Reviews
It was a great experience, everyone was so nice and
It was a great experience, everyone was so nice and helpful. I definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear you had a great experience and that our team was able to assist you. We truly appreciate your recommendation and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park
Amazing composure from Mike.
Amazing composure from Mike. My first service and Mike took the time to put me through it. Thank you for explaining in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that Mike provided such great service and took the time to explain everything in detail. We appreciate your trust and look forward to assisting you with future services! Best Wishes, INFINITI Of Orland Park
Fair service.
Fair service. They only fix or service what is needed and do it quickly. Getting in for an appointment is easy and fast.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear you had a positive experience with our quick and efficient service. We always strive to provide fair and timely service for our customers. We look forward to seeing you again! Best Wishes, INFINITI Of Orland Park
I will not take my car for service anywhere else.
I will not take my car for service anywhere else. I have always had great service, and the service writer Mike Cescato is always very friendly and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words! We're thrilled to hear that you've had consistently great service, and we’ll be sure to pass along your praise to Mike Cescato. We look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park
Had a great experience with the manager and sales
Had a great experience with the manager and sales personnel (Sam). Will definitely return for my next car
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're delighted to hear about your great experience with our manager and Sam. We look forward to assisting you with your next car! Best Wishes, INFINITI Of Orland Park
It was my first time at Infiniti of Orland Park and my
It was my first time at Infiniti of Orland Park and my experience was wonderful!! Friendly, professional, wonderful service from start to finish!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with us! 🌟 We're thrilled to hear your first visit went so well. We look forward to welcoming you back for future service! Best Wishes, INFINITI Of Orland Park
Great experience and Kerri was very helpful and
Great experience and Kerri was very helpful and attentive. I had to make the hard decision to leave the my Infiniti dealer where I have been for over 10 years, due to poor service (recently). Although the dealership is not convenient to my home, the service is worth taking the trip. You have a new customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad that Kerri was able to provide you with the attentive service you deserve. We understand that making a change after 10 years is a big decision, and we're honored that you chose us. Your feedback means a lot, and we look forward to being your go-to dealership moving forward! Best Wishes, INFINITI Of Orland Park
Great service.
Great service. Great communication. Loved the costumer service! Will be back soon! They were very honest and fair.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're thrilled to hear that you enjoyed the great service, communication, and customer care. Honesty and fairness are very important to us, and we're glad that was reflected in your experience. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park
From the greeting, all the way through waiting, the
From the greeting, all the way through waiting, the experience was excellent. There even was an issue with an email coupon that was easily resolved. I will continue to utilize this service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad to hear that everything from the greeting to the resolution of the email coupon issue went smoothly. It's great to know that you had an excellent experience, and we truly appreciate your continued trust in our service department. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park
The service at your infinity dealer was the best service.
The service at your infinity dealer was the best service.I've ever had thanks to Mike and all the whole team.That's there I appreciate you guys
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that Mike and the entire team provided you with the best service you've ever had. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future! Best Wishes, INFINITI Of Orland Park