Reviews
Write a reviewBrian Wright was very informative and detailed with our
Brian Wright was very informative and detailed with our conversations and desire to purchase a 2025 Equinox EV. Straight forward answers, no xx and was considerate of our time constraints that day. We look forward to coming back to this dealership in hopes of receiving the same exact experience we did this time and hopefully with Brian Wright. Thomas in finance was also very diligent and courteous of our timeline. We walked in knowing our monthly but received news of an even better monthly and that started us off even better. We look forward to continuing this relationship with Gilchrist of Tacoma for many more vehicle purchases. Thank you to everyone involved! Sincerely, The Martin Family
Brian Wright was very informative and detailed with our
Brian Wright was very informative and detailed with our conversations and desire to purchase a 2025 Equinox EV. Straight forward answers, no xx and was considerate of our time constraints that day. We look forward to coming back to this dealership in hopes of receiving the same exact experience we did this time and hopefully with Brian Wright. Thomas in finance was also very diligent and courteous of our timeline. We walked in knowing our monthly but received news of an even better monthly and that started us off even better. We look forward to continuing this relationship with Gilchrist of Tacoma for many more vehicle purchases. Thank you to everyone involved! Sincerely, The Martin Family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just purchased my 3rd truck from Gilchrist.
Just purchased my 3rd truck from Gilchrist. They always give me the best price and treat me like family. I like that. I highly recommend them.
Just purchased my 3rd truck from Gilchrist.
Just purchased my 3rd truck from Gilchrist. They always give me the best price and treat me like family. I like that. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued trust and loyalty. We’re honored that you’ve chosen Gilchrist as your dealership, and we’re proud to have you as part of the Gilchrist family. It means a lot to us that you continue to find the best price and feel well taken care of each time. Your recommendation is greatly appreciated, and we look forward to many more great experiences with you! Enjoy your new truck!
I called the dealership and was tool my request needed
I called the dealership and was tool my request needed the fleet sales manager. I got a nice answering machine promising to call me back….Crickets!
I called the dealership and was tool my request needed
I called the dealership and was tool my request needed the fleet sales manager. I got a nice answering machine promising to call me back….Crickets!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Gilchrist will sell a car out from under you
If you're interested in making an appointment to go test drive a car later the same day, and then getting a text message as you're pulling into the lot saying the car has sold 10 minutes before your appointment, then Gilchrist Chevrolet in Tacoma is the dealer for you. This wouldn't be so upsetting if I hadn't tried to purchase this same car the day prior but was told I couldn't because someone was already coming to look at it.
Gilchrist will sell a car out from under you
If you're interested in making an appointment to go test drive a car later the same day, and then getting a text message as you're pulling into the lot saying the car has sold 10 minutes before your appointment, then Gilchrist Chevrolet in Tacoma is the dealer for you. This wouldn't be so upsetting if I hadn't tried to purchase this same car the day prior but was told I couldn't because someone was already coming to look at it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tacoma Resident
Easiest car purchase! No pressure to buy ?extras?. Highly recommend Gilchrist Buick.
Tacoma Resident
Easiest car purchase! No pressure to buy ?extras?. Highly recommend Gilchrist Buick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car servicing
Parts were ordered and replaced in a timely manner.
Car servicing
Parts were ordered and replaced in a timely manner.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
shifter replacement
Wish that the warranty covered this as Chevrolet knows they have a problem with many of their cars/suv's. Typical with most warranties as they never cover what really goes wrong!!! Gilchrist was great as always...
shifter replacement
Wish that the warranty covered this as Chevrolet knows they have a problem with many of their cars/suv's. Typical with most warranties as they never cover what really goes wrong!!! Gilchrist was great as always...
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Survey
I received Quick and Efficient service. I was able to wait in the lobby. I look forward to the return of complimentary shuttle transportation after the Pandemic.
Survey
I received Quick and Efficient service. I was able to wait in the lobby. I look forward to the return of complimentary shuttle transportation after the Pandemic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
new yukon purchase
excellent, andy was my sales person did excellent work helping with the purchase of my new yukon.
new yukon purchase
excellent, andy was my sales person did excellent work helping with the purchase of my new yukon.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2021 canyon
I always have a great experience at the Gilchrist dealership; they are fair and pleasant to work with.
2021 canyon
I always have a great experience at the Gilchrist dealership; they are fair and pleasant to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase