Reviews
We only purchase our vehicles through Bud Clary and always enjoy phenomenal service. This experience was no different.
We only purchase our vehicles through Bud Clary and always enjoy phenomenal service. This experience was no different.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service center is understaffed. There should be multiple people working at that check in station. By the company being cheap and only having 1 qualified person working the first location that the customer enters once bringing their vehicle in for service is a failure on your part. Customers are not even given eye contact or a hand gesture of just give me a moment to be with you. Nothing. This has happens to me the last 2 times I’ve been there. 1 person being overworked and probably under paid. So no I would not recommend this place to anyone.
The service center is understaffed. There should be multiple people working at that check in station. By the company being cheap and only having 1 qualified person working the first location that the customer enters once bringing their vehicle in for service is a failure on your part. Customers are not even given eye contact or a hand gesture of just give me a moment to be with you. Nothing. This has happens to me the last 2 times I’ve been there. 1 person being overworked and probably under paid. So no I would not recommend this place to anyone.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
They were very prompt with getting my car fixed and back to me. They did a good job on repairs just need to bring it back for an alignment
They were very prompt with getting my car fixed and back to me. They did a good job on repairs just need to bring it back for an alignment
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have had good service at this dealership for my 2020 Equinox Easy to make appointment and they finish when they say they will
I have had good service at this dealership for my 2020 Equinox Easy to make appointment and they finish when they say they will
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We agreed on a fair price, the sales team was on point. A quality product was provided.
We agreed on a fair price, the sales team was on point. A quality product was provided.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Delivered out Cargo Van to my home! Super easy and will use them for the next one!
Delivered out Cargo Van to my home! Super easy and will use them for the next one!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable, friendly and efficient. They were awesome to work with, seemed very concerned with my time and getting things right!
Knowledgeable, friendly and efficient. They were awesome to work with, seemed very concerned with my time and getting things right!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Was told that it would be 2-3 hr wait for a service appointment. Service advisor bumped me up a head of someone due to them going home.
Was told that it would be 2-3 hr wait for a service appointment. Service advisor bumped me up a head of someone due to them going home.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
First of all, your phone system is horrible! I requested a shuttle, little did I realize that it would take 4 hours to get my car back, it was in for a routine oil change! I requested a phone call when my car was finished… no call, I finally had to call and was told, the paper work was on the desk! Thankfully I didn’t have other plans to go anywhere that day. But this really is unacceptable customer service, seems things are declining at Bud Clary Chevrolet Lonview!
First of all, your phone system is horrible! I requested a shuttle, little did I realize that it would take 4 hours to get my car back, it was in for a routine oil change! I requested a phone call when my car was finished… no call, I finally had to call and was told, the paper work was on the desk! Thankfully I didn’t have other plans to go anywhere that day. But this really is unacceptable customer service, seems things are declining at Bud Clary Chevrolet Lonview!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience, smooth and easy. Hung and Troy did an amazing job getting me set up from start to finish.
Great experience, smooth and easy. Hung and Troy did an amazing job getting me set up from start to finish.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car