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Ford of Kirkland

(833 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:30pm
Sunday 10:30am–7:00pm Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2017 consumer dealer award 2015 consumer dealer award

Reviews

(833 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Kirkland from DealerRater.

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Best Dealer Ever

Outstanding customer service. I got in touch with 10 Hyundai dealers in the Seattle, WA region and Kirkland was far and above all others in terms of customer service and price. I even made the mistake of going to a Jeep dealer in the region which was by far the worst experience I've had trying to buy a car, thats a story for another day... They will give you a fantastic price (I got my 2014 Santa Fe Sport with a significant discount) AND will treat you as a valued customer along the process. My personal sales rep was Shannon and I could not recommend her enough. I will definitely look into these guys when I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very pleased with the purchase of our Ford F-150.

From start to finish of the buying process, Dan Lozott was the force behind a seamless acquisition of a truck I was looking for. Apart from the fact he gave a no pressure sell and a great knowledge of a product he has great confidence in, he is also a really genuine nice guy. I am extremely happy with the purchase and the extra warranty with maintenance, I got a great deal and a great truck. If you go to Kirkland Ford, I am confident Dan will see you right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Dan Lozott was very helpful and so was 'Sonny'. We bought a beautiful Escape Titanium. They patiently taught us about all the 'bells and whistles'. Love the vehicle. Good service. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Good. Drove focus hatch and sedan. Like hatch better!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Friendly and helpful. We new what we wanted, they didn't try to up sell or make us feel pressured in any way. Overall I had a good experience. Better than I expected since car buying is not my favorite thing to do. We were in and out in no time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

The dealers are very informative and I felt like they tried hard to see me leave happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Vass was very courteous and patient, answered all our questions and guided us through the purchase. Great working with you Vass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Low Pressure and Informative

I would like to thank Michael at Ford of Kirkland for providing all the information possible a person would need when trying to decide between a new car purchase, new car lease, or used car purchase. I was very interested in leasing a Ford and Michael was very patient and forthcoming with all the information that I needed to make my choice. The whole experience was very pleasurable and low pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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very pleased

Great experience- was very willing to negotiate with us - we would recommend highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Michael Sylvan worked very hard to get the car I wanted down to the price I needed. Excellent Customer Service,great selection, no pressure. Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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