Reviews
The sales woman Natalia was very very helpful and the
The sales woman Natalia was very very helpful and the general manager who helped out also was very good they did everything they could to make the sale and make it fair
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Scott, Thank you for taking the time to share your experience. We appreciate your terrific feedback regarding Natalia, our General Manager, and team. We value your business and look forward to seeing you again. Kind regards, INFINITI of Orland Park
Excellent place.
Excellent place. Natalia Haq helped us and we sealed the deal. She was amazing! Very helpful! I would recommend her to any customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Great Experience!!! My Service Department Representative, Mike Cescato, was professional, knowledgeable, and he kept me informed of the status of my vehicle. Every staff member that I encountered was friendly and courteous. I will continue to service my vehicle at this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi AMJOINER, Thank you so much for your glowing review and kind words about Mike and our team. We're happy to hear you had a great experience. We value your feedback and business and look forward to seeing you again! Kind regards, INFINITI of Orland Park
It was great easy experience.
It was great easy experience. They knew what I wanted and answered every question I had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ruff, Thank you so much for your wonderful review! We're glad we provided a great experience and appreciate you! Kind regards, INFINITI of Orland Park
I had a positive experience so far.
I had a positive experience so far. I’m still waiting for a part to be ordered or delivered to them so they can fix it but so far they have been very good. I have had negative experiences here in the past but it seems they have gotten better the last few years especially in the service dept.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi GKOVAR76, thank you so much for sharing your positive experience. We strive on excellent customer service and appreciate your business. Please reach out to us directly and let us know if you need anything 708-403-4700. Kind Regards, INFINITI of Orland park
It seems that the service department overbooks.
It seems that the service department overbooks. It took over 3 hours to just get an oil change & a car wash. I had an appointment & arrived 15 mins early. I set so long I. Had to inquires when my car would be ready.! That didn’t make me very happy.🫤
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi CATHY.DORSEY, we apologize for any inconvenience and excessive wait time during your recent Service visit. We strive to provide excellent, timely service and will share your feedback for improvement. Should you like to discuss further, please contact our Service Manager, Austin Polcyn at 708-942-7560 or austinpolcyn@zeigler.com Kind Regards, INFINITI of Orland Park
Same great service as always.
Same great service as always. Really appreciate the staff and their patience. Thank you! until next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi LGRAIBER, thank you so much for the glowing review and we really appreciate you! We look forward to seeing you again! Kind Regards, INFINITI of Orland Park
Very efficient and I was treated fairly.
Very efficient and I was treated fairly. I will definitely go back of i need anything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi HBILLUPS, thank you so much for sharing your positive experience and we hope to see you again soon! Kind Regards, INFINITI of Orland Park
Christine Griswold is about handling business and a woman
Christine Griswold is about handling business and a woman of her word and I BEYOND appreciate that! She a very STRONG reason as to why I still come there. The young lady that checked me out was very patient and pleasant as well.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi EJSLATO, thank you for your kind words about Christine and our staff and for taking the time to share. We appreciate your business and look forward to seeing you again! Kind Regards, INFINITI of Orland Park
The dealership is customer focused, friendly and
The dealership is customer focused, friendly and professional. The environment is clean and comfortable for waiting and servicing people. The beverage center is a huge plus! Thank You for your consistency.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi VARYNURSE, thank you so much for your kind words. Your feedback is much appreciated and it's great to hear you enjoyed the beverage center and were comfortable while you waited. We strive to provide excellent customer service and it's refreshing to hear we provided that for you. We appreciate you and look forward to seeing you again! Kind Regards, INFINITI of Orland Park