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INFINITI of Naperville

(3,729 reviews)
Visit INFINITI of Naperville
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Inventory

See all 198 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2021.
INFINITI of Naperville has been voted the #1 INFINITI Dealer Illinois through DealerRater.com for 2018 2019 2020 2021 2022 2023 and received the "Consumer Satisfaction Award" in 2015 2016 2017.

Award-winning service is just the beginning. We also offer a complimentary pick-up/delivery valet service for scheduled maintenance.

All INFINITI of Naperville Technicians are factory trained and have our unconditional guarantee. Contact INFINITI of Naperville at 630-445-0766 for complete details.
Luxurious Experience

Service center

Phone number (630) 395-7924

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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Andrew was wonderful to work with and have nothing but

Andrew was wonderful to work with and have nothing but high regard for his knowledge and professional expertise. My daughter and I are extremely pleased with the car and Andrew.👍

Andrew was wonderful to work with and have nothing but

Andrew was wonderful to work with and have nothing but high regard for his knowledge and professional expertise. My daughter and I are extremely pleased with the car and Andrew.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Fantastic experience all around.

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.

Fantastic experience all around.

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Fantastic experience all around.

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.

Fantastic experience all around.

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lgrikis, it's experiences like yours that really keep us motivated! Thank you for sharing the details of your fantastic experience.

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Excellent service by everyone involved.

Excellent service by everyone involved. Worked with Randy, Shawn, and Joseph to finance a great used vehicle we always wanted. Smooth process from test drive all the way to financing. Glad we decided on it, I am sure we will enjoy the vehicle years to come. Surely a pleasant experience. Thanks.

Excellent service by everyone involved.

Excellent service by everyone involved. Worked with Randy, Shawn, and Joseph to finance a great used vehicle we always wanted. Smooth process from test drive all the way to financing. Glad we decided on it, I am sure we will enjoy the vehicle years to come. Surely a pleasant experience. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Everyone was friendly, helpful, and Help us to I have the

Everyone was friendly, helpful, and Help us to I have the deal. I’m impressed with the nice services and the teamwork to get the deal done

Everyone was friendly, helpful, and Help us to I have the

Everyone was friendly, helpful, and Help us to I have the deal. I’m impressed with the nice services and the teamwork to get the deal done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The Dealership is ready to help with any need you might

The Dealership is ready to help with any need you might have. Our experience was extremely pleasant. Randy was a great help.

The Dealership is ready to help with any need you might

The Dealership is ready to help with any need you might have. Our experience was extremely pleasant. Randy was a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This dealership was great.

This dealership was great. All the people were helpful beyond other dealerships I have used. I highly recommend them.

This dealership was great.

This dealership was great. All the people were helpful beyond other dealerships I have used. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I have been a customer since 2012 and just completed my

I have been a customer since 2012 and just completed my 5th lease from Infiniti of Naperville. As always I received excellent customer service and am completely satisfied with the entire experience. Yessica Maldonado first contact me after my inquiry and she was very quick to assist me in locating the vehicle I was interested in leasing. Then Andrew Carlos was the salesperson I worked with directly and he was excellent in helping me secure the deal and was not pushy or aggressive at all. Then Joseph Limjuco the Finance Manager whom I worked with before, was fast and efficient as he always is, making the paperwork process quick and painless. Lastly I want to thank the Sales Manager Dale Morrone for remembering me from years ago and personally thanking me for the continued business. This is a first class dealership and staff and I highly recommend them to anyone looking for a vehicle!

I have been a customer since 2012 and just completed my

I have been a customer since 2012 and just completed my 5th lease from Infiniti of Naperville. As always I received excellent customer service and am completely satisfied with the entire experience. Yessica Maldonado first contact me after my inquiry and she was very quick to assist me in locating the vehicle I was interested in leasing. Then Andrew Carlos was the salesperson I worked with directly and he was excellent in helping me secure the deal and was not pushy or aggressive at all. Then Joseph Limjuco the Finance Manager whom I worked with before, was fast and efficient as he always is, making the paperwork process quick and painless. Lastly I want to thank the Sales Manager Dale Morrone for remembering me from years ago and personally thanking me for the continued business. This is a first class dealership and staff and I highly recommend them to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great guys great deal.

Great guys great deal. Andrew and Dale took good care of us. Thank you. We’ll be back

Great guys great deal.

Great guys great deal. Andrew and Dale took good care of us. Thank you. We’ll be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lrh, thank you so much for your kind words and this wonderful 5-star rating!

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Very friendly staff.

Very friendly staff..very clean atmosphere..employees were helpful..knowledgeable about their products and service..

Very friendly staff.

Very friendly staff..very clean atmosphere..employees were helpful..knowledgeable about their products and service..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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