Reviews
Hannan Zafar was extremely professional.
Hannan Zafar was extremely professional. I would highly recommend working with him—he knows his products well, and the entire transaction was smooth and seamless.
Hannan Zafar was extremely professional.
Hannan Zafar was extremely professional. I would highly recommend working with him—he knows his products well, and the entire transaction was smooth and seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Sadiya! I am happy to know you had such a positive experience with Hannan at Paragon Acura. His professionalism and product knowledge truly make a difference. We appreciate your recommendation and look forward to assisting you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Reached out to dealer on this platform and it took 5 days
Reached out to dealer on this platform and it took 5 days to get a video of the exterior and interior of the vehicle and a pic of the odometer, during this time this vehicle was sold out from under me. I found the salesperson Alexis to be incompetent and after this experience wouldn't put the time in again with this dealer. I'm a loyal Acura customer, I've been driving them since 2001 and this is the worst customer experience I've ever had. I'd avoid this dealership.
Reached out to dealer on this platform and it took 5 days
Reached out to dealer on this platform and it took 5 days to get a video of the exterior and interior of the vehicle and a pic of the odometer, during this time this vehicle was sold out from under me. I found the salesperson Alexis to be incompetent and after this experience wouldn't put the time in again with this dealer. I'm a loyal Acura customer, I've been driving them since 2001 and this is the worst customer experience I've ever had. I'd avoid this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Kim. I understand your frustration regarding the delay in receiving information about the vehicle, and appreciate your feedback. At Paragon Acura, we strive to provide excellent service and value your loyalty as a long-time Acura customer. I encourage you to reach out to me directly so I can address your concerns and work towards a better experience. Thank you again for your input. Ana Quintero Client Relations Manager 718-540-7151 aquintero@paragonhonda.com
She was very nice clear knows her inf, helped
She was very nice clear knows her inf, helped tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura
She was very nice clear knows her inf, helped
She was very nice clear knows her inf, helped tremendously into making my decision I greatly appreciate her time and efforts in making sure i got what i wanted. She’s an amazing axes to Acura
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I truly appreciate your kind words about our team member. It's fantastic to hear that she was able to assist you in finding exactly what you wanted. At Paragon Acura, we strive to provide excellent service, and your feedback is a great motivation for us. We look forward to welcoming you back for any future needs! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
From the moment I’d called to service my old car to
From the moment I’d called to service my old car to sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was presentable and responded to all my questions with great information. Thank you!
From the moment I’d called to service my old car to
From the moment I’d called to service my old car to sitting down with Sadiya to discuss new possible car option, the treatment I’d received at this dealership was overwhelmingly great. Sadiya was presentable and responded to all my questions with great information. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Jeny! I am thrilled to hear that you had such a great experience at Paragon Acura, from your initial call to your discussions with Sadiya. We take pride in providing excellent service and we're glad that Sadiya was able to assist you with your questions. We look forward to welcoming you back for your next visit! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
I appreciated the fact that they acknowledged my loyalty
I appreciated the fact that they acknowledged my loyalty and years doing business with Paragon.
I appreciated the fact that they acknowledged my loyalty
I appreciated the fact that they acknowledged my loyalty and years doing business with Paragon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review! We truly value your loyalty and the years you've spent with Paragon Acura. It means a lot to us. We look forward to continuing to serve you in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
I dealt with Paulie he was very helpful in helping me
I dealt with Paulie he was very helpful in helping me find what I wanted & what I was comfortable with. He was great all the way around the board. From beginning to end. I would recommend paragon & to ask for Paulie. He made sure I had a great experience & worked with me.
I dealt with Paulie he was very helpful in helping me
I dealt with Paulie he was very helpful in helping me find what I wanted & what I was comfortable with. He was great all the way around the board. From beginning to end. I would recommend paragon & to ask for Paulie. He made sure I had a great experience & worked with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review, Fatemah! We're glad to hear about your positive experience with Paulie at Paragon Acura. It’s wonderful that he was able to assist you in finding exactly what you wanted and make your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Peter and Hannah made me feel welcome and heard.
Peter and Hannah made me feel welcome and heard. They seemed to work hard to make it less work for me. They even brought the car to me.
Peter and Hannah made me feel welcome and heard.
Peter and Hannah made me feel welcome and heard. They seemed to work hard to make it less work for me. They even brought the car to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Lobato! We're thrilled to hear that Peter and Hannah made you feel welcome and supported during your experience at Paragon Acura. It's great to know that their efforts to deliver your car and simplify the process made a difference for you. We appreciate your feedback and look forward to assisting you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
As always paragon Acura doesn’t disappoint always
As always paragon Acura doesn’t disappoint always delivers when needed Peter and the staff are great and easy to deal with will definitely return for future purchases
As always paragon Acura doesn’t disappoint always
As always paragon Acura doesn’t disappoint always delivers when needed Peter and the staff are great and easy to deal with will definitely return for future purchases
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Chris! We’re so glad you had such a positive experience with Paragon Acura. It's great to know that Peter and our team made your visit enjoyable. We look forward to assisting you with your future purchases! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Very persistent and helpful.
Very persistent and helpful. Only complaint is everything took more time to close, but Sadia and the finance manager were very professional
Very persistent and helpful.
Very persistent and helpful. Only complaint is everything took more time to close, but Sadia and the finance manager were very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and feedback, Raja! We're glad to hear that Sadia and our finance manager provided you with professional service at Paragon Acura. We appreciate your patience during the closing process and will take your feedback into account to improve. We look forward to assisting you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
They where on point with all of mine needs and also they
They where on point with all of mine needs and also they came in clutch at the end of the deal
They where on point with all of mine needs and also they
They where on point with all of mine needs and also they came in clutch at the end of the deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that our team at Paragon Acura was able to meet all of your needs and come through for you during the end of your deal. We appreciate your support and hope to see you again soon! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com