Reviews
Employees always pleasant.
Employees always pleasant. Free coffee and hot chocolate. Clean and professional environment. No complaints here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're thrilled to hear that you enjoyed the clean, professional environment and the complimentary coffee and hot chocolate. Our team strives to create a pleasant atmosphere, and we're glad it made a positive impression. We look forward to serving you again! Best Wishes, Nissan Of Orland Park
Facility and personnel are wonderful but wondering why it
Facility and personnel are wonderful but wondering why it takes 90 minutes to complete an oil change when other business are 15-30 minutes.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that you had a positive experience with our facility and personnel. We apologize for the longer wait time for your oil change. While we strive to provide the best service, occasionally delays can happen due to the volume of service requests or other factors. We will certainly review this process to ensure a more efficient turnaround in the future. Your feedback is valuable, and we appreciate your patience. We look forward to serving you again soon. Best regards, INFINITI Of Orland Park
They had nice customer service and was quick and
They had nice customer service and was quick and efficient and kept me informed of everything that was going on. Mike was really nice, welcoming and informative for my first visit to Zeigler Infiniti of Orland Park!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're so glad to hear that Mike provided a welcoming and informative experience for your first visit. Our team works hard to keep customers informed and ensure everything runs smoothly. We look forward to serving you again in the future! Best Regards, INFINITI Of Orland Park
Very helpful and informative and constantly asking do I
Very helpful and informative and constantly asking do I need to a to take care of other business
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad to hear that our team was helpful and attentive to your needs. We always strive to go the extra mile and ensure our customers are well taken care of. If there's anything else we can assist you with, don't hesitate to reach out! Best Wishes, INFINITI Of Orland Park
Very helpful.
Very helpful. Helped me apply discounts and where up front about work being done and why it needed to be.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're so glad to hear that you had a positive experience with our team. We always aim to be transparent about the work being done and to help our customers save whenever possible. We appreciate your trust and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park
Michael provided excellent customer service from the time
Michael provided excellent customer service from the time of my arrival to Infinity of Orland. He was very thorough, knowledgeable and kept me in the loop with the entire service. He explained my entire process in a way I could understand and provided extreme details.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're thrilled to hear that Michael provided excellent service and made sure you were well-informed throughout the process. We strive to provide clear and thorough communication for all our customers. If you ever need anything else, please don't hesitate to reach out! Best Wishes, Nissan Of Orland Park
Perfect experience.
Perfect experience. From the sales staff, managers and service technicians. Could not ask for a simpler buying process!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you had a perfect experience with our sales staff, managers, and service technicians. We always strive to make the buying process as simple and seamless as possible for our customers. If you need anything else, we're here to help! Best Wishes, INFINITI Of Orland Park
Latoya was so friendly and understanding.
Latoya was so friendly and understanding. Kudos to Infiniti Orland for hiring such a wonderful employee!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad to hear that Latoya provided you with friendly and understanding service. We’re lucky to have her on our team, and we truly appreciate your recognition. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park
Kerrie is very kind, and even with managing several
Kerrie is very kind, and even with managing several different clients, she informed me that I would have a wait and even scheduled a ride to a local restaurant so I could grab a bite to eat (which was a good idea, since I had to wait over 5 hours). I promptly received the quote for additional services as promised.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We're so glad to hear that Kerrie was able to assist you and make your wait more comfortable. We truly appreciate your patience during the extended wait time and are pleased that she was able to arrange a ride for you. If there's anything else we can do to improve your experience or if you have any further questions about the services provided, please feel free to let us know. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park
Our experience has always been very good and
Our experience has always been very good and professional. If I were in the market for another vehicle, I would definitely purchase again from this dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that your experience with us has been consistently positive and professional. It means a lot to know that you would consider us for your next vehicle purchase. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park