Titus-Will Ford

Great buying experience. Damon was very helpful in finding the truck we were looking for with no pressure. We have bought a few vehicles from Titus Will over the years and it has been a good experience every time.

We had a great purchasing experience last week! Our salesman Gabe was knowledgeable and showed us vehicles that met our needs. The documentation process was easy and understandable and we were on our way with our new car. We are long time Ford owners and already use this dealership for service.

I had been looking for a F-250 for almost a month. Even had one dealer tell me not to come in on Friday because they were going to put new tires on it. Then called me Saturday and told me the truck was sold. I was extremely upset until I called Cody, who went out in the lot and put his hands on the truck I was looking at. He had the truck out next to the building ready for me to test drive when I got there. It was everything I wanted. It drove and rode better than I expected. I had got their close to closing and Cody was very accommodating, very friendly and felt like I was buying from a long time friend even though we went past closing to get it all nailed down. Everyone I met was great to talk to and made the experience very memorable in a good way. UPDATE should have waited till the next day instead of being rushed and getting taken advantage of. First I paid cash for this truck but for some reason they felt the need to run a hard inquiry on my credit costing me several points on my credit score. When I notified them I was told that its standard procedure and I was blown off about it. They also offer a limited warranty on some used vehicles which I had specifically asked if the truck I was buying qualified for, and was told that it did. Then come to find out that was a lie, the paperwork noted "AS IS" no warranty expressed or implied. Then to top it off I was told that they would mail the plates so that I would not have to make the almost 100 mile trip to pick them up, another lie, when they came in I received a phone call that I could come in and pick them up.

Horrible sales experience. They lied about the inspection on the vehicle, and we found several things obviously wrong with the vehicle that they marked "green". When confronted with this, the sales manager just emailed me the inspection report and said he'd call me back and "take care of me". Months later, I've left several voicemails, but have never heard back. Sales manager flat out lied, and they either faked the inspection report, or their service department is too incompetent to do an inspection and find basic things wrong with the car.

Very impressive salesman at Titus Will Dan Legeer. Straight forward very helpful answered all my questions. Went out of his way to make buying as easy as possible. Thanks again Dan take care

I worked with RJ, we didn’t buy the car but he was awesome to work with

Craig J. was awesome! Not to mention, he is also a handsome devil! He really went above and beyond to get us a great deal on our Bronco Raptor (aka. Jaws). Go see Craig, he will make it as painless as possible.

5 star experience with RJ Singh and Joseph Reveles, both spent a lot of time with me with zero pressure tactics - I got my heart set on a used Platinum - they let me think it over (never hounded me, they know I wanted it) - when I came back, I felt ready - but we couldn’t get it to my OTD price point. After all that leg work, it was disappointing but I was %100 ready to walk - RJ got me narrow down what I liked about that platinum - found me one of their last NEW Lariats on the lot with everything that I thought I wanted the Platinum for. I looked at a lot of trucks elsewhere - I was surprised they had one in the Goldilocks zone - at least after all the rebates and discounts it was New - and out the door with my budget - Threw in the spray in bed liner - the whole process was seamless. I don’t expect perfection - it’s Ford. Just be straight with me and don’t waste my time - and with that said, nothing is ever perfect - if you buy new, watch out for those after market added warranties - it wasn’t RJ or Joseph, but somebody did try- for real TW, no means no - careful how you push that, especially on new vehicles (I get it for used I guess?) All in all though - very positive and straight forward experience. RJ, Joseph, Paul - I’d do business with them again, no doubt.

Brought my brand new truck in with torn front mudflap, told me I must have been abusing it. Said they were going to put it up on the auto rack to check. After seeing that it was definitely not abused they denied my warranty for a stock part anyway. Shop elsewhere!!

Pamela, my sales person, was great to work with and very responsive. I purchased from out of state and she and the dealership made it a smooth process. I was able to arrange my own inspection and shipping and they worked with all parties every step of the way. The car I purchased is in great shape and the price was very fair. Happy with my experience.