Reviews
The service department has always taken good care of
The service department has always taken good care of vehicles. They are prompt and have always gone out of there way to take care of our needs.
The service department has always taken good care of
The service department has always taken good care of vehicles. They are prompt and have always gone out of there way to take care of our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Brandan! We're pleased to hear that our service department at Lithia Chrysler Jeep Dodge Klamath Falls has consistently taken great care of your vehicles. Your appreciation for our team's promptness and dedication means a lot to us. We look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Wendi was helpful and fantastic.
Wendi was helpful and fantastic. everyone I have met in the service department are excellent.
Wendi was helpful and fantastic.
Wendi was helpful and fantastic. everyone I have met in the service department are excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Samantha! We're thrilled to hear that you had such a positive experience with Wendiand our service department at Lithia Chrysler Jeep Dodge Klamath Falls. Our team strives to provide excellent service, and your feedback truly motivates us. We look forward to assisting you again in the future! Sincerely, Daniel Perry | Service Manager
Customer Service was great, new inspection video pretty
Customer Service was great, new inspection video pretty cool, and I love the waiting lounge.
Customer Service was great, new inspection video pretty
Customer Service was great, new inspection video pretty cool, and I love the waiting lounge.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-star review, Kelly! I appreciate your kind words about the great customer service, the inspection video, and our waiting lounge at Lithia Chrysler Jeep Dodge Klamath Falls. I'm glad you had a positive experience and we look forward to welcoming you back again soon! Sincerely, Daniel Perry | Service Manager
The process was prompt, courteous and professional.
The process was prompt, courteous and professional. I was satisfied with the price I received for my used Jeep.
The process was prompt, courteous and professional.
The process was prompt, courteous and professional. I was satisfied with the price I received for my used Jeep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback! We’re thrilled to hear that you had a prompt and professional experience at Lithia Chrysler Jeep Dodge Klamath Falls, and that you were satisfied with the price for your used Jeep. We appreciate your business and hope to see you again soon! Sincerely, Brandon Berg | General Sales Manager
The staff are attentive, caring, knowledgeable, polite,
The staff are attentive, caring, knowledgeable, polite, and professional. It is always an exceptional experience having my car serviced.
The staff are attentive, caring, knowledgeable, polite,
The staff are attentive, caring, knowledgeable, polite, and professional. It is always an exceptional experience having my car serviced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lawrence, for your wonderful review! We're thrilled to hear that you had an exceptional experience with our attentive and knowledgeable staff at Lithia Chrysler Jeep Dodge Klamath Falls. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Great experience!
Great experience! Kenny is a stud! The other guy...the one with the dyed beard was stuffing his face with a cheeseburger. Not sure about that guy, kind of smelled like greasy food but he seemed to be pretty awesome too!
Great experience!
Great experience! Kenny is a stud! The other guy...the one with the dyed beard was stuffing his face with a cheeseburger. Not sure about that guy, kind of smelled like greasy food but he seemed to be pretty awesome too!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear you had a great experience at Lithia Chrysler Jeep Dodge Klamath Falls. Kenny truly is a star, and we appreciate you sharing your thoughts! We're glad you found the team helpful, even with a little surprise in the mix. We look forward to seeing you again soon! Sincerely, Brandon Berg | General Sales Manager
I was pretty desperate with battery and electrical issues
I was pretty desperate with battery and electrical issues and Ken McKinney in the Service Department was able to get me in and have the repairs completed within a few days.
I was pretty desperate with battery and electrical issues
I was pretty desperate with battery and electrical issues and Ken McKinney in the Service Department was able to get me in and have the repairs completed within a few days.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bridget! We’re thrilled to hear about your positive experience with Ken in our Service Department at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to know that we could assist you with your battery and electrical issues in a timely manner. We appreciate your feedback and look forward to helping you again in the future! Sincerely, Daniel Perry | Service Manager
online booking was easy, drop was fast, service was
online booking was easy, drop was fast, service was completed in timely manner, pick up went smoothly with no surprises.
online booking was easy, drop was fast, service was
online booking was easy, drop was fast, service was completed in timely manner, pick up went smoothly with no surprises.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Richard! We appreciate your positive feedback about your experience at Lithia Chrysler Jeep Dodge Klamath Falls. We're glad to hear that the online booking was easy and that your service went smoothly. We look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Service group are always accommodating.
Service group are always accommodating. I have travel over 100 miles for our pickup's service.
Service group are always accommodating.
Service group are always accommodating. I have travel over 100 miles for our pickup's service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that our service team at Lithia Chrysler Jeep Dodge Klamath Falls has consistently accommodated your needs, even with the distance you travel. We appreciate your loyalty and look forward to serving you again for your pickup's service. Safe travels, and see you next time! Sincerely, Daniel Perry | Service Manager
Matt did an excellent job on my detail.
Matt did an excellent job on my detail. Fast and furious!! Fernando is very polite and took care of my vehicle fully! Thank you!
Matt did an excellent job on my detail.
Matt did an excellent job on my detail. Fast and furious!! Fernando is very polite and took care of my vehicle fully! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Julie! We're thrilled to hear that Matt and Fernando provided you with excellent service at Lithia Chrysler Jeep Dodge Klamath Falls. It's great to know your vehicle received the attention it deserved! We appreciate your kind words and look forward to seeing you again. Please share your experience with others! Sincerely, Brandon Berg | General Sales Manager