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INFINITI of Naperville

(3,738 reviews)
Visit INFINITI of Naperville
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 national dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (630) 427-4205 (630) 427-4205
Used (630) 487-5536 (630) 487-5536
Service (630) 395-7924 (630) 395-7924

Inventory

See all 150 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2021.
INFINITI of Naperville has been voted the #1 INFINITI Dealer Illinois through DealerRater.com for 2018 2019 2020 2021 2022 2023 and received the "Consumer Satisfaction Award" in 2015 2016 2017.

Award-winning service is just the beginning. We also offer a complimentary pick-up/delivery valet service for scheduled maintenance.

All INFINITI of Naperville Technicians are factory trained and have our unconditional guarantee. Contact INFINITI of Naperville at 630-445-0766 for complete details.
Luxurious Experience

Service center

Phone number (630) 395-7924

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Naperville from DealerRater.

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Our Sales Associate Wendy Soto, was very accomodating by

Our Sales Associate Wendy Soto, was very accomodating by coming in on her scheduled day off to finalize the purchase of our Infiniti.

Our Sales Associate Wendy Soto, was very accomodating by

Our Sales Associate Wendy Soto, was very accomodating by coming in on her scheduled day off to finalize the purchase of our Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I've been looking online for some time to replace my

I've been looking online for some time to replace my ancient 2004 Saturn and finally found a decent used 2015 Ford at a reasonable price. Staff at Infiniti was pleasant, courteous, helpful, professional. I'm 82 years old and appreciate the painless process to drive home with a reliable vehicle.

I've been looking online for some time to replace my

I've been looking online for some time to replace my ancient 2004 Saturn and finally found a decent used 2015 Ford at a reasonable price. Staff at Infiniti was pleasant, courteous, helpful, professional. I'm 82 years old and appreciate the painless process to drive home with a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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They must have better luck.

They must have better luck. I’d leave 0 stars. Spoke to them since 9:30. Offered to put money down. Talked numbers. Drove half way there(1:45) and found out they sold it to someone else.

They must have better luck.

They must have better luck. I’d leave 0 stars. Spoke to them since 9:30. Offered to put money down. Talked numbers. Drove half way there(1:45) and found out they sold it to someone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Gl, we appreciate your honest feedback, as we are always looking for ways to improve.

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I was very happy with my treatment from Jesse on the

I was very happy with my treatment from Jesse on the purchase of my jeep. He was not pushy, and was friendly and honest. A good experience!

I was very happy with my treatment from Jesse on the

I was very happy with my treatment from Jesse on the purchase of my jeep. He was not pushy, and was friendly and honest. A good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Wendy was my sales person and she was the most sweetest

Wendy was my sales person and she was the most sweetest person ever. Gave me a great deal!

Wendy was my sales person and she was the most sweetest

Wendy was my sales person and she was the most sweetest person ever. Gave me a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daisy, we are so happy to read such a great review about your recent experience with Wendy

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The staff was very helpful .

The staff was very helpful . The sales went very smooth . Wendy Soto was great . The finance manager was very helpful . I had a great experience.

The staff was very helpful .

The staff was very helpful . The sales went very smooth . Wendy Soto was great . The finance manager was very helpful . I had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Absolutely amazing place to buy a car.

Absolutely amazing place to buy a car. Amir was our sales rep and he was absolutely the best car salesman I have ever worked with (and I have worked with a lot over the last 4 years)! Joe in financing was amazing! They worked with me to get the price I wanted, financing that was better than I expected and I drove away with the car I came for. I highly recommend checking out Infiniti of Naperville if you are looking for a car. The whole staff was friendly and no one was pushy. A totally refreshing experience! PLUS they had coffee, tea, water and fresh cookies!

Absolutely amazing place to buy a car.

Absolutely amazing place to buy a car. Amir was our sales rep and he was absolutely the best car salesman I have ever worked with (and I have worked with a lot over the last 4 years)! Joe in financing was amazing! They worked with me to get the price I wanted, financing that was better than I expected and I drove away with the car I came for. I highly recommend checking out Infiniti of Naperville if you are looking for a car. The whole staff was friendly and no one was pushy. A totally refreshing experience! PLUS they had coffee, tea, water and fresh cookies!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Working with Amir in sales and Joesph in finance made

Working with Amir in sales and Joesph in finance made buying a car seamless. I found my car online and called to inquire. I was connected with Amir who made himself very available by text messaging to answer all of my questions. He is spectacular to work with. Joseph gave us an incredible rate due to our great credit that no one can beat. Thank you both.

Working with Amir in sales and Joesph in finance made

Working with Amir in sales and Joesph in finance made buying a car seamless. I found my car online and called to inquire. I was connected with Amir who made himself very available by text messaging to answer all of my questions. He is spectacular to work with. Joseph gave us an incredible rate due to our great credit that no one can beat. Thank you both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Randy was great.

Randy was great. He made the purchase process very smooth and was very helpful throughout. He was very easy to work and communicate with and I enjoyed my experience. I would be happy to work with him again on a future car purchase.

Randy was great.

Randy was great. He made the purchase process very smooth and was very helpful throughout. He was very easy to work and communicate with and I enjoyed my experience. I would be happy to work with him again on a future car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Andrew was wonderful to work with and have nothing but

Andrew was wonderful to work with and have nothing but high regard for his knowledge and professional expertise. My daughter and I are extremely pleased with the car and Andrew.👍

Andrew was wonderful to work with and have nothing but

Andrew was wonderful to work with and have nothing but high regard for his knowledge and professional expertise. My daughter and I are extremely pleased with the car and Andrew.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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