Titus-Will Ford

Amazing service all around- Pamela was extremely helpful with all the questions we had! Highly recommend

My experience at Titus Wills was great. I recommend you ask for Paul for a great deal.

They went above and beyond to take of me. I will be returning her to buy all of my trucks from now on!

Connor was extremely helpful and great to work with. He help us with purchasing our new Explorer.

Amazing friendly customer service! I always get my vehicles serviced here and this is my second one! I appreciate their hard work and dedication to making sure I’m taken care of.

1st public charge on my new Ford Lightning Flash and I was almost soured on EVs by a Ford dealership ironically. Had a 5-star sales experience with Bowen-Scarff Ford then a week later (as an inexperience 1st time EV owner), I was low on charge and needed my 1st public fill-up. My truck pointed out Titus-Will as an option. I plugged into their only charger and proceeded. 20 minutes and $45 dollars later I had 50 miles of range added and was thinking "why the xxxx did I buy an EV". That charge got me to Walmart in Covington were I plugged in. The charger recognized me as a Ford Pass member, 20 minutes later and $21, I had 150 miles of extra range, and the charger thanked me for being a Ford owner. Hey Titus-Will, think service after the sale and that you represent Ford as a whole! I thought there would be a no chance of getting screwed because I was a new Ford owner, trustingly pulling into a Ford dealership; but at least I learned a valuable experience on EV charging. You folks on the other hand (selling EVs), should have a charge station that at a minimum, recognizes Ford Pass members, and doesn't charge them triple the standard public rate. You shouldn't have Walmart outperforming you in Ford customer service.

I purchased a 5 year old F350 from Tim Thoreen. He was great to work with. I found him to be honest and not pushy, which I really appreciated. He listened to me and my needs and helped me buy the truck that was right for me.

Not the place to take your vehicle in for service. They enjoy price gouging and techs do sub par work.

My 2016 f-150 needed an oil change! I called to schedule an appointment! I was expecting to be a week or two before I could even get an appointment! But two days later they an appointment available! My truck is still in great shape! Really nice people up at Titus Will Ford! THANK YOU!

I have one complaint. When I bought my car I presented my DD214 to the closing person to get my Purple Heart license plate. When I got a plate which was delivered to the dealership it was NOT a Purple Heart license plate. Turns out a Purple Heart license plate can only be mailed directly to the vehicle owner and NOT to the dealership. The application had to be resubmitted for the plate which I got in the mail, and, I had to file for a refund of the fees which should not have been paid. However, not all the fees paid in error and charged to me on closing were refundable. So, if you're going to apply for a Purple Heart license plate, remember Titus-Will may be ignorant (hard to believe) on the process. I would have thought such a large dealership should have known the state limitation on the mailing of these plates. So I am out some dollars.