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Honda of Kirkland

(1,157 reviews)
Visit Honda of Kirkland
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (866) 884-9651 (866) 884-9651
Used (866) 495-8609 (866) 495-8609
Service (866) 229-4698 (866) 229-4698

Reviews

(1,157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

Jin cared about our needs and recommended the best car for us. Other staffs are also very kind and friendly. Thank you Honda of Kirkland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service!

I needed to purchase company vehicles, and HOnda of Kirkland was great! Excellent customer service and great pricing. They made the process quick, efficient and painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and detailed buying experience

I visited Honda of Kirkland through the Costco Auto Program, I already had which car I wanted to buy in mind, but it was my first car, and they helped me understand my options and understand each trim of the model. They walked me through all the features and technology to make a more informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience

It was our first time buying new car from a dealer. The knowledge and friendliness we received from Justin Lee was totally unexpected and wholeheartedly appreciated. With tremendous help from Justin, we had a wonderfully pleasant purchasing experience of our CRV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience!

Justin Lee and Ken Pho did a great job in helping me getting my very first car. I am very satisfied with my buying experience and would recommend this dealership to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

I'll do it again...when my lease expires. Alex was helpful as usual and so was the finance person. All in all a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

As a first time car buyer, I was warry of a dealership preying on my inexperience. The atmosphere of Honda Kirkland, however, placed me at ease. My salesman, Chris Wallace, was knowledgeable, accommodating, and somehow familiar, as if we were friends. I felt comfortable during the entire process of buying my certified pre-owned Honda. Thanks for the new set of wheels, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

The person helping bbn us listened to our needs, found us a vehicle at a bbn price we could afford. We left long after dealership clised and the person helping us and the financial agent continued to stay until all papers were signed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

Thanks for great buying experience. Didn’t feel pressure, forced, or bullied than some of the other dealerships. Johnny Chen was a great salesmen and I’ll be sure to buy more Honda’s from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying made simple

Justin Lee met with me to help me choose my next car, and I ended up buying a new Civic Si from him. He was courteous and helpful, and I felt valued throughout the entire experience. I'd highly recommend chatting with Justin at HOK if you're looking for a Honda as your next vehicle. Shoutouts to the rest of the crew at HOK as well; I've not had a bad experience in the 4 or so years I've interacted with the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.