[{"id":201812,"personPtyId":40173063,"firstName":"Thomas","lastName":"Ng","titleText":"Sales and Leasing Consultant","shortBioText":"* Top 7th National Platinum Level Sales & Leasing Consultant, NSX Specialist\r\n* 1 Top Sales of the Month in 2014\r\n* 5 Top Sales of the Month in 2015\r\n* 3 Top Sales of the Month in 2016\r\n* 5 Top Sales of the Month in 2017\r\n* Sales of the Year 2015, 2016\r\n* Top 50 National Gold level sales 2014, 2015, \r\n* Top 10 National Platinum Level sales 2016\r\n* Top 7 National Platinum Level sales 2017","emailTxt":"tng@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":724,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/eaf52628833e.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1377993600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":201805,"personPtyId":40172799,"firstName":"Peter","lastName":"Pazmino","titleText":"Sales Manager Used Cars","emailTxt":"Ppazmino@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":107,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/fe04313a39bf.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1220227200","industryStartDtUtc":"1122854400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":481277,"personPtyId":40205484,"firstName":"James","lastName":"Roach","titleText":"Delivery Coordinator","shortBioText":"","emailTxt":"jroach@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/1967c3d75fb3.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1470052800","industryStartDtUtc":"1470052800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":626197,"firstName":"Henry","lastName":"Vicuna","titleText":"Sales Rep","emailTxt":"hvicuna@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/38c83d2a4fd1.jpg","drDealerId":25763,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":481278,"personPtyId":54345583,"firstName":"April","lastName":"Connor","titleText":"Business Development Manager","emailTxt":"aconnor@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/68c28eab0e7a.jpg","drDealerId":25763,"industryStartDtUtc":"1193875200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":633094,"firstName":"Jeorgio","lastName":"Llantino","titleText":"Sales Consultant","emailTxt":"jllantino@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/9d01dded0616.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":561693,"firstName":"Kelvin","lastName":"Miller","titleText":"Sales & Leasing consultant","shortBioText":"","emailTxt":"kmiller@paragonacura.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/93e397c7dce8.jpg","drDealerId":25763,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516753,"personPtyId":41934676,"firstName":"Francisco","lastName":"Collado","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Fcollado@paragonacura.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/baf4a296caf6.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1422802620","industryStartDtUtc":"1422802659","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516754,"personPtyId":41934694,"firstName":"Hassan","lastName":"Azhar","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Hazhar@paragonacura.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/25763/employees/8dd30f700a17.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1512171300","industryStartDtUtc":"1291246536","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":480516,"personPtyId":41973786,"firstName":"Alexander","lastName":"Matallana","titleText":"Sales & Leasing Specialist","shortBioText":"Hello my name is Alexander Matallana. 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Paragon Acura

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM

Paragon Acura Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

9:00 AM - 4:00 PM

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2016

At Paragon Acura, we take pride in bringing you hot innovation and feature comforts with a dynamic selection of new Acur

...

a models and like-new used cars. While they won't all fit your individual sense of style (and, that's a good thing), each is perfect for taking to the streets of the New York Metro-Area. Furthermore, they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality. Come visit the dealership and enjoy a hassle-free sales experience!

"Luxury. Quality. Confidence. Home of the Hassle-free sale!"

Service

Oil, Filter Change

$39.95

Tire Rotation

$69.95

Air Filter Replacement

$65

Electrical System Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
2540 lifetime reviews. Includes reviews of Paragon Acura from DealerRater.com

Read reviews that mention:

