Reviews
Friendly and fast Good explanation of service No
Friendly and fast Good explanation of service No popcorn this time H20 would be nice
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for the review and for your business! We're happy to hear you received fast, friendly and a good explanation of service at Lithia Toyota of Springfield. We do apologize for not having popcorn and water available during your last visit. Please let us know if you have any questions. We do look forward to seeing you at your next visit!
Customer service is flawless; time schedule was kept;
Customer service is flawless; time schedule was kept; notified of repairs in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Our team at Lithia Toyota of Springfield is pleased to learn you received flawless customer service at your last service appointment. We truly appreciate the feedback and look forward to working with you again soon.
The drive up no appointment service option is terrific.
The drive up no appointment service option is terrific. It appeared to be efficient, well staffed and quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello - We are thrilled to see you found our drive-up service option to be efficient and well-staffed! We truly appreciate you taking the time to share this kind feedback and hope to see you back at Lithia Toyota of Springfield for any future needs.
Good, quick service and people were friendly.
Good, quick service and people were friendly. I always appreciate the drive up service option.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mack, thank you for utilizing our drive-up service option! It is a pleasure to see our team provided you with friendly and quick service. Please don't hesitate to return to Lithia Toyota of Springfield for any future needs, we enjoy having you!
Very informative and helpful still debating what I want
Very informative and helpful still debating what I want to get. Appreciate the time they took with us.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, our team is happy to have taken the time to provide you with a informative and helpful experience. We truly appreciate your business here at Lithia Toyota of Springfield and hope to see you again down the road.
I appreciate the service my vehicles receive at Lithia
I appreciate the service my vehicles receive at Lithia Toyota of Springfield very much. Each service tech has been friendly, kind and helpful every time I have been there. They take time to explain what was done, why and what might need to be done soon. Thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your service experience. Our team is happy to have kept you informed and we look forward to your next visit here at Lithia Toyota of Springfield.
Thank you for sharing your service experience. Our team is happy to have kept you informed and we look forward to your next visit here at Lithia Toyota of Springfield.
Thank you for sharing your service experience. Our team is happy to have kept you informed and we look forward to your next visit here at Lithia Toyota of Springfield.
Thank you for sharing your service experience. Our team is happy to have kept you informed and we look forward to your next visit here at Lithia Toyota of Springfield.
Thank you for sharing your service experience. Our team is happy to have kept you informed and we look forward to your next visit here at Lithia Toyota of Springfield.
fultz08@gmail.com
Extremely glad this dealership is there to help with
Extremely glad this dealership is there to help with vehicle issues. They have always been courteous and gone above and beyond when I need something. Would highly recommend and plan buying my next Toyota from them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello - Thank you for taking the time to recommend our team here at Lithia Toyota of Springfield. We are happy to have provided you with an excellent experience and look forward to your next visit.
Hello - Thank you for taking the time to recommend our team here at Lithia Toyota of Springfield. We are happy to have provided you with an excellent experience and look forward to your next visit.
So grateful for your speedy and great service.
So grateful for your speedy and great service. I feel safer now. Our car runs much better.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our team to service your vehicle. We are happy to have helped you feel safe on the road again, and look forward to having you back at Lithia Toyota of Springfield in the future.
Thank you for trusting our team to service your vehicle. We are happy to have helped you feel safe on the road again, and look forward to having you back at Lithia Toyota of Springfield in the future.
Thank you for trusting our team to service your vehicle. We are happy to have helped you feel safe on the road again, and look forward to having you back at Lithia Toyota of Springfield in the future.
All employees friendly and knowledge about cars they sell
All employees friendly and knowledge about cars they sell and had first oil change very fast and also friendly. I would buy another car from them again but would get financing ahead of buying. But again everyone very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Peggy, Thank you so much for taking the time to leave us a positive review. We are so glad that you had a great experience here, and would be more than happy to help you with financing your vehicle earlier on in the process. Should you need anything else, please do not hesitate to reach out to us!
Professional treatment timely service efficient
Professional treatment timely service efficient operation and you leave feeling that you an rely on their wirk
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joseph! Thanks for this positive feedback of our Service Staff here at Lithia Toyota of Springfield. We strive to always provide professional care and efficient work that can be trusted. We look forward to seeing you again for your future automotive needs.