Dealer on Cars.com since November 2004

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 6:30 PM
Tue 7:00 AM - 6:30 PM
Wed 7:00 AM - 6:30 PM
Thu 7:00 AM - 6:30 PM
Fri 7:00 AM - 6:30 PM
Sat 7:00 AM - 6:30 PM
Sun Closed

Reviews

4.0
13 lifetime reviews.
  • Overall Just Great People and Great Service

    I have had my cars serviced here for the last 10 years. Always greeted by knowledgeable friendly people. They have on occasion gone out of their way t...o help picking up and delivering my vehicle when I wasn't able to make it in for my regularly scheduled services. The let me know what needs to be repaired, based on most important to can wait. Their recommendations allow me to choose what repairs to make now and what I need to get budgeted in for later. I really appreciate that they do that because other local dealers try to get you to get everything done at once.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words! We are please to have earned you complete satisfaction and repeat business. Please let us know if there is anything else we... can do for you. Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com


  • Terrible service, they do not care about you

    Terrible service, they do not care about you at all. Your item will not be repaired. They will barely give it a glance if you cannot repeat the prob...lem right in front of them. And forget about the courtesy car, they have like one or two and it is always being used. I have been there 6 times for my 2016 vehicle to get warranty work and the courtesy car has never been available, and they were never actually able to fix the problem.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Rick, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional custom...er service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com


  • I bought a brand Highlander 2017 @toyota burien

    I bought brand-new Toyota Highlander at burien Toyota,A few weeks later have trouble at interior lights come for service and or week later trouble ...again , and do you have any help or can I return it ?

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide this feedback, Vinh. Your comments will be reviewed with our team and please don't hesitate to call us if you...'d like to discuss them in greater detail. Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com


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Service & Repair

Service Reviews

4.0

4 lifetime reviews of the Service Department.

  • Overall Just Great People and Great Service

    I have had my cars serviced here for the last 10 years. Always greeted by knowledgeable friendly people. They have on occasion gone out of their way t...o help picking up and delivering my vehicle when I wasn't able to make it in for my regularly scheduled services. The let me know what needs to be repaired, based on most important to can wait. Their recommendations allow me to choose what repairs to make now and what I need to get budgeted in for later. I really appreciate that they do that because other local dealers try to get you to get everything done at once.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind words! We are please to have earned you complete satisfaction and repeat business. Please let us know if there is anything else we... can do for you. Best, Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com


  • Terrible service, they do not care about you

    Terrible service, they do not care about you at all. Your item will not be repaired. They will barely give it a glance if you cannot repeat the prob...lem right in front of them. And forget about the courtesy car, they have like one or two and it is always being used. I have been there 6 times for my 2016 vehicle to get warranty work and the courtesy car has never been available, and they were never actually able to fix the problem.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Rick, we understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional custom...er service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Pat Dillon, General Manager, 206.243.0700, pdillon@burientoyota.com


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Service Pricing

    Oil, Filter Change

    $39.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Sell & Trade

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Special Offers

This dealership offers 433 Offers on 24 Models

About Our Dealership

Dealer on Cars.com since November 2004

Toyota Presidents Award Winner

Family Owned & Operated Locally for over 30 years!

Thanks to our outstanding customer service, Burien Toyota is an award winning dealer and has demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. Our high satisfaction rating is what makes us your Burien Toyota dealer serving Seattle, Tukwila, and Renton.

"Toyota Presidents Award Winner - Family Owned & Operated Locally!"
Burien Toyota
15025 1st Avenue South Burien, WA 98148
New (206) 607-8670
Used (206) 707-8002
Service (206) 923-8737
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