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I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acuras greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultant by treating my clients fairly and providing a custom experience tailored to their wants and needs.","emailTxt":"Alex.Matallana@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/e23070ac0924.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1451606400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":516753,"personPtyId":41934676,"firstName":"Francisco","lastName":"Collado","titleText":"Sales 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Cars for Sale   /   Dealers  /  Paragon Acura

Paragon Acura

4.8 out of 5 4.8
2080 reviews
5602 Northern Blvd Woodside, NY 11377
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM

Paragon Acura Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

9:00 AM - 4:00 PM

Dealer website
Dealer website
New (866) 579-3549
Used (866) 596-1375
Service (347) 537-4609

Inventory

NEW
$45,895 MSRP $46,895
2019 Acura RDX
  • Exterior Color: Apex Blue Pearl
  • Interior Color: Ebony
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$46,145 MSRP $46,895
2019 Acura RDX
  • Exterior Color: Black Pearl
  • Interior Color: Ebony
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$45,795 MSRP $45,795
2019 Acura TLX
  • Exterior Color: Platinum White
  • Interior Color: Red
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$45,795 MSRP $45,795
2019 Acura TLX
  • Exterior Color: Red
  • Interior Color: Ebony
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$42,645 MSRP $43,895
2019 Acura RDX
  • Exterior Color: Lunar Silver Metallic
  • Interior Color: Parchment
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$47,395 MSRP $48,395
2019 Acura RDX
  • Exterior Color: Lunar Silver Metallic
  • Interior Color: Graystone
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 460 reviews

Thomas Ng

Sales and Leasing Consultant
(5.0) 44 reviews

Alexander Matallana

Sales & Leasing Specialist
(5.0) 14 reviews

Francisco Collado

Sales Consultant
(5.0) 28 reviews

Murat Deljanin

General Sales Manager
(5.0) 10 reviews

Hassan Azhar

Sales Consultant
(4.9) 8 reviews

Fernando Manon

Finance Manager
(4.8) 12 reviews

James Roach

Delivery Coordinator
(4.8) 6 reviews

Justin Hili

General Sales Manager
(4.5) 47 reviews

Peter Pazmino

Sales Manager Used Cars
(4.0) 36 reviews

Jose Perez

Sales and Leasing Consultant

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since December 2016

At Paragon Acura, we take pride in bringing you hot innovation and feature comforts with a dynamic selection of new Acur

...

a models and like-new used cars. While they won't all fit your individual sense of style (and, that's a good thing), each is perfect for taking to the streets of the New York Metro-Area. Furthermore, they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality. Come visit the dealership and enjoy a hassle-free sales experience!

"Luxury. Quality. Confidence. Home of the Hassle-free sale!"

Photos & Videos

5
Photos |
Video

Service

Oil, Filter Change

$39.95

Tire Rotation

$69.95

Air Filter Replacement

$65

Electrical System Diagnosis

Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2080 lifetime reviews. Includes reviews of Paragon Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews experience service drive new knowledgeable patient alex helpful help process easy process great time service experience service friendly courteous polite man help service rep excellent experience
All Reviews experience service drive new knowledgeable patient alex helpful help process easy process great time service experience
All Reviews experience service drive new knowledgeable patient alex helpful help process easy process great time service experience service friendly courteous polite man help service rep excellent experience
  • 5.0 out of 5
    Excellent
    by Ironman2019?? from DealerRater.com
    December 12, 2018

    Very professional. Everything was explained during the purchase of new car. Wil recommend to family and friends. Second purchase from this dealership.great... job. Thumbs up

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 460 reviews
  • 4.0 out of 5
    Dealership review
    by Honda01 from DealerRater.com
    December 11, 2018

    I arranged to pickup my new car at the dealership! I ended up waiting for about three hours! My suggestion would be for staff / customer service to check... in on customers, and make sure we are well! The selection of beverages and snacks for customers not pleasing! I also felt a bit less important bc I had bought a Honda Civic, compared to those who were buying overpriced Acuras!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Francisco Collado

    Sales Consultant

    (5.0) 14 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Great service
    by Jose M from Bronx
    June 26, 2014

    Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't let us... leave without our dream car. We got a great price and got approved. So happy to have chosen Paragon Acura 100% satisfied, they work wonders :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jose, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensur...e that each of our customers is 100% satisfied with the Paragon Acura experience. We look forward to working with you again! I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

  • 5.0 out of 5
    My Great Car Dealer Paragon Acura
    by Jay.j from DealerRater.com
    December 10, 2018

    My Rating for this Dealer is based on my Long Time Relationship it???s been Great To Deal with Peter Pazmino and GM Murat Deljanin This gents Has Been... Great to me for a very long time That???s why I keep coming back to them They Go That extra mile for me I???m very Happy with the Very Professional And knowledgeable Help I get from Them That???s Why I???m always recommending My Friends to deal with Them...It???s Been Great 👍

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Murat Deljanin

    General Sales Manager

    (5.0) 28 reviews
    Peter Pazmino

    Sales Manager Used Cars

    (4.5) 47 reviews
    Karla Bayas

    Service Advisor

    NOT RATED
  • 5.0 out of 5
    Professional??? efficient, friendly
    by Acuafan from DealerRater.com
    December 5, 2018

    Thomas has all the paper work ready before I walked in. Also he lined up everything in a timely pace, signing lease agreement, contacting Geico insurance... for my new car, getting the service lady give me orientation for the new car and at last bringing the finance advisor to me to wrap up the deal. The whole process took only two hours! I was able to walk out of the dealer shop in my new car before 8 pm! I really appreciate Thomas's good work and the seamless team work performance. I highly recommend Thomas NG and the dealer shop I visited.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We¿¿¿re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and i...t makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!Sincerely, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com

    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 460 reviews
  • 5.0 out of 5
    Thomas Ng is exceptional!
    by Angelica from DealerRater.com
    December 5, 2018

    We absolutely love Paragon Acura and our representative Thomas Ng. He is absolutely amazing and delivers nothing less than exceptional customer service.... I can honestly say that it is because of Thomas that my fiancee and I decided to continue within the Paragon ACURA family and trade in for a 2019 Tlx A-spec :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Angelica, thank you so much for the wonderful review of your experience at Paragon Acura. Thomas is one of the best at his profession, and we feel you...r review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon.Sincerely, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com

    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 460 reviews
    James Roach

    Delivery Coordinator

    (4.8) 12 reviews
  • 5.0 out of 5
    Great
    by ThebestQCM from DealerRater.com
    December 4, 2018

    Alex was great and gave me a great deal I couldn't refuse. Will definitely be back and recommend to everyone I know. 10/10

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Paragon Acura and for your referrals and recommendation! It was a pleasure to assist you and p...lease let us know when we can do so again!Sincerely, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com

    Worked with:
    Alexander Matallana

    Sales & Leasing Specialist

    (5.0) 44 reviews
  • 5.0 out of 5
    Great service, product delivered as promised!
    by Benjamin215 from DealerRater.com
    December 3, 2018

    Our experience at Paragon was very pleasant. It was our 2nd car lease with this dealership. The sales team is professional, pleasant and most importantly... delivered what promised! Strongly recommending to those looking to buy or lease a new vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as g...ood or better as the first! Please come back and see us again in the future with anything else you might need. Take care!Sincerely, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com

    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 460 reviews
  • 5.0 out of 5
    Very nice experience
    by Kevin from DealerRater.com
    December 3, 2018

    Thomas is a very nice guy, his service is very professional. I would recommend him to my family and friends if they want an Acura.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Paragon Acura and for your referrals and recommendation! It was a pleasure to assist you and p...lease let us know when we can do so again!Sincerely, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com

    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 460 reviews
  • 5.0 out of 5
    Thomas was a pleasure to work with.
    by JPAL from DealerRater.com
    December 2, 2018

    Thomas Ng helped us lease a new Acura RDX ASPEC model. He was professional and candid in his approach. I would highly recommend utilizing his services.... -Joe and Ana

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Joe and Ana. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to sha...re your feedback with Thomas. Please let us know if we can ever help you in the future.Sincerely, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com

    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 460 reviews
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Paragon Acura

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