Paragon Acura

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4.7
(2,788 reviews)
Visit Paragon Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Service Sales
Monday 7:00am–8:00pm 9:00am–9:00pm
Tuesday 7:00am–8:00pm 9:00am–9:00pm
Wednesday 7:00am–8:00pm 9:00am–9:00pm
Thursday 7:00am–8:00pm 9:00am–9:00pm
Friday 7:00am–8:00pm 9:00am–7:00pm
Saturday 8:00am–5:00pm 10:00am–7:00pm
Sunday 9:00am–4:00pm 11:00am–5:00pm
New (866) 579-3549 (866) 579-3549
Used (866) 596-1375 (866) 596-1375
Service (347) 537-4609 (347) 537-4609

Inventory

See all 218 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2016.
At Paragon Acura we take pride in bringing you hot innovation and feature comforts with a dynamic selection of new Acura models and like-new used cars. While they won't all fit your individual sense of style (and that's a good thing) each is perfect for taking to the streets of the New York Metro-Area. Furthermore they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality. Come visit the dealership and enjoy a hassle-free sales experience!
Luxury. Quality. Confidence. Home of the Hassle-free sale!

Service center

Phone number (347) 537-4609

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–4:00pm

Meet our employees

View all 14 employees View less employees

Reviews

4.7
(2,788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paragon Acura from DealerRater.

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5.0

Thomas is very efficient and thorough with service.

Thomas is very efficient and thorough with service. He seems to want to help give you the best deals. He is friendly and in this type of business you need to be a people’s person

Dealer response

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Thomas's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

5.0

Thomas helped us get the car we wanted for the best price

Thomas helped us get the car we wanted for the best price and was always available for anything we needed in the process.

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

5.0

easy and very helpful experience.

easy and very helpful experience. answered all my questions and got me everything i wanted.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

5.0

Thomas is best person to deal with, I have been dealing

Thomas is best person to deal with, I have been dealing with him for the last 5 years so far 5 star service all the way.

Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

1.0

Went there yesterday 10/30 around 11:30am.

Went there yesterday 10/30 around 11:30am. Wilson did not want to give me numbers on a lease unless I signed a paper he created that said, “I agree to do business if the numbers are right” I bought 20 cars in my life never seen such a low class thing to do. Wilson do better pal. Ended up buying a car the same day from Acura in Roslyn. Much better 10/10

Dealer response

On behalf of Paragon Acura, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

5.0

Thomas NG and Justin Hili were friendly and helpful.

Thomas NG and Justin Hili were friendly and helpful. Love my new car! I highly recommend Paragon Acura and Paragon Honda.

Dealer response

Thank you for leaving us this great review, Jessica! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

5.0

Once again Justin Hili and Thomas Ng provided me with

Once again Justin Hili and Thomas Ng provided me with excellent customer service. Getting into my new lease was seamless and door to door.

Dealer response

Thank you for taking the time to write us a great review, Linda! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

1.0

Beware They always try to cheat you, they do not r

Beware They always try to cheat you, they do not respect the contracts, they treat the sale as a deception Beware They always try to cheat you, they do not respect the contracts, they treat the sale as a deception

Dealer response

Our team has acknowledged this review.

1.0

Beware They always try to cheat you, they do not respect

Beware They always try to cheat you, they do not respect the contracts, they treat the sale as a deception

Dealer response

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Shun Rodriguez srodriguez@paragonacura.com

5.0

Thomas was awesome & excellent in providing the customer

Thomas was awesome & excellent in providing the customer satisfaction & highly recommended him to other customers.

Dealer response

Thanks for your outstanding review! I'm very happy to hear that Thomas was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

See all 2,788 reviews