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AutoNation Toyota Spokane Valley

(1,826 reviews)
Visit AutoNation Toyota Spokane Valley
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (844) 327-6356 (844) 327-6356
Used (877) 792-0909 (877) 792-0909

Reviews

(1,826 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Spokane Valley from DealerRater.

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Appleway Toyota review

I appreciate very much the thorough safety inspection performed on my vehicle. I compliment Appleway Toyota on the high quality of their repair service staff and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Happy Customer

The 2 reps I worked with were very professional Jeff went above and beyond sending pictures etc. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Greg, we're happy you found our staff to be so supp Don't hesitate to call us if you ever need anything. Be safe on the road! ortive during your experience here at AutoNation Toyota Spokane Valley.

Great service .

Great service . Prompt, professional, and honest . My service rep was Mike Royce and he was very clear in his explanations and attentive to my request to address maintenance needs in separate visits . He helped me to prioritize and make a plan great service !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Excellent Service

I had a great experience, everyone was professional, knowledgeable and got the work done right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Nicolle! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Automation Toyota Spokane Valley Toyota

Excellent service. Excellent personnel working at Toyota. The keep me posted on what needs to be done with each service call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Clifford, we are so happy to read such a great review about AutoNation Toyota Spokane Valley! If you ever need help, just give us a call. Happy motoring!

The customer service is always excellent.

The customer service is always excellent. I would recommend my friends and family. This is my second vehicle I have purchased here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

We are totally pleased with the service we are receiving

We are totally pleased with the service we are receiving on our RAV4. We have had no problems.......our service appointments have gone smoothly with excellent communication while they have had our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Judy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jamie Burns was my service manager for my first time at

Jamie Burns was my service manager for my first time at Auto Nation Service Center. She was great to work with. She explained everything about my repair and the outcome was better than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Excellent service!

Excellent service!!! John and Conner were so helpful! Wonderful experience! I highly recommend Auto Nation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

Great experience for me and my car

David Murkle helped service my car, and he was super nice and caring. He?s easy to talk to and explains plans/car troubles with ease. I?m very glad I met him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Savanna, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!