  • 1.0 out of 5
    January 21, 2021

    Buyers beware of Paragon Acura in Queens. They did not pay off my prior lease as promised! They got me into a new car and I now have two leases open.... They are quick to get you in a car, and actually great with service, but they have ruined my credit because of their delay. NEVER AGAIN WILL I DO BUSINESS WITH PARAGON!!! The have taken over two months to pay off the old lease and its still not paid off after being on the phone with them for over a month. It has tanked my credit by 70 points so far and I fear for what it will be by the time I get a lawyer to straighten it out. As of this review they have still not paid out my prior lease and I am now responsible for both cars. Both Anthony Munez and Justin Hill are sales managers and have scammed me by telling me they were clearing up the misunderstanding up. This is a full month after David my sales person said a check was in the mail for three weeks in a row. After one month back and forth- they have lied to me and have still not paid off the prior lease. My assumption is that they don't have the cash to pay off the lease and in the process- I got screwed. There has been one issue after another in efforts to get this straightened out- without even an apology!!! In addition, the owner- who i contacted, Brian Benstock- has been cc'd on the fiasco and he never tried to reach out to clean up his sales teams mess. Buyers beware. I will never get a car from this dealership again- if it survives. I would recommend you find another Acura dealership- the car is great!!!

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Hili

    General Sales Manager

    (4.1) 16 reviews

  • 5.0 out of 5
    January 20, 2021

    Thomas Ng was an excellent sales rep from Paragon Acura. This is my second lease from him. He is very kind & helpful as usual. I appreciate his honesty... and integrity and I will recommend him to my friends, family & everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care!Best, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

  • June 26, 2014

    Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't let us... leave without our dream car. We got a great price and got approved. So happy to have chosen Paragon Acura 100% satisfied, they work wonders :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jose, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensur...e that each of our customers is 100% satisfied with the Paragon Acura experience. We look forward to working with you again! I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

  • 5.0 out of 5
    January 17, 2021

    Thomas was excellent and as usual, always very helpful. We've leased 9 vehicles since 2008 and obviously we keep coming back because of how we're treated... every time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ev...er require automotive assistance in the future, you won¿¿¿t hesitate to reach out to us.Best regards, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

  • 5.0 out of 5
    January 12, 2021

    Thomas was very kind and understanding of what your looking for in a car.. He goes beyond to try to satisfy you. Courtesy &professionals when comes to... THOMAS NG ACURA

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know ...Thomas went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly!Thanks again, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

  • 5.0 out of 5
    January 10, 2021

    Excellent, and genuine customer service! A great experience during a very stressful time for me. I never felt rushed or pressured to make a decision!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by.Best,Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

    Hassan Azhar

    Sales Consultant

    (4.5) 34 reviews

  • 4.0 out of 5
    January 8, 2021

    After wising few Acura dealer shops we were not happy with price negotiation but at Paragon Acura Mr. Thomas Ng was professional and friendly to us and... explain price for RDX 2021 with all discounts in promotion.

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    Paragon Acura

    Alisa, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us..., so it is great to know that Thomas treated you with the respect you deserve. Congratulations on your 2021 Acura RDX! If there is anything else that we can do for you, please don¿¿¿t hesitate to reach out.All the best, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

  • 5.0 out of 5
    January 7, 2021

    Leased MDX from here. Overall the experience was reasonably stress-free. Enjoyed being able to complete the entire buying process over text messages. Thomas... was very attentive during the process and answered my questions with clarity.

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    Does recommend this dealer
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    Paragon Acura

    Peter, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with ...the overall experience. We look forward to working with you again!Regards, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

  • 5.0 out of 5
    December 30, 2020

    It gives me great pleasure to write a review for Thomas NG. He is an excellent Sales Rep. for Paragon Acura. Knowledgeable of the brand, he assisted myself... and wife on a Lease (2018) and Purchase of a pre-own 2018 MDX (12/20). I appreciate is honesty and integrity, for this reason I will recommend my friend and family to Paragon Acura. Also, loan coordinator Curline conducted her job in a professional manner. We salute both employee of the company.

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    Does recommend this dealer
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    Paragon Acura

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share ...your comments with our team and we look forward to seeing you at our dealership in the future.Best, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

  • 5.0 out of 5
    December 30, 2020

    Mr Thomas Ng & his team was very helpful in our needs and guidance. They were patient and careful understanding of our concerns of the purchases of a... used car. I highly recommend them to our friends. Thank you again

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope yo...u enjoy your vehicle for a long time to come. It was truly a pleasure working with you.Kind regards, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 724 reviews

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