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Meet Joel Schuster

Joel Schuster headshot
Express Lube Advisor
(15 reviews)

Reviews

Always professional and friendly service,are on time and

Always professional and friendly service,are on time and communicate well with what is needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your review made our day! Thank you for sharing your satisfaction with the level of service provided by our Bend Honda team. We look forward to earning your business again in the future. Safe travels until then!

I am always impressed with the friendly help working

I am always impressed with the friendly help working here! Excellent costumer service. Calm and professional help. Bend Honda is a tight running ship with snacks, clean bathrooms and the best service ever! Thank you! Selah B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Selah, for sharing your great feedback about our team and our amenities! We appreciate your business and look forward to seeing you again at Bend Honda.

Friendly staff, quick and efficient.

Friendly staff, quick and efficient. I like to just show up to get my oil changed and normally pretty quick for getting it done. Was able to get in the next day for 30K service, awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Anita - Thank you for giving our team a shout out! We look forward to welcoming you back to Bend Honda in the future.

My service appointment was handled with efficiency and

My service appointment was handled with efficiency and professionalism by Joel. I appreciate the car shuttle ride home and back as well as how quickly my car was ready. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Juli, thank you for choosing Bend Honda and for highlighting Joel's great work! We look forward to welcoming you back in the future.

Bend Honda is the best experience I’ve had and continue

Bend Honda is the best experience I’ve had and continue to have every time I go in for anything since I purchased my 2025 Pilot. Everyone is so nice and makes you feel like you matter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Barbie, Providing superb service is always our goal and your feedback lets us know we are achieving it! Thank you for choosing Bend Honda and for your business.

The salesman, Cole, was helpful and understanding of my

The salesman, Cole, was helpful and understanding of my needs; as was all the Managment Team. Selected and paid in 3 days. Service department was clean and professional. Best Auto transaction ever. Thank You, Dave Ellis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear from you, Dave! Thank you for choosing Bend Honda and for highlighting the great work of Cole and the team. See you next time!

Will definitely use the online service appointment option

Will definitely use the online service appointment option to schedule my next appointment. Eliminates totally holding on telephone. Have always found that all of the service people at Bend Honda were efficient friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our online service appointment option is working well for you and that you've had positive experiences with our team at Bend Honda. Thank you for your kind words, and we look forward to serving you again soon!

This is the best Service Department I’ve ever worked

This is the best Service Department I’ve ever worked with! They always do a fantastic job. Joel is friendly and very knowledgable. Ty always welcomes me and is great at answering any questions I might have. Best Service Department ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Joel and Ty have made your experiences with Bend Honda's Service Department so positive. We appreciate your support and look forward to serving you again in the future!

Very friendly staff.

Very friendly staff. Kept me informed of my car's schedule and completion. Clean auto center..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to have delivered 5-star service! Please don't hesitate to let us know how we can assist you in the future at Bend Honda. Safe travels until next time!

Great service.

Great service. I like the video with explanation. Knowledgeable service people. I’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you'll be back for future service with us at Bend Honda! Thank you for sharing your positive experience, Catherine. We will continue to provide top-tier service at each visit.