Reviews
Was very happy with the two salesmen. Originally worked...
Was very happy with the two salesmen. Originally worked with David Cowan and test drove the Toyota Sequioa. Next day wasn't intending to go to toyota but I test drove a different brand of car and was unhappy so I crossed the street back to Toyota and worked with Henry, (David was working with a different customer). Ended up buying two vehicles the next day, and since Henry was still a new salesman, David was at his side to answer our questions and make sure we had a good experience. I liked the way I felt respected and the down-to-earth ease of David. He was excited about his job as was Henry. Henry, although new, was confident and asked others if he didn't know an answer instead of just trying to appease me. I would buy another vehicle at this dealership in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David was very knowledgeable and patient with my many...
David was very knowledgeable and patient with my many questions in a very relaxed and comfortable way. I was pleased not to feel pressured into making my decision. Everyone is extremely friendly at this dealership. Love the free car washes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Toyota of Tacoma was wonderful. My last...
My experience at Toyota of Tacoma was wonderful. My last experience purchasing a car was far from good. I came through the doors with my walls up big time. Brian and the management team broke through those walls with patients and understanding. The no pressure buying process is something that I am going to share with all my friends and family. I will be recogmending many people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a awesome experience I had with Henry. He was...
This was a awesome experience I had with Henry. He was very thorough, polite and was able to answer all my questions. Henry told me everything I wanted and needed to know about the Toyota Corolla. He has a wealth of knowledge and was very enthusiastic during the sales process and presentation of the vehicles. I appreciate his willingness to address my needs for the type of car I needed. I look forward to working with Henry to close the finale sale of my new car from Larson Toyota. Thank you to Henry and the Larson Toyota Team for providing such a great experience .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Henry was friendly, funny and knowledgeable. He...
Henry was friendly, funny and knowledgeable. He didn't pressure me. It was a pleasant experience. I felt comfortable. We test drove 2 different cars and I'm satisfied with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience was great, no pushy sales. Our salesman...
Our experience was great, no pushy sales. Our salesman was easygoing & made this process smooth. Overall straightforward & a good deal was made. Will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Darnell was professional and friendly. He didn't...
Darnell was professional and friendly. He didn't pressure me and my husband like a normal sales man. He was a genuinely great person. He worked with what we said we were interested in and took the time to make sure we were 100% satisfied. I would highly recommend anyone who is looking for a vehicle to see Darnell.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian Ebbs was is very good I would recommend anyone who...
Brian Ebbs was is very good I would recommend anyone who needs to a Toyota to go to Toyota of Tacoma and work with Brian because he was so Friendly, Patient, and Engaged with his customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice customer service. Good salesmanship Andrew. I did...
Nice customer service. Good salesmanship Andrew. I did not feel i was pressurised to buy. He satisfy all my inquiries with smile. Good job Lisa. Your wealth of financial expertise is noteworthy.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a car from Austin for my company and was very...
I bought a car from Austin for my company and was very pleased with the ease of the purchase, the entire deal with written up before I even came to the dealership. As a business owner I don't have time to be sitting in a dealership all day and it was nice for once to have what has normally been a painful process to fly by with such a breeze. Your salesman made it the first time I didn't feel pressured or rushed. As well as have any games to play that I would have to rethink. He changed my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car