Reviews
Outstanding dealership, nice and clean everyone very
Outstanding dealership, nice and clean everyone very professional especially my sales person I give them 110%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're so happy to hear that you had an outstanding experience with us. We take great pride in maintaining a clean and professional environment, and we're glad your salesperson made such a positive impression. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
The service dept always takes care of their customers and
The service dept always takes care of their customers and makes sure customer is satisfied
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that our service department consistently takes care of you and ensures your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park
Although you were backed up a bit Kerrie was very
Although you were backed up a bit Kerrie was very attentive and it didn't take as long.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your understanding! We're glad to hear that Kerrie was attentive and made your experience smoother, despite the delay. We appreciate your patience and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park
Customer service ranks among best.
Customer service ranks among best. Will continue to bring vehicle for scheduled maintenance. No further comments
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're so glad to hear that you had an excellent experience with our customer service. We look forward to continuing to assist you with your vehicle's scheduled maintenance! Best Wishes, INFINITI Of Orland Park
The service at the dealership was exceptional.
The service at the dealership was exceptional. Each person I encountered at Zeigler provided me with great services and a thorough explanation. I gave a concern with the coupons issued from m Infiniti. The coupons never align my service. If the system track all details please work to ensure the coupons do not expire before the oil change is due.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you received exceptional service and thorough explanations from our team at Zeigler. We also appreciate your feedback regarding the Infiniti coupons. We'll certainly take your concern into consideration and work to improve the process so that coupons align with your service needs. We value your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
Great customer service!
Great customer service! I also liked the video, provided by the technician, which explained the issues with my vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so glad to hear that you had a great experience and found the technician's video helpful in explaining the issues with your vehicle. We strive to make the process as transparent as possible, and we appreciate you sharing your positive experience! Best Wishes, INFINITI Of Orland Park
This dealership was very professional.
This dealership was very professional. My salesman Sam was the best. No pressure at all would definitely go back. 5 stars.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're thrilled to hear that Sam provided you with excellent, no-pressure service. We appreciate your kind words and look forward to welcoming you back in the future. Thanks for the 5 stars! Best Wishes, INFINITI Of Orland Park
The dealership is okay.
The dealership is okay. I just wish they would care enough to call you back if you raise a concern.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're sorry to hear that you haven't received the follow-up you expected. We take customer concerns seriously, and we’ll work on improving our communication. Please feel free to reach out directly if you'd like to discuss your experience further. Best Wishes, INFINITI Of Orland Park
Had very good experience at this delership.
Had very good experience at this delership. They are very straight forward and no numbers game. I am very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're so glad to hear that you had a straightforward and transparent experience with us. Your satisfaction is our top priority, and we're happy to know you're pleased. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park
Service was so great we went and purchased a qx60 2024
Service was so great we went and purchased a qx60 2024 the same day thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing feedback! We're thrilled to hear that you had such a great service experience that it led to purchasing a 2024 QX60 the same day! We truly appreciate your trust and are excited for you to enjoy your new vehicle. We look forward to assisting you again! Best Wishes, INFINITI Of Orland Park