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I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acuras greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. 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We strive for excellence and love building relationships. I\u001ave been at Paragon for 3 going on 4 years. Stop in-say hi, purchase a car or two with us. Our frictionless environment makes it simple and easy to purchase your next dream car. I love Acura\u001as as I\u001ave own a couple for many years now. We at Paragon Acura look forward to meeting people for all across the nation and we are here to serve you! See you soon!","emailTxt":"afaoud@paragonacura.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/8d0e1bd1be89.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":201784,"firstName":"Jose","lastName":"Perez","titleText":"Sales and Leasing Consultant","emailTxt":"Jperez@paragonacura.com","combinedEmpAvgRatingNbr":3.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/429dc76d9308.jpg","drDealerId":25763,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":201799,"personPtyId":41932190,"firstName":"Patrick","lastName":"Cabarcas","titleText":"Sales and Leasing Consultant","emailTxt":"pcabarcas@paragonacura.com","combinedEmpAvgRatingNbr":3.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/28993c7a68c9.jpg","drDealerId":25763,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":201778,"personPtyId":41993636,"firstName":"Joe","lastName":"Rosa","titleText":"Sales and Leasing Consultant","emailTxt":"jrosa@paragonacura.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/da34d73b1729.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"954547200","industryStartDtUtc":"954547200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":280821,"personPtyId":40178261,"firstName":"Justin","lastName":"Liu","titleText":"Sales & Leasing Consultant","shortBioText":"Justin has achieved the recognition of \"Gold Master\" from American Acura. 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Paragon Acura

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM

Paragon Acura Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

9:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since December 2016

At Paragon Acura, we take pride in bringing you hot innovation and feature comforts with a dynamic selection of new Acur

...

a models and like-new used cars. While they won't all fit your individual sense of style (and, that's a good thing), each is perfect for taking to the streets of the New York Metro-Area. Furthermore, they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality. Come visit the dealership and enjoy a hassle-free sales experience!

"Luxury. Quality. Confidence. Home of the Hassle-free sale!"

Service

Oil, Filter Change

$39.95

Tire Rotation

$69.95

Air Filter Replacement

$65

Electrical System Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
2290 lifetime reviews. Includes reviews of Paragon Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2019

    Mr. Ng helped me from the beginning to the end. He was very professional with the knowledges about the car and the process. He also was very patient with... all my questions and concerns. Good experience over all.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, plea...se don't hesitate to let us know. Take care!Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 573 reviews

  • 5.0 out of 5
    October 12, 2019

    Hassan assisted us from the time we arrived at Paragon office, even finding for a parking until we parked our old car then up to the time we got our used... 2018 RDX. He is very patient, hardworking and knows his stuff in details. I would definitely recommend him to anyone looking for quality used car. Thank you Hassan and thank you Paragon Acura.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.Sincerely,Justin Hili , Sales Ma...nager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Hassan Azhar

    Sales Consultant

    (4.9) 21 reviews

  • June 26, 2014

    Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't let us... leave without our dream car. We got a great price and got approved. So happy to have chosen Paragon Acura 100% satisfied, they work wonders :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jose, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensur...e that each of our customers is 100% satisfied with the Paragon Acura experience. We look forward to working with you again! I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

  • 5.0 out of 5
    October 11, 2019

    I had my 2020 Acura MDX, I have different car leasing experiences with different dealership, this time Murat nailed it and changed my experience of leasing... a car. He added a great positive customer feedback to Paragon Acura. Good luck!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com


    Worked with:
    Murat Deljanin

    General Sales Manager

    (5.0) 36 reviews

    Carlos Jaramillo

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    October 11, 2019

    I had my 2020 Acura MDX, I have different car leasing experiences with different dealership, this time Murat nailed it and changed my experience of leasing... a car. He added a great positive customer feedback to Paragon Acura. Good luck!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day.Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Murat Deljanin

    General Sales Manager

    (5.0) 36 reviews

  • 5.0 out of 5
    October 6, 2019

    Great experience at the dealership ,. Tom the salesperson was very professional and worked on getting my the best possible deal for my new car,. Thank... you Tom , I will definitely recommend him to family and friends..

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are!Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 573 reviews

  • 5.0 out of 5
    October 2, 2019

    He's a very nice person. I will refer this dealer to my other friends absolutely. Also, I got a good car due to his help. Thanks a lot.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, we are so glad we could take care of all of your needs at Paragon Acura. Thank you for giving this feedback; we will be sure to share it with t...he team!Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 573 reviews

  • 5.0 out of 5
    October 1, 2019

    Great dealership, friendly people, will definitely recommend Thomas to my friends and family. Everything was great, they were on point with everything.... Super happy with my vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anyt...hing in the future, please don't hesitate to let us know. Take care!Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 573 reviews

  • 5.0 out of 5
    October 1, 2019

    This is my second time working with Thomas and I can say for the second time I am happy once again. Quick, easy and professional. I asked him from the... getgo not to waste my time because buying/ leasing a vehicle can take hours and hours waiting around but he made sure everything was done before i came in. This was the first time i can say that ive literally been in and out of a dealership and satisfied.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as g...ood or better as the first! Please come back and see us again in the future with anything else you might need. Take care!Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 573 reviews

  • 5.0 out of 5
    September 28, 2019

    Thomas was very helpful finding the car I wanted, and he went above and beyond to make me and my wife happy. Paragon Acura will always have me as a customer.... Thank you Thomas.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Eric and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas was there ...to provide you with such exceptional service! Thank you again and congratulations on your new car.Sincerely,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 573 reviews

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