Sunset Ford

very good experience. we liked the coverd entrance. al in all it was a good

I always have the intention to write a good review when I get good service but seem to rarely follow through. In this case I was so happy with the sales & management at sunset ford I had to make sure to take the time out and give them a 5 star review. I ordered my F450 bout 10 months ago.. I had handshake deal with donny who was the sales person at the time. I offered to place a deposit but he assured me it wasn't needed.. about a month before my truck showed up I received a call from Dave Bouge, he let me know that Donny retired and he was replacing him as my salesperson. Ofcourse my first thought was if they were going to honor the price that donny quoted. I sat down with Dave and Ray (sales manager) and when they presented me the price it was about 13K more than I expected.. I knew there was a premium for this particular truck because of Covid and the chip shortage so I was already anticipating a higher price. I explained to Ray that I understood this particular truck is selling higher than msrp but donny had already quoted me a price. I didn't have a contract or any paperwork to back it up.. but Ray said hang on let me take a look at Donnys files.. Ray came back a few minutes later and slashed 13k off the truck.. Ray said "I saw donny had scribbled this number on the bottom of the build sheet so we're going to honor that price" Obviously I was super happy.. I think I was most impressed by the fact that I didn't have to argue or give any sob stories to get the price that was quoted. Ray just honored his salespersons word and that showed great integrity. Ray also said he would rather earn my business for life than make extra money on a one time deal, which he did because I would definitely buy from Sunset again. ~Chad S

I always have the intention to write a good review when I get good service but seem to rarely follow through. In this case I was so happy with the sales & management at sunset ford I had to make sure to take the time out and give them a 5 star review. I ordered my F450 bout 10 months ago.. I had handshake deal with donny who was the sales person at the time. I offered to place a deposit but he assured me it wasn't needed.. about a month before my truck showed up I received a call from Dave Bouge, he let me know that Donny retired and he was replacing him as my salesperson. Ofcourse my first thought was if they were going to honor the price that donny quoted. I sat down with Dave and Ray (sales manager) and when they presented me the price it was about 13K more than I expected.. I knew there was a premium for this particular truck because of Covid and the chip shortage so I was already anticipating a higher price. I explained to Ray that I understood this particular truck is selling higher than msrp but donny had already quoted me a price. I didn't have a contract or any paperwork to back it up.. but Ray said hang on let me take a look at Donnys files.. Ray came back a few minutes later and slashed 13k off the truck.. Ray said "I saw donny had scribbled this number on the bottom of the build sheet so we're going to honor that price" Obviously I was super happy.. I think I was most impressed by the fact that I didn't have to argue or give any sob stories to get the price that was quoted. Ray just honored his salespersons word and that showed great integrity. Ray also said he would rather earn my business for life than make extra money on a one time deal, which he did because I would definitely buy from Sunset again. ~Chad S

UHF’s grffv hurry huffy hut hygiene hurt. Tyty. Tyty yyt Tyty uuy guy hyy

This is the second truck I have bought from John Kim. He is honest, funny, and most of all he makes the usually horrible car buying expierence FUN!!!! I won’t buy from anyone else but him.

I had an oil change and tire rotation. I was out in less than 45 minutes.

Brought my Escape in for an oil change and inspection, they told me it would be one hour which I expected. They finished it in a half an hour and were very friendly. Thank you!

Recently purchased a 2019 Ford F-150 from Sunset Ford of Sumner and had a great experience with John Kim and the whole Sunset team. They were able to get comfortable with a unique trade-in transaction and even drove my truck up to Seattle to deliver it to me. Hope to be back soon.

Went for a scheduled oil change. Got right in. Very friendly, girl at the desk. Tires were rotated, oil changed and I was off. Couldn’t ask for any better service.

on time, answers to questions at facility post service, job done as ordered, call in for service questions not responded to