Reviews
Horrible sales experience. They lied about the inspection on the vehicle, and we found several things obviously wrong with the vehicle that they marked "green". When confronted with this, the sales manager just emailed me the inspection report and said he'd call me back and "take care of me". Months later, I've left several voicemails, but have never heard back. Sales manager flat out lied, and they either faked the inspection report, or their service department is too incompetent to do an inspection and find basic things wrong with the car.
Horrible sales experience. They lied about the inspection on the vehicle, and we found several things obviously wrong with the vehicle that they marked "green". When confronted with this, the sales manager just emailed me the inspection report and said he'd call me back and "take care of me". Months later, I've left several voicemails, but have never heard back. Sales manager flat out lied, and they either faked the inspection report, or their service department is too incompetent to do an inspection and find basic things wrong with the car.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very impressive salesman at Titus Will Dan Legeer. Straight forward very helpful answered all my questions. Went out of his way to make buying as easy as possible. Thanks again Dan take care
Very impressive salesman at Titus Will Dan Legeer. Straight forward very helpful answered all my questions. Went out of his way to make buying as easy as possible. Thanks again Dan take care
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with RJ, we didn’t buy the car but he was awesome to work with
I worked with RJ, we didn’t buy the car but he was awesome to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Craig J. was awesome! Not to mention, he is also a handsome devil! He really went above and beyond to get us a great deal on our Bronco Raptor (aka. Jaws). Go see Craig, he will make it as painless as possible.
Craig J. was awesome! Not to mention, he is also a handsome devil! He really went above and beyond to get us a great deal on our Bronco Raptor (aka. Jaws). Go see Craig, he will make it as painless as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
5 star experience with RJ Singh and Joseph Reveles, both spent a lot of time with me with zero pressure tactics - I got my heart set on a used Platinum - they let me think it over (never hounded me, they know I wanted it) - when I came back, I felt ready - but we couldn’t get it to my OTD price point. After all that leg work, it was disappointing but I was %100 ready to walk - RJ got me narrow down what I liked about that platinum - found me one of their last NEW Lariats on the lot with everything that I thought I wanted the Platinum for. I looked at a lot of trucks elsewhere - I was surprised they had one in the Goldilocks zone - at least after all the rebates and discounts it was New - and out the door with my budget - Threw in the spray in bed liner - the whole process was seamless. I don’t expect perfection - it’s Ford. Just be straight with me and don’t waste my time - and with that said, nothing is ever perfect - if you buy new, watch out for those after market added warranties - it wasn’t RJ or Joseph, but somebody did try- for real TW, no means no - careful how you push that, especially on new vehicles (I get it for used I guess?) All in all though - very positive and straight forward experience. RJ, Joseph, Paul - I’d do business with them again, no doubt.
5 star experience with RJ Singh and Joseph Reveles, both spent a lot of time with me with zero pressure tactics - I got my heart set on a used Platinum - they let me think it over (never hounded me, they know I wanted it) - when I came back, I felt ready - but we couldn’t get it to my OTD price point. After all that leg work, it was disappointing but I was %100 ready to walk - RJ got me narrow down what I liked about that platinum - found me one of their last NEW Lariats on the lot with everything that I thought I wanted the Platinum for. I looked at a lot of trucks elsewhere - I was surprised they had one in the Goldilocks zone - at least after all the rebates and discounts it was New - and out the door with my budget - Threw in the spray in bed liner - the whole process was seamless. I don’t expect perfection - it’s Ford. Just be straight with me and don’t waste my time - and with that said, nothing is ever perfect - if you buy new, watch out for those after market added warranties - it wasn’t RJ or Joseph, but somebody did try- for real TW, no means no - careful how you push that, especially on new vehicles (I get it for used I guess?) All in all though - very positive and straight forward experience. RJ, Joseph, Paul - I’d do business with them again, no doubt.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my brand new truck in with torn front mudflap, told me I must have been abusing it. Said they were going to put it up on the auto rack to check. After seeing that it was definitely not abused they denied my warranty for a stock part anyway. Shop elsewhere!!
Brought my brand new truck in with torn front mudflap, told me I must have been abusing it. Said they were going to put it up on the auto rack to check. After seeing that it was definitely not abused they denied my warranty for a stock part anyway. Shop elsewhere!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Pamela, my sales person, was great to work with and very responsive. I purchased from out of state and she and the dealership made it a smooth process. I was able to arrange my own inspection and shipping and they worked with all parties every step of the way. The car I purchased is in great shape and the price was very fair. Happy with my experience.
Pamela, my sales person, was great to work with and very responsive. I purchased from out of state and she and the dealership made it a smooth process. I was able to arrange my own inspection and shipping and they worked with all parties every step of the way. The car I purchased is in great shape and the price was very fair. Happy with my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience with Paul at Titus-Will Ford! He is very personable and easy to work with. They have a lot of great inventory here.
We had a great experience with Paul at Titus-Will Ford! He is very personable and easy to work with. They have a lot of great inventory here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Super knowledgeable, friendly and helpful team! Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F150 and provided amble guidance and support to decide on the right trim and options based on my budget and needs. Go RJ!!!
Super knowledgeable, friendly and helpful team! Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F150 and provided amble guidance and support to decide on the right trim and options based on my budget and needs. Go RJ!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nice centrally located, lots of inventory, pleasant, waiting room, staff, all friendly and helpful. I will return to them for future needs.
Nice centrally located, lots of inventory, pleasant, waiting room, staff, all friendly and helpful. I will return to them for future needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car