Reviews
Found the pickup that I needed.
Found the pickup that I needed. Salesman Robert Fletcher was over the top helpful, we were traveling through and were in a tight spot and Robert went above and beyond to get us back on the road. If I'm in the area and looking for a new rig, I'm going to give Robert a call. !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am satisfied with quality and professionalism of the
I am satisfied with quality and professionalism of the service department at Bud Clary Chevrolet in Longview.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randall, we're delighted to hear that you're satisfied with the quality and professionalism of our service department at Bud Clary Chevrolet. Thank you for sharing your experience!
The service Department scheduled my appointment for
The service Department scheduled my appointment for diagnostics at 7:30 A.M. No one was available to diagnose the problem until 8:30 A.M. - simply inconvenient and a waste of my time. When it was time to pay for the service and repair (over $800) an undisclosed fee was added to my bill. Attempts to resolve the unauthorized additional charge were met with resistance and poor communication. The Service Representative readily admitted that he was at fault. It took almost two weeks for the dealership to make it right, no explanation for the delay.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, I apologize for the inconvenience and frustration you experienced with your service appointment. We strive to provide clear communication and timely resolutions, so it's disappointing to hear about this delay. If there's anything further you'd like to discuss or need assistance with, please feel free to reach out. Thank you.
Always helpful, all departments.
Always helpful, all departments. Recently had small repairs done at body shop, fast and fair. They worked with me to meet my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department Stephen P is fantastic!
Service department Stephen P is fantastic! Service always on time and no surprises, give em a try.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! Take care.
Done business with Bud Clary for many years always been
Done business with Bud Clary for many years always been treated well this Service trip was very successful and I will continue to work with them on all my vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Serviced car this am with no problems.
Serviced car this am with no problems. The service department was polite and on time without issues. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elizabeth, we're delighted to hear that our service department at Bud Clary Chevrolet provided a smooth and timely experience for you. Thanks for the great feedback!
Best experience buying a new vehicle at Bud Clary in
Best experience buying a new vehicle at Bud Clary in Longview. Troy, innernet sales, real professional and young gentleman. Best of all No Pressure quick and straight forward. If you know what you want and know about the market Bud Clary is the place to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change went quickly and didn't get a lot of pressure
Oil change went quickly and didn't get a lot of pressure for additional services. A check engine light prompted a quick return to the shop, but it was quickly rectified.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that your oil change was quick and hassle-free at Bud Clary Chevrolet. It's great our team could promptly address the check engine light issue for you as well. Thanks for sharing your experience!
They did a great job!
They did a great job! Everything I asked for was done. No one tried to sell me any extra stuff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair