Way Scarff Ford in Auburn

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:30 PM

Way Scarff Ford in Auburn Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

The Way Scarff Way

...


Giving Back to Our Community
We think it is important. Through our referral program we have generated over 150,000 pounds of fresh food for local food banks. We are a major sponsor for the largest donor of scholarships in Auburn. Through the Scholarship Show, over $800,000 has been awarded for Auburn students to further their education. Whether it's the YMCA, the White River Valley Museum or many other great causes in our community, we are involved. It's the right "Way".

Our Employees
We pride ourselves in having considerate, well trained employees that take great care of our customers.

"Way Scarff Ford Auburn "Since 1922""

Service

Brake Inspection

Complimentary

Brake Replacement

$179.95

Wiper Blade Replacement

$19.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
199 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 17, 2019

    Jared was great. He worked to make the buying process go smoothly. Responded promptly to phone calls and any questions I had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Jared! As one of our valued customers, we w...ant to sincerely thank you for your business and we hope to see you here again down the road!

  • 5.0 out of 5
    December 10, 2019

    Excellent service and quality customer service. Reliable family business

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charlie, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our b...usiness! We hope to see you again in the future! Take care!

  • May 15, 2018

    Pleasant experience as usual. Cheerful greeting even before I was all the way through the door. Friendly helpful service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 5.0 out of 5
    December 10, 2019

    I especially like dealing with Chelsea, the office manager or Charlie in the truck shop. They are just awesome like family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cheri, thank you for taking the time to leave us your response to our staff's outstanding customer service! We're happy to pass along the kind words t...o Chelsea and Charlie! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    December 9, 2019

    Rob Knowles, sales rep, was excellent in getting me the best deal on my new Ford Ranger and my trade-in. He was great to work with through the whole process... even willing to stop by my house to answer any operational questions on the new truck!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2019

    Purchased a 2018 Ecosport in Oklahoma and moved here about a month ago. My car failed to start and I had it towed to Scarf. Scarf gave me a loaner car... and repaired my car all under warranty. Everyone was great and a small bump in my road was smoothed out by Scarf. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service t...o you again! Take care!

  • 1.0 out of 5
    October 14, 2019

    never heard back, even with multiple inquiries for vehicle availability. After no contact I didn't even bother going to the lot. Bought from another dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jimmy, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that... we failed to provide you with the quality service you deserve. Please give us a call at (253) 833-1500 and we will do our best to make this better. We hope to hear from you soon.

  • 4.0 out of 5
    September 10, 2019

    They do a great job with getting me in on short notice . Their staff is friendly even on Saturday morning.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do... for you! Safe travels!

  • 2.0 out of 5
    January 31, 2019

    Caution if you buy used here. They do not ensure their vehicles are in top shape. $43k for a 2 year old truck and has a multitude of issues that were not... immediately obvious. Heated cooled seats do not work although the little lights come on. Drivers heated mirror does not heat and stereo is intermittent. They made it clear that if you don't get the service contract, you are on your own. Not to mention, I am on month 3 of no license plates. I was told they would be sent to me. They were not. Rather the info packet was sent to Oregon DMV. Apparently I am on my own to sort this out with Oregon. Buyer beware. Check everything. However Jesus our salesman was was a great guy. That part was good.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (253) 833-1500 and we will do our best to make t...his better. We hope to hear from you soon.

  • 5.0 out of 5
    December 15, 2018

    Feel very good about the way Way Scarff Ford takes care of me and my vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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