I-5 Toyota

Everyone was super nice. Only took a half hour longer than the estimate. Thank you

Jonathan was a great contact person…friendly, knowledgeable and efficient. It was a pleasure working with him on this recall issue.

The customer service team was great at answering my questions and helping me with my concerns. The team was also quick to get me my car back and the prices were reasonable. Thank you.

I believe we received excellent honest assistance from Hayden. He answered all my questions and concerns and if he didn’t know the answer he went and got an answer from other more senior staff. The purchase process was smooth and without stress for us.

I feel like every one, we have talked to, says that we could have gotten more for my trade in. Especially since no major damage and only 139,000 miles for a 11year vehicle!!

The Salesmen, Ben and all the other Employees at I-5 Toyota were great. I explained what I was looking for.and when I arrived he had cars ready for me to check out. He took time to explain how the features worked. The most impressive thing was how patient and understand they were with my daughter. Thank you I-5 Toyota and Ben.

Everyone at I5 Toyota has always been professional, nice and helpful. Shout out to Rodney

It seemed expensive. For one speaker to be repaired. I was disappointed that the car was not vacuumed out. Usually it’s washed and vacuumed.

Was fast. Took their time to explain my options was very patient and very friendly.

I’m happy with my purchase and appreciate the courteous service I received. It’s well-worth driving out of your way to Toyota Chehalis for a stress-free personable car purchasing experience, ask for Charlie Zhang.