Reviews
I bought a car from them and have been servicing it there
I bought a car from them and have been servicing it there since then.all experiences with them are great.the service guys are professionals and deliver every time.for me it’s the best dealership I ve ever had business with.
I bought a car from them and have been servicing it there
I bought a car from them and have been servicing it there since then.all experiences with them are great.the service guys are professionals and deliver every time.for me it’s the best dealership I ve ever had business with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Muller Honda Gurnee for both your car purchase and service needs. We're glad our team has consistently met your expectations. We appreciate your loyalty and kind words.
Jason is honest , responsive and very knowledgeable in
Jason is honest , responsive and very knowledgeable in his field. I feel very confident when I leave my car with Jason. I recommend Mueller honda and Jason. Bostick to all my friends and family
Jason is honest , responsive and very knowledgeable in
Jason is honest , responsive and very knowledgeable in his field. I feel very confident when I leave my car with Jason. I recommend Mueller honda and Jason. Bostick to all my friends and family
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation and are glad our team could provide knowledgeable and responsive service at Muller Honda Gurnee. Thank you for sharing your experience.
I wanna correct myself. It’s Jason Bosdick. He’s very professional and I contact him every time my car needs service.
Jason is outstanding with assisting me with responding to
Jason is outstanding with assisting me with responding to my questions & attention to detail. He has helped me for several years & is truly a value to customer needs! Thank you Jason for all your help!!
Jason is outstanding with assisting me with responding to
Jason is outstanding with assisting me with responding to my questions & attention to detail. He has helped me for several years & is truly a value to customer needs! Thank you Jason for all your help!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our team member and your continued trust in Muller Honda Gurnee. Thank you for sharing your experience with us.
Resending
Muller does a thorough job of car repair while doing what
Muller does a thorough job of car repair while doing what they say they are going to do. Caleb also explained things very well to my wife and I. Thank you !
Muller does a thorough job of car repair while doing what
Muller does a thorough job of car repair while doing what they say they are going to do. Caleb also explained things very well to my wife and I. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony is friendly, courteous, and great at communicating
Tony is friendly, courteous, and great at communicating issues and concerns. I recommend him for sure!
Tony is friendly, courteous, and great at communicating
Tony is friendly, courteous, and great at communicating issues and concerns. I recommend him for sure!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer Service is always top notch.
Customer Service is always top notch. Have been using this location for Service over 20 years.
Customer Service is always top notch.
Customer Service is always top notch. Have been using this location for Service over 20 years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Initially we had a poor experience with Giovanni who
Initially we had a poor experience with Giovanni who refused to give us a vehicle quote and was not transparent on the ongoing Honda deals. When Andrew learned about our poor experience he stepped in and connected us with Jason. Jason was super knowledgeable, transparent and helpful throughout the process of getting us a new car.
Initially we had a poor experience with Giovanni who
Initially we had a poor experience with Giovanni who refused to give us a vehicle quote and was not transparent on the ongoing Honda deals. When Andrew learned about our poor experience he stepped in and connected us with Jason. Jason was super knowledgeable, transparent and helpful throughout the process of getting us a new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Muller Honda Gurnee. We're glad to hear that Jason was able to assist you transparently and effectively. Your feedback helps us improve our service.
Car buying made easy.
Car buying made easy. Efficient and straightforward. No games. Gracie did an outstanding job.. Costco helped make this easy.
Car buying made easy.
Car buying made easy. Efficient and straightforward. No games. Gracie did an outstanding job.. Costco helped make this easy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Muller Honda Gurnee. We're glad our team and the Costco partnership made the process smooth for you. Your feedback is appreciated.
BUYER BEWARE.
BUYER BEWARE. Especially if you are a women. Mark schwartz mgr of service dept. tried to intimidate me by coming around his desk and standing over me and yelling at me. I wasn’t having it and told him I wasn’t paying for something they didn’t do. If I was a man he would have never come at me like that. He was yelling and someone in the area came and shut the door and said we don’t want to listen to this. Closing me in there with him. I got up and said I’m leaving do whatever. He banned me from dealership. I have 4 years left on my warranty. I wouldn’t go back there even if I could cause he would probably do something nefarious to my car. I wouldn’t trust that service dept he’s a petty little man. I hurt his precious little ego cause I wouldn’t cave to his aggression.
BUYER BEWARE.
BUYER BEWARE. Especially if you are a women. Mark schwartz mgr of service dept. tried to intimidate me by coming around his desk and standing over me and yelling at me. I wasn’t having it and told him I wasn’t paying for something they didn’t do. If I was a man he would have never come at me like that. He was yelling and someone in the area came and shut the door and said we don’t want to listen to this. Closing me in there with him. I got up and said I’m leaving do whatever. He banned me from dealership. I have 4 years left on my warranty. I wouldn’t go back there even if I could cause he would probably do something nefarious to my car. I wouldn’t trust that service dept he’s a petty little man. I hurt his precious little ego cause I wouldn’t cave to his aggression.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service, finished repairs in the time
Great customer service, finished repairs in the time frame stated and explained everything they did. Good experience.
Great customer service, finished repairs in the time
Great customer service, finished repairs in the time frame stated and explained everything they did. Good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Muller Honda Gurnee. We appreciate your feedback on our service and repair transparency.