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AutoNation Toyota Spokane Valley

(1,822 reviews)
Visit AutoNation Toyota Spokane Valley
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (844) 327-6356 (844) 327-6356
Used (877) 792-0909 (877) 792-0909

Reviews

(1,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Spokane Valley from DealerRater.

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They were responsive and welcoming, very professional,

They were responsive and welcoming, very professional, had a great inventory with a clean facility . Great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Daniel did and amazing job helping me with parts at

Daniel did and amazing job helping me with parts at automation Toyota in the valley

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. Feel free to stop by if you ever need any more help.

I had a really good experience,Daniel in parts helped me

I had a really good experience,Daniel in parts helped me get the part I needed at a good price will come again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Leonid, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

Max was great he new just about everything about the car.

Max was great he new just about everything about the car. The finance guy Kris was very nice and helpful too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Easy friendly nice kind liked the test dive an liked the

Easy friendly nice kind liked the test dive an liked the Tacoma I drove also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

I enjoyed my shopping and the information that was

I enjoyed my shopping and the information that was provided for purchase route I decided to take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

2023kia

The salesman Max was great. No pressure to buy. We were not easy customers because we didn't know what brand or even how many rows of seats we wanted. He showed us lots of cars. Explained pros and cons, spent tons of time with us. He and was the reason we found perfect model on our first day shopping. The only reason I didn't give 5 stars in buying process was: 1. It took WAY to long for the banker to finish loan paperwork. 2. Banker guy was WAY to pushy on the extra warranty stuff. Once I decided I didn't want it, and he kept pushing it made me mad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rob, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Very clean low pressure and lots of used cars to show

Very clean low pressure and lots of used cars to show you. This is the second time I've used them.Both times was a good experience. I will go there again. The salesman Max was great. No pressure to buy. We were not easy customers because we didn't know what brand or even how many rows of seats we wanted. He showed us lots of cars. Explained pros and cons, spent tons of time with us. He and was the reason we found perfect model on our first day shopping. The only reason I didn't give 5 stars in buying process was: 1. It took WAY to long for the banker to finish loan paperwork. 2. Banker guy was WAY to pushy on the extra warranty stuff. Once I decided I didn't want it, and he kept pushing it made me mad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

Great day in Spokane!

Our representative was the best! Eric was very personable and very attentive to our needs. I didn?t feel pressured during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laura, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

The sales staff were friendly and it was easy to set up a

The sales staff were friendly and it was easy to set up a test drive. We test drove on a Saturday and bought the next day. Easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!