Reviews
Great service
Everyone was kind and accommodating and made sure we got what we needed. Great experience. Would definitely recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Baldav, we love hearing about customers who have a great experience at Paragon Acura and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
good and quick service
quick and courtesy service service adviser was efficient and professional cashier was nice and polite overall service visit was good and coffee wasn't bad lol
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this great feedback with us, Luis. We feel our service department is what makes Paragon Acura special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Quick in and out purchase
I saw an MDX online and after a few calls back and forth with the dealership, I made the hour+ drive to see it. I arrived around 7:30pm, met with Thomas who was very upfront with me about the purchase price and details of the vehicle. He worked with me to resolve an obstacle with insurance, and stayed after closing to complete the deal. When all was said and done, I left with the vehicle a little less than 2 hours after arriving. I knew what vehicle I wanted, so there was no salesmanship,which I appreciated, Thomas made purchasing the vehicle very fast and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Alex, thank you for taking the time and driving to see the Paragon Acura team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Enjoy your new Acura. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great customer service
Paragon acura dealership is clean. The management also ensure there was reading material, wifi, tv, refreshments to help make customer pass the time. The Employees were professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Curtis. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as helpful and professional service to our guests. Please come see us for any future needs! Thanks again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Clean facilities
I go in to buy brand new car and then find out I was given the demo car. Even though there were 15 miles on the car, the point is it was not a brand new car that I paid for.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Thomas Ng..great salesman
Thomas was helpful and all around good salesmans. He was fair and honest with all questions asked.He was very knowledgeable and professional. Got the car i want got a good trade in for my car.Definitely recommend him
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us. At Paragon Acura, we are determined to deliver honest and professional customer service. I’m so happy to hear Thomas was able to help find the perfect vehicle for you. We would love to work with you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great Dealer
I was at this dealership today 12/7/16 looking to trade in my car and i met with sales person name Thomas Ng. what a humble guy, i told him what i was looking for he didn't rush me or force me to get something i didn't like. He was very knowledgeable and professional. Got the car i want got a good trade in for my car.Definitely recommend him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! It is great to know that Thomas was able to provide you with a pressure-free, knowledgeable, and professional service. Please feel free to call or stop by if there is anything else we can do to help you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Efficient and timely service
Jasmine, the service repair representitive and the timely service of Paragon Acura Service..I always can feel the positive difference after servicing my Acura RLX
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martha, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Excellent
I wrote a review about my experience with Paragon Acura of Wodside NY. I would like to say that my sales person Alex Mejia is a professional and thorough sales person. My review was not directed towards him but the organization.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charmayne, thank you so much for taking the time out of your day to share your experience with everyone. We believe in professional customer service and I'm glad that Alex made such a great impression on you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
excellent
Thomas NG is an excellent sales person.he will do anything to keep its customers and earn the business of new buyers. So if you in the market to buy an new or used Acura. ask for Thomas NG.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Morgan, we are pleased to hear that you had an excellent experience with Thomas. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com