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Paul Obaugh Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Obaugh Ford from DealerRater.

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Great service

I had a problem with my truck when I was out of town. It was handled very well and fixed quickly. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great experience

I would recommend Paul Obaugh to anyone very friendly staff just a great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Intercooler Repairs

I appreciate the professional and courteous level of response for the repairs that I had performed on my 2006 F250 at Obaugh Ford. They kept me up to date and informed me of every step of the process. I could not have asked for better service. A huge thank you to Tammy Obaugh, Michelle Puffenbarger and Hunter Puffenbarger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

I purchased a 2015 Ford Explorer. The staff were extremely helpful and friendly and made the whole process stress free.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Experience with Paul Obaugh Ford

Very courteous staff who are thorough and accommodating. Great folks to do business with. I am new to the area, but now trust them with all 5 of my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Slow!

All I have to say, is 2 plus hours is way too long for an oil change. I had an appointment and it took over 2 hours. This is the case every time I come in. If it were not for the warrenty I would never come here for service!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT JOB MIDIFYING TIE DOWN IN TRANSIT

I took my new FORD TRANSIT to your shop to put in a modified set of tie downs where normally the second row of seats would go, what a great job you did, it looks like the factory had done it, to my knowledge, this was a first for the shop, So grateful for the dedicated professional job I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Retired School Facilities Manager

2011 F-150 XLT Super cab 4X4. Mike Mayo spent as much time as I needed to get the truck I wanted and even had a little help from Paul O. himself. I will be back for my next vehicle. thank you all for the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My service at O'baugh's

Every service experience there has been pleasant and excellent. The staff is always helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff!

Washer fluid froze in a recent trip to Ohio. Will discuss with Service Manager at next oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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