Reviews
Write a reviewvehicle was in for repair changed to total loss
Our vehicle was to be repaired through the other driver's insurance but ended up being coded as a total loss by that insurance company. Your staff were very helpful and we appreciate their courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best you could be. Everything was perfect!
Staff was the best. I know why Obaugh Ford has been around for so long. Thanks for being there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danese Mabbitt
We went from a F-150 back to an Explorer. We are very pleased with the change. The salesman Dean Rimmer was more than helpful, even arranging for a hitch to put on the back. Everyone we encountered was not only helpful, but friendly as well. We are very pleased with our purchase and also the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good service.
Experience was very good. I was very satisfied with the work
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs. Sherrie L. Morton
Ford Escape SE 4x4 Service was excellent All staff were superior!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Salesmanship
This was absolutely the best car buying experience to date. Doug Bower was truly a car buyers dream agent. I started the process on a Wednesday and by Friday, through constant communication and updates, Doug had found the car I wanted. I live in one city and work in another. This was both convenient and a pleasure. Thank you Doug!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not bought yet, but impressed
Very good treatment by the sales staff. Courteous and knowledgeable. Not high pressure.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Five Hundred
We had a good experience with Paul O'Baugh Ford in Staunton. The test drive, the loan arrangement, the salesman, and the facilities were good and helped in us buying the Five Hundred there.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase