[{"id":201812,"personPtyId":40173063,"firstName":"Thomas","lastName":"Ng","titleText":"Sales and Leasing Consultant","shortBioText":"* Top 7th National Platinum Level Sales & Leasing Consultant, NSX Specialist\r\n* 1 Top Sales of the Month in 2014\r\n* 5 Top Sales of the Month in 2015\r\n* 3 Top Sales of the Month in 2016\r\n* 5 Top Sales of the Month in 2017\r\n* Sales of the Year 2015, 2016\r\n* Top 50 National Gold level sales 2014, 2015, \r\n* Top 10 National Platinum Level sales 2016\r\n* Top 7 National Platinum Level sales 2017","emailTxt":"tng@paragonacura.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":425,"imageUrl":"https://cdn-user.dealerrater.com/images/eaf52628833e.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1377993600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":480516,"personPtyId":41973786,"firstName":"Alexander","lastName":"Matallana","titleText":"Sales & Leasing Specialist","shortBioText":"Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acuras greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. 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We strive for excellence and love building relationships. I\u001ave been at Paragon for 3 going on 4 years. Stop in-say hi, purchase a car or two with us. Our frictionless environment makes it simple and easy to purchase your next dream car. I love Acura\u001as as I\u001ave own a couple for many years now. We at Paragon Acura look forward to meeting people for all across the nation and we are here to serve you! See you soon!","emailTxt":"afaoud@paragonacura.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/8d0e1bd1be89.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":516753,"personPtyId":41934676,"firstName":"Francisco","lastName":"Collado","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Fcollado@paragonacura.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/baf4a296caf6.jpg","drDealerId":25763,"dealerEmpStartDtUtc":"1422802620","industryStartDtUtc":"1422802659","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":480530,"personPtyId":40213393,"firstName":"Jamal","lastName":"Vargas","titleText":"Sales Consultant","shortBioText":"Hey hows it going guys! My name is Jamal Vargas originally from Queens NY. In 2016 made Gold Sales Member and also in 2017 i made Silver Member! Graduated from Odessa College in West Texas and pursued my continuing education degree at University of Texas. My favorite sport is baseball and the home team of the New York Mets. 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This certification is based on attaining high customer satisfaction and sales volume. Justin is one of eighty Acura Gold Master Sales Associates in the United States. 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Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM

Paragon Acura Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

9:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since December 2016

At Paragon Acura, we take pride in bringing you hot innovation and feature comforts with a dynamic selection of new Acur

...

a models and like-new used cars. While they won't all fit your individual sense of style (and, that's a good thing), each is perfect for taking to the streets of the New York Metro-Area. Furthermore, they're complemented by a suite of products and services designed to make the dream of ownership a long-lasting reality. Come visit the dealership and enjoy a hassle-free sales experience!

"Luxury. Quality. Confidence. Home of the Hassle-free sale!"

Service

Oil, Filter Change

$39.95

Tire Rotation

$69.95

Air Filter Replacement

$65

Electrical System Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2017 lifetime reviews. Includes reviews of Paragon Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2018

    Thomas explained everything in details and he was the most patient person I have seen in my life! The service was quick and efficient. I left very happily... with my new ride!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Thomas and the rest of th...e staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • 4.4 out of 5
    October 10, 2018

    The dealer are super nice and very professional. He knows the car so well. However, if he could tell me the difference price between lease and finance... the cars, that would be great. Because now I am kind of interested buying this car. So I recognize I will pay too much extra money for it.

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    3.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Paragon Acura! If there is a...nything else we can do for you, please feel free to give us a call. All the best, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • June 26, 2014

    Paragon Acura is a great dealer located at 48-01 northern blv. We were not going to get approved because we had no credit, Zeeshan Majid didn't let us... leave without our dream car. We got a great price and got approved. So happy to have chosen Paragon Acura 100% satisfied, they work wonders :)

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jose, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensur...e that each of our customers is 100% satisfied with the Paragon Acura experience. We look forward to working with you again! I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900

  • 5.0 out of 5
    October 9, 2018

    I was perfectly assisted from the beginning to the end. I was also explained with details in order for me to choose what was best for me. I'm so happy... with the car I choose and the color. I would recommend this dealership to all my friends. I want to say thank you for helping me get the car of my dreams. 😊

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    We¿¿¿re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and i...t makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Regards, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • 5.0 out of 5
    October 6, 2018

    This is my third vehicle with Paragon Acura, and I have to say the staff is very corrtoeus. On my most recent visit, I met with Thomas and he was very... professiona. He was able to help me find the vehicle I wanted in a time efficient manner. They also work with your budget and I am financially satisfied with my lease terms. I definitely recommend this dealership and I look forward to dealing with them in the future.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thank you so much for this wonderful feedback! We're so glad you came back to see us for your third car. It's fantastic to know Thomas helped make us ...worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. All the best, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • 5.0 out of 5
    October 6, 2018

    Salesman very knowledgeable . He answered everything I need to know very kindly.excellent experience .if you need anything i strongly recommend this salesman... Mr. Thomas NG.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Hello Tony, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas was there... to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • 5.0 out of 5
    October 5, 2018

    I think this store is good ,all salesman are warmly and nicely,they introduce mandarin Thomas for me, he is very professional and give me a lot of help... to deal this car. This car is very suitable for my family.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we ...hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thanks again, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • 5.0 out of 5
    October 4, 2018

    James and Jamal both did great job. Jamal helped me through the selling process and James showed me the features of the vehicle they did great.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Chen, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in t...he future! Take Care, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    James Roach

    Delivery Coordinator

    (4.8) 9 reviews

    Jamal Vargas

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    Thomas is professional and knowledgeable, a pleasure to work with. He educated us on leasing and we felt sufficiently comfortable and informed to make... a decision in one day to lease a TLX. We highly recommend Thomas.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Hello Lori, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas was there... to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

  • 5.0 out of 5
    September 29, 2018

    This is my fourth lease with Paragon Acura and it has been one my best experiences. Starting with the recognition of the manager Justin Hill and Tom Ng... who is extremely knowledgeable about all Acura cars as well as his clients. It took a 5 minute phone call, an email and less than an hour in the dealership to drive away with my new MDX, which I love!! I would highly recommend Tom at Paragon Acura! Thank you for making this so easy!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Paragon Acura

    Thank you for leaving us this great review, Susanna. We are very happy to hear that we could provide you with a fourth car buying experience that was ...just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Justin Hili , Sales Manager , 718-507-3900 Ext. 297 , JHili@paragonacura.com


    Worked with:
    Thomas Ng

    Sales and Leasing Consultant

    (5.0) 425 reviews

    Justin Hili

    General Sales Manager

    (4.8) 6 reviews

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