Klein Honda in Everett

Ask for Q Ali when you're looking for car near Lynnwood or Everett. Q was AWESOME! I had such a great experience and we were able to work out a deal that fits my needs. He worked hard to put a package together for me that fit in my budget. I highly recommend working with Q if you are looking to buy (or sell) your car. He was extremely accommodating of all of my "asks" and wanted to make sure I left excited about my purchase (which I was). Thank you again, Q! Highly highly highly recommend him to anyone! Ask for Q Ali.

Edmund and German were the best salesmen I have ever worked with - friendly and no aggressive tactics used. this dealership was expedient with the documentation process.

Worst car buying experience I have ever had. They were not communicative. I ended up financing items I was not aware of. Do Not recommend.

Wouldn't go anywhere else. Always easy to work with in all areas of the dealership. Very informative, fair, honest and pleasant. Everyone should buy their Honda here.

Before you sit in the financial office to purchase a car at Klein Honda, beware. Especially if the guy who ends up asking for your signature on any documents is Mark Larson. When my fiancé and I first sat down in his office, he told us that his goal was to get us out in 10 minutes which turned out wasn’t actually a favor to us but rather, a sleazy business tactic he used to get us to sign papers quickly so we’d miss that he had snuck in a cost for a karr alarm for $450 instead of the $120 he insinuated it would cost out loud. I saw this on the receipt while doing taxes and kindly emailed asking him to refund the difference only to be sent a bogus response that made zero sense. After more BS emails, I got a call from a fiscal manager who couldn’t explain any math of how the heck $120 turned into $450 on the receipt, and he told me I could either keep it as is or have them uninstall the entire thing for a full refund. I had the latter done and it took another couple weeks and multiple email reminders for Mark Larson to finally have the difference refunded to my account. Watch out for these sleazy business tactics and bogus financial explanations they use to try and pull a fast one on you.

Gap insurance- It is very hard to get it removed. Still working on it and purchased the car in Sept 2019. They cant find my info, the finance guy is busy, 100 excuses. Sales guy told me I had to have this and to call in 6 months to remove it. What a joke. Worst customer service ever.

Not pushy and answered our questions. Got really bogged down timing wise with paperwork though and the actual finance guy did try to push extras

Needs to work on customer service and better communication between the staff. Getting the deal was more important to others than respecting the customer’s wishes.

I was very impressed with the three salespersons Raj, David and Qasim who finalized the sale. All three were very professional and so patient which I truly appreciated.

I highly recommend Klein Honda! Love their Klein Honda Life time warranty. If you want a stress free car buying experience, go to Klein Honda in Everett.