Reviews
I just completed my purchase of 2023 Ford Mustang.
I just completed my purchase of 2023 Ford Mustang. Brian, Kip and Zach were OUTSTANDING!!
I just completed my purchase of 2023 Ford Mustang.
I just completed my purchase of 2023 Ford Mustang. Brian, Kip and Zach were OUTSTANDING!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Titus-Will Ford . It's great to hear that we were able to assist you and that you had such a positive experience.
Amazing service all around- Pamela was extremely helpful
Amazing service all around- Pamela was extremely helpful with all the questions we had! Highly recommend
Amazing service all around- Pamela was extremely helpful
Amazing service all around- Pamela was extremely helpful with all the questions we had! Highly recommend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Titus-Will Ford ! Please let us know if we can be of any more assistance.
My experience at Titus Wills was great.
My experience at Titus Wills was great. I recommend you ask for Paul for a great deal.
My experience at Titus Wills was great.
My experience at Titus Wills was great. I recommend you ask for Paul for a great deal.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that Paul had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
They went above and beyond to take of me.
They went above and beyond to take of me. I will be returning her to buy all of my trucks from now on!
They went above and beyond to take of me.
They went above and beyond to take of me. I will be returning her to buy all of my trucks from now on!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Titus-Will Ford are glad to have you as a customer.
Connor was extremely helpful and great to work with.
Connor was extremely helpful and great to work with. He help us with purchasing our new Explorer.
Connor was extremely helpful and great to work with.
Connor was extremely helpful and great to work with. He help us with purchasing our new Explorer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Connor was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Titus-Will Ford!
Amazing friendly customer service!
Amazing friendly customer service! I always get my vehicles serviced here and this is my second one! I appreciate their hard work and dedication to making sure I’m taken care of.
Amazing friendly customer service!
Amazing friendly customer service! I always get my vehicles serviced here and this is my second one! I appreciate their hard work and dedication to making sure I’m taken care of.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review, Leah. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
1st public charge on my new Ford Lightning Flash and I
1st public charge on my new Ford Lightning Flash and I was almost soured on EVs by a Ford dealership ironically. Had a 5-star sales experience with Bowen-Scarff Ford then a week later (as an inexperience 1st time EV owner), I was low on charge and needed my 1st public fill-up. My truck pointed out Titus-Will as an option. I plugged into their only charger and proceeded. 20 minutes and $45 dollars later I had 50 miles of range added and was thinking "why the xxxx did I buy an EV". That charge got me to Walmart in Covington were I plugged in. The charger recognized me as a Ford Pass member, 20 minutes later and $21, I had 150 miles of extra range, and the charger thanked me for being a Ford owner. Hey Titus-Will, think service after the sale and that you represent Ford as a whole! I thought there would be a no chance of getting screwed because I was a new Ford owner, trustingly pulling into a Ford dealership; but at least I learned a valuable experience on EV charging. You folks on the other hand (selling EVs), should have a charge station that at a minimum, recognizes Ford Pass members, and doesn't charge them triple the standard public rate. You shouldn't have Walmart outperforming you in Ford customer service.
1st public charge on my new Ford Lightning Flash and I
1st public charge on my new Ford Lightning Flash and I was almost soured on EVs by a Ford dealership ironically. Had a 5-star sales experience with Bowen-Scarff Ford then a week later (as an inexperience 1st time EV owner), I was low on charge and needed my 1st public fill-up. My truck pointed out Titus-Will as an option. I plugged into their only charger and proceeded. 20 minutes and $45 dollars later I had 50 miles of range added and was thinking "why the xxxx did I buy an EV". That charge got me to Walmart in Covington were I plugged in. The charger recognized me as a Ford Pass member, 20 minutes later and $21, I had 150 miles of extra range, and the charger thanked me for being a Ford owner. Hey Titus-Will, think service after the sale and that you represent Ford as a whole! I thought there would be a no chance of getting screwed because I was a new Ford owner, trustingly pulling into a Ford dealership; but at least I learned a valuable experience on EV charging. You folks on the other hand (selling EVs), should have a charge station that at a minimum, recognizes Ford Pass members, and doesn't charge them triple the standard public rate. You shouldn't have Walmart outperforming you in Ford customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
I purchased a 5 year old F350 from Tim Thoreen.
I purchased a 5 year old F350 from Tim Thoreen. He was great to work with. I found him to be honest and not pushy, which I really appreciated. He listened to me and my needs and helped me buy the truck that was right for me.
I purchased a 5 year old F350 from Tim Thoreen.
I purchased a 5 year old F350 from Tim Thoreen. He was great to work with. I found him to be honest and not pushy, which I really appreciated. He listened to me and my needs and helped me buy the truck that was right for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not the place to take your vehicle in for service.
Not the place to take your vehicle in for service. They enjoy price gouging and techs do sub par work.
Not the place to take your vehicle in for service.
Not the place to take your vehicle in for service. They enjoy price gouging and techs do sub par work.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My 2016 f-150 needed an oil change!
My 2016 f-150 needed an oil change! I called to schedule an appointment! I was expecting to be a week or two before I could even get an appointment! But two days later they an appointment available! My truck is still in great shape! Really nice people up at Titus Will Ford! THANK YOU!
My 2016 f-150 needed an oil change!
My 2016 f-150 needed an oil change! I called to schedule an appointment! I was expecting to be a week or two before I could even get an appointment! But two days later they an appointment available! My truck is still in great shape! Really nice people up at Titus Will Ford! THANK YOU!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase