Hinshaw's Acura

I have an accurate 2024 MDX with less than 20,000 miles on it. I went in because my sensors for my braking system went out and according to the Acura dealership in Fife, the factory warranty is not good because my car is from Canada. They wouldn’t fix the problem unless I paid even though on the Acura website, it says that the Acura factory warranty is transferable from Canada to the United States.

Tim Cook always provides excellent customer service! I’ve been servicing both of my vehicles at Acura in Fife, WA. Tim always listens to my needs or concerns and willing to help! Appreciate your services! Thank you, Tim Cook!

I am a senior citizen cancer patient, and have owned my Acura RL for about 21 years. I would have bought another one, but cancer prevented that. I took my RL into Hinshaw's in Fife, WA on 12/16/21 and then again on 02/19/22. I highly recommend Hinshaw's in Fife! They were absolutely wonderful and helped me with my car even though it is so old. Everyone was patient, courteous, friendly and efficient. They all were working hard, and they actually paid attention to their customers. Even though every single person I encountered was wonderful and helpful, I have to do a special shout for Richard who helped me in February, I can never thank him enough for solving my car challenge. This was the best experience I have ever had with a car anywhere including the Acura Dealership in Santa Monica, CA who were terrible. Thank you, Richard! Thank you to everyone who helped me! Thank you Hinshaw!

Service Dept. In 2022? RUN! The new GM Tim doesn't take care of his customers. Profit over principle, he will nickel and dime you to death. Customer loyalty means nothing to him. 10+ years of history was thrown away over a squabble of 8 weeks time for a full warranty battery replacement. So in other words $60. WOW. Talk about short sightedness!

My Mom recently broke her back and wanted an suv that was easy for her to get into and Hunter found her the best one on the lot for her. He had the right amount of attentiveness and patience. He let the RDX sell itself. Great SUV. We got a fair price for the trade in too. My husband and I feel they were the right people to guide my mother to a safe and comfortable vehicle. It's worth the trip to Fife for Hinshaw's Acura, they will treat you right.

Sunny was friendly, courteous, knowledgeable, and extremely helpful in purchasing this vehicle. In fact the entire experience was smooth and painless and I would recommend Sunny and this dealership to anyone for a future vehicle purchase.

Anthony has provided excellent customer service, providing great info on both used and new cars. He has continued to reach out, answering all the questions I have. When I finally make a decision to purchase whether new or used I know I will have made the right decision with Anthony’s knowledge and expertise.

Just purchased a Honda CRV could have not had a better car buying experience our salesman Brian was friendly and very professional highly recommend him and this dealership to our family and friends for future car purchases!!

I was apprehensive in buying from a dealer, my past purchases were with private parties, but my first impression of Sunny Singh, I felt comfortable and he really listed to what I was looking for. After the sale he made himself available for any questions I would have with my new purchase. Thank you Sunny! I would definately call upon him in the future.

Purchased our first Acura MDX after years of owning Lexus. Our salesman was Anmal, and he made our experience enjoyable and no high pressure. The purchase took a few days as we looked at several other vehicles,specials and financing. We came back to Hinshaws for our purchase and Anmal was one of the reasons. Would recommend him to our friends and family for future purchases and we will buy again in the future from him.