Reviews
Jose was very friendly and helpful!
Jose was very friendly and helpful! He was communicative and kept me in the loop constantly. Great experience! Would return here and recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your five-star feedback about Jose and our team! We appreciate your support and hope to see you again at Rairdon's Dodge Chrysler Jeep of Kirkland. Safe driving!
The adviser was most accommodating and professional.
The adviser was most accommodating and professional. All issues were resolved and provided excellent service. Car was delivered on time as stated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dean, thank you for sharing your positive experience with our team! We hope to serve you again in the future. Thank you, Rairdon's Dodge Chrysler Jeep of Kirkland.
Terrible experience vehicle was delivered filthy, empty
Terrible experience vehicle was delivered filthy, empty on gas and tires were bald. GM said we’ll tell him it’s a used vehicle. Pathetic couldn’t even clean it many lies throughout the process. Interesting we bought one also from Titus will. Amazing experience
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Reach out to discuss? You already told your finance guy tough luck I bought a used vehicle. Remember that? How about you propose a solution?
Bought a used compass, had it delivered.
Bought a used compass, had it delivered. Huge mistake, vehicle delivered dirty inside and out sales rep lied about almost everything, and it was delivered with little gas. GM's response (Kevin Graham) it's a used vehicle. Terrible experience
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Pat, I'm sorry to hear about your disappointing experience with the vehicle delivery. We strive for honesty and quality service, so it's concerning to learn this wasn't reflected in your purchase. Please reach out if you'd like us to address these issues further. Thank you, Kevin L. Graham - General Manager - kgraham@rairdon.com
Bought a used compass, had it delivered.
Bought a used compass, had it delivered. Huge mistake, vehicle delivered dirty inside and out sales rep lied about almost everything and it was delivered with little gas. GM's response (Kevin Graham) it's a used vehicle. Terrible experience however that seems to be the trend.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Pat, I'm sorry to hear about your disappointing experience with the vehicle delivery. We strive for transparency and quality service, so it's concerning to read this feedback. Please reach out if you'd like us to address these issues further. Thank you, Kevin L. Graham - General Manager - kgraham@rairdon.com
Excellent customer service.
Excellent customer service. Passing through , I was scheduled quickly. Checking in and out with Jeffery was quick and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We are happy to hear that Jeffery’s excellent service made your visit to Rairdon's Dodge Chrysler Jeep of Kirkland a smooth one. Safe travels!
The dealership has a very upbeat vibe everyone there is
The dealership has a very upbeat vibe everyone there is always nice and David was extremely helpful. I can always count on Rairdon’s to get the job done right. I appreciate David’s professionalism. I enjoy bringing my car to this dealership because they do a great job at making people feel comfortable and confident that their car will be well maintained. I would recommend this dealership to my friends and family for sure. I also enjoy their wonderful coffee choices while I wait for my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great customer service! April and the crew have me coming back, easy to schedule & always one time!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your review means a lot to us! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland.
Great service and nice representatives.
Great service and nice representatives. They make sure to walk you through everything before hand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Rairdon's Dodge Chrysler Jeep of Kirkland! It was so kind of you to share your experience!
Horrible experience!
Horrible experience! All the way through the sales process and then was told the warranty they offered doesn’t exist. Bait a switch!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I'm sorry to hear about your experience with the warranty issue. We strive for transparency and it's concerning that this wasn't reflected during your visit. Please reach out so we can address this matter directly and find a resolution together. Thank you, Kevin L. Graham - General Manager - kgraham@rairdon.com