Reviews
Best Dealer Ever
Outstanding customer service. I got in touch with 10 Hyundai dealers in the Seattle, WA region and Kirkland was far and above all others in terms of customer service and price. I even made the mistake of going to a Jeep dealer in the region which was by far the worst experience I've had trying to buy a car, thats a story for another day... They will give you a fantastic price (I got my 2014 Santa Fe Sport with a significant discount) AND will treat you as a valued customer along the process. My personal sales rep was Shannon and I could not recommend her enough. I will definitely look into these guys when I need another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased with the purchase of our Ford F-150.
From start to finish of the buying process, Dan Lozott was the force behind a seamless acquisition of a truck I was looking for. Apart from the fact he gave a no pressure sell and a great knowledge of a product he has great confidence in, he is also a really genuine nice guy. I am extremely happy with the purchase and the extra warranty with maintenance, I got a great deal and a great truck. If you go to Kirkland Ford, I am confident Dan will see you right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Dan Lozott was very helpful and so was 'Sonny'. We bought a beautiful Escape Titanium. They patiently taught us about all the 'bells and whistles'. Love the vehicle. Good service. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Good. Drove focus hatch and sedan. Like hatch better!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Friendly and helpful. We new what we wanted, they didn't try to up sell or make us feel pressured in any way. Overall I had a good experience. Better than I expected since car buying is not my favorite thing to do. We were in and out in no time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
The dealers are very informative and I felt like they tried hard to see me leave happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Vass was very courteous and patient, answered all our questions and guided us through the purchase. Great working with you Vass
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Low Pressure and Informative
I would like to thank Michael at Ford of Kirkland for providing all the information possible a person would need when trying to decide between a new car purchase, new car lease, or used car purchase. I was very interested in leasing a Ford and Michael was very patient and forthcoming with all the information that I needed to make my choice. The whole experience was very pleasurable and low pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
very pleased
Great experience- was very willing to negotiate with us - we would recommend highly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Michael Sylvan worked very hard to get the car I wanted down to the price I needed. Excellent Customer Service,great selection, no pressure. Awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase