[{"id":282681,"personPtyId":39259750,"firstName":"Rabar","lastName":"Ali","titleText":"Sales Consultant","emailTxt":"rali@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/201b0f4dc893.jpg","drDealerId":28183,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":205667,"firstName":"Aaron","lastName":"Smith","titleText":"Service Advisor","emailTxt":"ASMITH@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/3f599e6fdf07.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":446773,"personPtyId":39254103,"firstName":"Chris","lastName":"Strobel","titleText":"Sales","emailTxt":"CStrobel@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/5dc5f8bba177.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305934,"firstName":"Freddy","lastName":"Goret","titleText":"Sales Consultant","emailTxt":"fgoret@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/70942542b8c8.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446774,"firstName":"David","lastName":"Volkman","titleText":"Sales","emailTxt":"dvolkman@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/0fed3eadd906.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":205633,"firstName":"Shawn","lastName":"Magill","titleText":"Finance","shortBioText":"","emailTxt":"SMAGILL@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dcbdealerrater/93e1deec-571d-4747-867a-880cf931b105.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":205630,"personPtyId":39268267,"firstName":"James","lastName":"Alameda","titleText":"Sales Consultant","shortBioText":"local boy trying to make locals stay local, we care and want to make getting transportation easy affordable and reliable,that's our #1 priority..\r\nJames","emailTxt":"JALAMEDA@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dcbdealerrater/7e1871e9-6382-4812-921e-0469ada19805.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"852076800","industryStartDtUtc":"852076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446793,"personPtyId":39254089,"firstName":"Alexis","lastName":"Wagner","titleText":"Sales","emailTxt":"awagner@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/2ac6f9509f7f.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":205688,"firstName":"Ashley","lastName":"Holmberg","titleText":"Internet Sales Consultant","emailTxt":"AHOLMBERG@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/5ff73be0c2b0.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":446790,"personPtyId":39254105,"firstName":"Scotty","lastName":"McNabb","titleText":"Sales","shortBioText":"I am a father of two wonderful young ladies, U.S. Air Force retired, a standup comedian and an identical twin.\n\nI love my job and every member of what I call \"Team Scotty.\" Team Scotty includes my customers, mentors, coworkers and those I mentor. I give all effort to genuinely appreciate and care for everyone I come in contact with each day.\n\nI still know more about aircraft than cars, but I'm learning more all the time and I hope I will never have a day without learning something new. I realize car buying can be stressful for most and down right scary for some so I extend my hand to you and offer guidance through the process. I consider myself more of a car buying Sherpa than a salesman. \n\nI pledge my love, humor, relentless work ethic and honesty to every person I work with and work for. I look forward to hearing from you for the first time and every time after that. Welcome to Team Scotty.","emailTxt":"smcnabb@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/c7bb351ffe07.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1493607600","industryStartDtUtc":"1425178800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":205665,"firstName":"Richard","lastName":"Wessel","titleText":"Service Advisor","emailTxt":"RWESSEL@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/0cac68a4d6ac.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":446787,"personPtyId":39262504,"firstName":"Niko","lastName":"Tanuyan","titleText":"Sales","emailTxt":"ntanuyan@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/a6e89ab80402.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355788,"firstName":"Ryan","lastName":"Lloyd","titleText":"Sales Consultant","emailTxt":"ryan.lloyd@heartlandtoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/d01f146a6647.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1238544000","industryStartDtUtc":"1238544000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446788,"personPtyId":39262409,"firstName":"Robbie","lastName":"Baker","titleText":"Sales","emailTxt":"rbaker@haselwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/52a010fa0cbf.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446772,"personPtyId":39253990,"firstName":"Caleb","lastName":"Gardner","titleText":"Sales","emailTxt":"CGardner@haselwood.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/3b142c60375b.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1380585600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446792,"firstName":"Alex","lastName":"Eddington","titleText":"Used Car Manager","emailTxt":"Aeddington@haselwood.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/5312ed7499a0.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":402406,"firstName":"Brianna","lastName":"Williams","titleText":"Internet Sales Manager","emailTxt":"bwilliams@haselwood.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/4627b6f12fce.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":205663,"firstName":"Brent","lastName":"Baird","titleText":"Service Advisor","emailTxt":"BBAIRD@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/25e4911bdd33.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":205687,"firstName":"Susan","lastName":"Sanchez","titleText":"Internet Sales Consultant","emailTxt":"SSANCHEZ@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/cb64f85650fb.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":205646,"firstName":"Andrew","lastName":"Kimple","titleText":"New Vehicle Sales Manager","emailTxt":"AKIMPLE@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dcbdealerrater/97eae6be-020e-4830-b3d3-3e391af576e1.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":446775,"personPtyId":39253971,"firstName":"Eric","lastName":"Butler","titleText":"Sales","emailTxt":"ebutler@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/96540b67bcc2.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":332831,"personPtyId":39247285,"firstName":"Steven","lastName":"Gray","titleText":"Parts Manager","emailTxt":"sgray@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/c4095c1462b9.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":446780,"personPtyId":39262502,"firstName":"Jonathan","lastName":"Loeffler","titleText":"Sales","emailTxt":"jloeffler@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/2e20ca3a535b.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":480546,"personPtyId":39265625,"firstName":"Alli","lastName":"Lewis","titleText":"Sales","emailTxt":"alewis@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28183,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":242669,"personPtyId":39259453,"firstName":"Michael","lastName":"Reese","titleText":"n/a","emailTxt":"mreese@haselwood.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28183,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Reviews

4.8 out of 5 4.8
803 lifetime reviews. Includes reviews of Heartland Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 26, 2018

    I come here regularly for service and recently to explore replacing an older Toyota Sienna. The salesman was informative, new the product features, and... was low-pressure but thorough. I elected at this time to maintain the older Sienna and replace it at a future date, but will very likely start at this dealership when I do decide to purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2018

    I was very happy with the purchase of my new Toyota at Heartland Toyota! The sales department were professional and low pressure. I will recommend this... dealership and the people I worked with to my friends and family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Freddy Goret

    Sales Consultant

    (5.0) 11 reviews

    David Volkman

    Sales

    (5.0) 6 reviews

    Brianna Williams

    Internet Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 21, 2018

    Kimber Bolin was our sales associate, and her work was excellent from showing us vehicles to the delivery of our new RAV 4 . She worked hard to find us... the perfect vehicle, and had it transferred from another dealership. She listened to our needs, and ensured we had the perfect match of options and services. The manager and finance team did a great job, and provided a wonderful finance deal. Our experience was great, this is the second vehicle we purchased fromHeartland. A great team and service department will keep us coming back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review Karen!


    Worked with:
    Alex Eddington

    Used Car Manager

    NOT RATED

  • 5.0 out of 5
    November 17, 2018

    I have been taking my cars to Heartland Toyota in Bremerton for years. The last couple of visits Aaron Smith has assisted me with exceptional professionalism....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review!


    Worked with:
    Aaron Smith

    Service Advisor

    (5.0) 15 reviews

  • 5.0 out of 5
    November 13, 2018

    Go see Rabar you well be happy we are very happy very satisfied with him great customer service this guy knows how to make and happy customer very very... happy I recommend Heartland Toyota keep this guy and you will keep us and our family forever

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review and regards to Rabar and us! We look forward to welcoming you back!


    Worked with:
    Rabar Ali

    Sales Consultant

    (5.0) 112 reviews

  • 5.0 out of 5
    November 13, 2018

    Came in We had a great experience drove hours away how was recommended by my friends and family that would my experience would be great exactly was I expecting... Feed me food coffee water Amazing experience I will definitely be back and then I will tell all my friends and family make sure to go see Amazing experience I will definitely be back and I will tell all my friends and family make sure you go see Rabar Ali

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review!


    Worked with:
    Rabar Ali

    Sales Consultant

    (5.0) 112 reviews

  • 5.0 out of 5
    November 12, 2018

    Easy to work with. Product knowledge excellent. Friendly helpful no pressure from salesperson will have owned 4 vehicles before today wide purchases a... new 2018 rav4 hybrid.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review!


    Worked with:
    Aaron Smith

    Service Advisor

    (5.0) 15 reviews

    James Alameda

    Sales Consultant

    (5.0) 34 reviews

    Eric Butler

    Sales

    NOT RATED

  • 5.0 out of 5
    November 8, 2018

    Great customer service from Scott McNabb and the service team throughout my experience. I highly recommend everyone who needs a new vehicle to go to Tayota... and see Scott.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business and kind review!


    Worked with:
    Scotty McNabb

    Sales

    (5.0) 17 reviews

  • 5.0 out of 5
    November 7, 2018

    It was super awesome, Niko was super helpful in finding a car even when things went south. Niko is the best car salesmen there no doubt

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review!


    Worked with:
    Niko Tanuyan

    Sales

    (5.0) 12 reviews

  • 5.0 out of 5
    November 3, 2018

    Jordan (salesman) and Shawn (finance) were the best. I couldn???t ask for a better team. They both were very courteous and respectful. They were not pushy... and they did what they could to ensure I had a great buying experience. They succeeded and I and one happy customer. Jordan is the best salesman by far.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review!


    Worked with:
    Shawn Magill

    Finance

    (5.0) 55 reviews

View More Reviews