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Paul Obaugh Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Obaugh Ford from DealerRater.

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Explorer

Presented vehicle for service and inspection along with numerous electrical issues. Parts were ordered and installed and we were notified ALL repairs were completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2020 Toyota purchase

Mike Mayo was out as soon as we arrived to try out vehicles. He stayed with us thru the entire purchase. He was helpful and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

I have no complaints so far. Very professional and did great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ouner

Great service, and good cost. They always look after my truck, and let me know when I need to do repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Obaugh Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Come HERE if you are within 200 miles!

Paul Obaugh Ford knows EXACTLY what it takes to make and retain a happy customer...and I?m proud to be among the many who feel this way. Todd Fisher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Todd, your comments keep us motivated and working hard for all our guests! At Obaugh Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Wheel alignment

Wheel alignment - new camber in an older car. I have to trust that all is well, but that is why I brought the car to the dealership. I will continue to use them as long as I can afford to use them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Obaugh Serive

Great! Courteous, efficient, fast and attentive. 50 characters are not needed for such excellence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

As always, I had a Great Esperance. I made my appointment a week out and arriver as soon as the service desk opened. The worked was completed the same day. Every thing was great! Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Reviews like yours provide encouraging feedback. We're happy to hear that everything was completed in a timely manner. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

transit van

My salesman Tim and the rest of the staff went out of there way to give me a great buying experience. The wait for the finance department was quick and painless. I look forward to dealing with them on maintaining my new van!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Visit

Services was done as agreed, was done on time, and the cost was below the initial estimate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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