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Muller Honda of Gurnee

(1,122 reviews)
Visit Muller Honda of Gurnee
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (847) 850-0262 (847) 850-0262
Used (847) 505-0817 (847) 505-0817
Service (847) 961-4312 (847) 961-4312

Inventory

See all 348 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2001.
Muller Honda of Gurnee and our dedicated staff of sales finance service and parts specialists are honored to be Gurnee IL's full-service Honda dealer. Use our convenient online auto loan application to express interest in financing your upcoming new or used Honda purchase. Most vehicles include the balance of the original factory warranty or a service contract is available. From "oldies but goodies" to newer and CERTIFIED our inventory consists of Toyota Dodge Ford Chevy Hyundai Lincoln/Mercury Mazda Mitsubishi GMC Acura Cadillac Subaru Jeep Chrysler BMW Buick Pontiac Infiniti and Lexus just to name a few!
You will not be disappointed!

Service center

Phone number (847) 961-4312

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(1,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They are very accommodative friendly as well.

They are very accommodative friendly as well. Their professionalism in dealing with their customers and giving the best deal is well appreciated.

They are very accommodative friendly as well.

They are very accommodative friendly as well. Their professionalism in dealing with their customers and giving the best deal is well appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Muller Honda is always honest and fair, whether working

Muller Honda is always honest and fair, whether working with sales or service. Michelle from sales was easy to work with and made this latest purchase a breeze.

Muller Honda is always honest and fair, whether working

Muller Honda is always honest and fair, whether working with sales or service. Michelle from sales was easy to work with and made this latest purchase a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I want to recommend the consultant at Muller honda Gurnee

I want to recommend the consultant at Muller honda Gurnee Steve! A professional in his field, he knows how to explain everything in the process of financing and operating a car! We are satisfied with this dealership in this district, they are the best! Contact the consultant Steve

I want to recommend the consultant at Muller honda Gurnee

I want to recommend the consultant at Muller honda Gurnee Steve! A professional in his field, he knows how to explain everything in the process of financing and operating a car! We are satisfied with this dealership in this district, they are the best! Contact the consultant Steve

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Always in and out within 2 hours with exactly what I

Always in and out within 2 hours with exactly what I want. Ivan and Andrew have always taken good care of me. Have been going there for years.

Always in and out within 2 hours with exactly what I

Always in and out within 2 hours with exactly what I want. Ivan and Andrew have always taken good care of me. Have been going there for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Karen, we're happy you found our staff to be so supportive during your experience here at Muller Honda of Gurnee. Please don't hesitate to reach out if there's anything additional we can do for you.

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Steve Friedman was excellent.

Steve Friedman was excellent. He was a good salesman, that will sale you the car or truck you want with no hassle. Very accommodating and knowledgeable. Also the sales manager Karl Novitskiy was accommodating with making the sale positive. Would buy a car again and recommend Muller Honda to my friends and family. Good Job guy's.

Steve Friedman was excellent.

Steve Friedman was excellent. He was a good salesman, that will sale you the car or truck you want with no hassle. Very accommodating and knowledgeable. Also the sales manager Karl Novitskiy was accommodating with making the sale positive. Would buy a car again and recommend Muller Honda to my friends and family. Good Job guy's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

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Alex was very friendly and welcoming.

Alex was very friendly and welcoming. Process went by quickly, and was able to take the car home that very same day.

Alex was very friendly and welcoming.

Alex was very friendly and welcoming. Process went by quickly, and was able to take the car home that very same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

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For me a simple transaction, but it was handled

For me a simple transaction, but it was handled professionally and with great courtesy. Thank you.

For me a simple transaction, but it was handled

For me a simple transaction, but it was handled professionally and with great courtesy. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Nice easy experience.

Nice easy experience. Sumrit was great to work with, very knowledgeable and friendly. Made it a super pleasant experience.

Nice easy experience.

Nice easy experience. Sumrit was great to work with, very knowledgeable and friendly. Made it a super pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Shane, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very nice and helpful enjoyed the visit would tell my

Very nice and helpful enjoyed the visit would tell my friends and family thank you

Very nice and helpful enjoyed the visit would tell my

Very nice and helpful enjoyed the visit would tell my friends and family thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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This review is based solely upon the purchase experience

This review is based solely upon the purchase experience at Muller Honda Gurnee as I have not yet evaluated Service. I give Muller 5 stars in this area due to their level of transparency that is unfortunately become less common these days in “regular people” car brands. I was promptly greeted and given a test drive in my choice of vehicle without the salesman coming along and peppering me with off topic personal questions. I did not see any additional window stickers on any of the Muller cars with thousands of dollars in extra junk add ons like at many other dealers. They actually gave me their best price right away like they wanted to sell the vehicle. They did’t try to push me toward a vehicle I did not want. Of course, they did attempt to give me an initial somewhat “lowball” trade in offer but they did come up to make the deal. I highly recommend buying a new Honda from Muller Gurnee especially if you don’t have a trade in. They will sell you the exact car you want at a no “smoke and mirrors” price unlike some competitors.

This review is based solely upon the purchase experience

This review is based solely upon the purchase experience at Muller Honda Gurnee as I have not yet evaluated Service. I give Muller 5 stars in this area due to their level of transparency that is unfortunately become less common these days in “regular people” car brands. I was promptly greeted and given a test drive in my choice of vehicle without the salesman coming along and peppering me with off topic personal questions. I did not see any additional window stickers on any of the Muller cars with thousands of dollars in extra junk add ons like at many other dealers. They actually gave me their best price right away like they wanted to sell the vehicle. They did’t try to push me toward a vehicle I did not want. Of course, they did attempt to give me an initial somewhat “lowball” trade in offer but they did come up to make the deal. I highly recommend buying a new Honda from Muller Gurnee especially if you don’t have a trade in. They will sell you the exact car you want at a no “smoke and mirrors” price unlike some competitors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! We hope you have a great day!

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