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Dick Hannah Toyota

(1,670 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2019 consumer dealer award
View 9 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Can’t say enough about my experience with Dick Hannah

Can’t say enough about my experience with Dick Hannah Toyota. Our salesman Andy was absolutely amazing such a experience

Can’t say enough about my experience with Dick Hannah

Can’t say enough about my experience with Dick Hannah Toyota. Our salesman Andy was absolutely amazing such a experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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Andy in new vehicle sales was amazing!

Andy in new vehicle sales was amazing! Was able to find the perfect Tacoma. Made the entire process super easy and fast

Andy in new vehicle sales was amazing!

Andy in new vehicle sales was amazing! Was able to find the perfect Tacoma. Made the entire process super easy and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Toyota! We are always more than happy to assist you if anything else comes up. Take care!

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I was looking for a specific Tacoma where my state's

I was looking for a specific Tacoma where my state's dealership hardly get allocation for. I found one from Dick Hannah Toyota so I emailed them right away. They were prompt to response. I talked with Zach on the first day but Vance took over afterward. We did pretty much all of the negotiation via emails/texts and were able to agree upon a price and date to pick up the vehicle. I flew to WA and was in and out of the dealership in about 1 hour. The whole process was quite painless and straight forward. If I ever need another vehicle and couldn't get it from my state, I'd definitely consider coming to Dick Hannah!

I was looking for a specific Tacoma where my state's

I was looking for a specific Tacoma where my state's dealership hardly get allocation for. I found one from Dick Hannah Toyota so I emailed them right away. They were prompt to response. I talked with Zach on the first day but Vance took over afterward. We did pretty much all of the negotiation via emails/texts and were able to agree upon a price and date to pick up the vehicle. I flew to WA and was in and out of the dealership in about 1 hour. The whole process was quite painless and straight forward. If I ever need another vehicle and couldn't get it from my state, I'd definitely consider coming to Dick Hannah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Dick Hannah Toyota

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Matthew Thrasher was great to work with and very helpful

Matthew Thrasher was great to work with and very helpful in the purchase of our new RAV4 XLE PREMIUM. It was an easy process. The finance guy (Tyler I think) was also a great experience.

Matthew Thrasher was great to work with and very helpful

Matthew Thrasher was great to work with and very helpful in the purchase of our new RAV4 XLE PREMIUM. It was an easy process. The finance guy (Tyler I think) was also a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Toyota! If you have any further questions, please give us a call. We're always happy to help!

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Seamless sales.

Seamless sales. Andy took great care to hold car for us. Walked us thru car features and synced our phones to car for us. Well worth the long drive to Kelso from Portland. Thanks Andy!

Seamless sales.

Seamless sales. Andy took great care to hold car for us. Walked us thru car features and synced our phones to car for us. Well worth the long drive to Kelso from Portland. Thanks Andy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Vance was great.

Vance was great. He provided transparent pricing, prompt communication. Extreme professionalism. He helped find the packages we were looking for.

Vance was great.

Vance was great. He provided transparent pricing, prompt communication. Extreme professionalism. He helped find the packages we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The ultimate package.

The ultimate package. Genuine customer service, honest, knowledgeable and spent the time to find out exactly what I wanted in my next new vehicle and I drove away in just that. Truly appreciative of such a seamless experience

The ultimate package.

The ultimate package. Genuine customer service, honest, knowledgeable and spent the time to find out exactly what I wanted in my next new vehicle and I drove away in just that. Truly appreciative of such a seamless experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing!!

Nothing but a great time and experience with this dealership! Tyler made the buying process very quick and listened to everything we had to say and had zero push back from him! Highly recommend Dick Hannah Toyota and Tyler as your salesman!

Amazing!!

Nothing but a great time and experience with this dealership! Tyler made the buying process very quick and listened to everything we had to say and had zero push back from him! Highly recommend Dick Hannah Toyota and Tyler as your salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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I had the pleasure of working with Vance.

I had the pleasure of working with Vance. I really appreciated hi knowledge and patience... Thank you!

I had the pleasure of working with Vance.

I had the pleasure of working with Vance. I really appreciated hi knowledge and patience... Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Vance was great when speaking with him.

Vance was great when speaking with him. Very knowledgeable. Would work with him again in the future.

Vance was great when speaking with him.

Vance was great when speaking with him. Very knowledgeable. Would work with him again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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