Ford of Kirkland

The Ford of Kirkland Sales team went out of their way to make sure I had a great experience when purchasing a Mustang MACH-E. Branden and Barry made sure all my questions were answered and followed up on every inquiry I had about the vehicle and the sales process. After the sale, Noel and Chris followed up with me, took my feedback and rectified any concerns I had with the process. I appreciate the extra effort and attention to detail Ford of Kirkland provided me.

These guys were great. Rich, the general manager, called me to follow up on an inquiry I had made with a salesperson the week before. We chatted about everything, he was super nice, and I agreed to come down that afternoon. Once I got to the dealership, the entire process was streamlined and easy for me. Nima, my salesperson, was awesome. Ali, the finance manager, was a joy to work with during the final stretch of my purchase process. 10/10 from these guys, and that's not an easy score to give out while car shopping!

James at Ford of Kirkland was friendly, helpful and professional. I spotted a Ford Bronco I was interested online i the morning, and James was able to send me home in it that same afternoon. He explained the financing options and showed me how to use the various features of the vehicle. It was a pleasant buying experience.

Experience could not have been better. They were perfect in every way very happy with my deal and the salesman, sales manager, and titling folks.

My service advisor was courteous and prompt in the service experience. My truck was serviced quickly and delivered as quoted in a timely matter.

Again, a first cabin experience. Lucky to have you guys in my orbit! Happy to recommend you at my next opportunity!

The service was to repair Recall 229 (Seat Belt Pretension Clips). I was able to easily schedule my service in a timely fashion. The service manager Kenny was extremely courteous, friendly, helpful and professional. The service was done in a very expeditious fashion and took less time than I had anticipated.

The seller's services were excellent. I didn't don't like the treatment of the Manager towards his staff. I bought a used car that I saw online. The offered the car mats in the package and after they said it were not include. I can say that it was a misleading offer. Everything else normal

Great staff, went above and beyond, didn't keep pushing on the extras when I know I didn't want them and allowed me to take the truck home when we had to stay after hours and one of my cards wasn't going through (Max limit reached) and I was able to write them a check the next day. I was also able to just pop in on a day when my regular sales guy was on vacation and I was well taken care of.

Rick Kim is a very good salesperson. Very responsive and answers all questions immediately and returns calls fast!I appreciated his low pressure and for showing me a number of cars until I found what I wanted.