Sunset Ford

4.6 out of 5 (4.6) 138 reviews

Call This Dealer

Reviews

4.6 out of 5 4.6
138 lifetime reviews.
  • July 30, 2016

    The service team always does an excellent job on our vehicles.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Kim, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!


  • 5.0 out of 5
    November 30, 2017

    Awesome place to buy a new car...........................

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Randy Grove, thank you; we appreciate your feedback! Thank you again for leaving us this response!


  • 2.0 out of 5
    November 17, 2017

    I do not recommend buying from Sunset ford if the vehicle is not exactly how you want it. I was told it would be no problem to get the features I want...ed added to my car after purchasing it. The features were added to the contract and we all signed off thinking my car would become exactly as we specified. It has since been 11 months of excuses, being told I will receive calls to schedule as soon as they get ahold of outside vendors. I do not receive calls back unless I continue to call. I am told the issue will be moved up to the service manager. One week later I have still received no call.

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jessica, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us so we can work towards a resolu...tion. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Sunset Ford (253) 863-2211


Read all reviews
Sunset Ford
6616 166th Ave E Sumner, WA 98390
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.