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Olympia Nissan

(531 reviews)

Reviews

(531 reviews)

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I really appreciated Adrian, Rosie, and Bruce. The service was outstanding and a true reflection of what I consider a customer centric organization. This one of best experiences I have ever had with a dealership's service department.

I really appreciated Adrian, Rosie, and Bruce. The service was outstanding and a true reflection of what I consider a customer centric organization. This one of best experiences I have ever had with a dealership's service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great honest service and knowledgeable staff. I was told some service was not needed and was not charged for service I had expected to pay for. 👍

Great honest service and knowledgeable staff. I was told some service was not needed and was not charged for service I had expected to pay for. 👍

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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My experience with Nissan staff was excellent. Great customer service both from the sales team as well as the finance team. There was no back and forth about the financing, which made the Transaction smooth. It was nice to see there are still dealerships that actually care about their customers. Thank you

My experience with Nissan staff was excellent. Great customer service both from the sales team as well as the finance team. There was no back and forth about the financing, which made the Transaction smooth. It was nice to see there are still dealerships that actually care about their customers. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Very accommodating and personable. This is the best purchase I’ve ever had in all my 73 years. Even the General Manager was in communication with me. I’ve never ever had a General Manager who was working with me directly. The salesman and the finance guy were equally involved and allowed me to be present during the whole buying process. You couldn’t ask for better service than I experienced from Olympia Nissan Auto. I literally drove around 400 miles from home just to get my vehicle! Their price was cheaper than any other dealer. I can’t say enough about how great my experience was with everyone there. I’d definitely refer anyone I know to these people!!

Very accommodating and personable. This is the best purchase I’ve ever had in all my 73 years. Even the General Manager was in communication with me. I’ve never ever had a General Manager who was working with me directly. The salesman and the finance guy were equally involved and allowed me to be present during the whole buying process. You couldn’t ask for better service than I experienced from Olympia Nissan Auto. I literally drove around 400 miles from home just to get my vehicle! Their price was cheaper than any other dealer. I can’t say enough about how great my experience was with everyone there. I’d definitely refer anyone I know to these people!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Valery Sismondo, thanks for your praise and kind comments about our team.

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The service was quickly completed with very helpful, professional personnel. I drove away feeling confident that my ariya was in good shape, especially the tires! Thank you!

The service was quickly completed with very helpful, professional personnel. I drove away feeling confident that my ariya was in good shape, especially the tires! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was my first time using their service department the greeter was friendly and knowledgeable which I appreciated. She quoted me how long it would take and beat that by 30 minutes. Waiting room is clean and has coffee and snacks.

This was my first time using their service department the greeter was friendly and knowledgeable which I appreciated. She quoted me how long it would take and beat that by 30 minutes. Waiting room is clean and has coffee and snacks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Olympia Nissan staff always provide friendly and professional service. My car's service is always finished sooner than expected.

Olympia Nissan staff always provide friendly and professional service. My car's service is always finished sooner than expected.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Warranty item addressed, belt replaced, and check engine warning light issue addressed. All issues corrected as soon as parts came in. Also fixed window opener motor.

Warranty item addressed, belt replaced, and check engine warning light issue addressed. All issues corrected as soon as parts came in. Also fixed window opener motor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership is so easy to work with, and they are extremely trustworthy. They sent me a video of my truck and showed me everything it needed. Bruce Stewart is easygoing and extremely knowledgeable. I'd strongly recommend Olympia Nissan to anyone looking to service their Nissan.

This dealership is so easy to work with, and they are extremely trustworthy. They sent me a video of my truck and showed me everything it needed. Bruce Stewart is easygoing and extremely knowledgeable. I'd strongly recommend Olympia Nissan to anyone looking to service their Nissan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good service and my advisor was very helpful with the needs of my truck. Good job

Good service and my advisor was very helpful with the needs of my truck. Good job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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