Muller Honda of Gurnee

Called to get information about a used car. Miriam was super helpful getting me pictures and prices right away. Definitely recommend if you're shopping... for a car in the Chicago area.

I came in for an Oil Change. Alan L was very helpful and explained any needed service in detail. I would just recommend additional electric plugs at... the facility as I was working while I waited and needed to connect a laptop.

Buying a used car is tricky. As long as you know what you want and how much you're willing to spend, and stick to your guns, then you'll be fine. My saleswoman... at Rosen, Miriam, was great to work with. Since the dealership is over an hour away, I was able to do my negotiating over the phone. Once we agreed to the price, all I did was sign and drive! Beware of the finance manager, Rick. He can be rude and pushy - especially when you don't finance through them. (My bank gave me a better rate.) Overall, I am very satisfied.

Alan is the best tech in the place! All the work is done vert complete and very fast. I trust their knowledge of the car.

I can always count on the service department at Muller Honda. No matter what my issue they’re ready and they do a great job. Chris was very helpful in... suggesting what maintenance I needed when I got my oil changed. They keep up with your cars maintenance schedule so you don’t have to. I feel my car will last a long time and continue to run smoothly due to the diligence of Mueller Honda’s exceptional service team.

Great Service. Domingo our service advisor was really good in providing customer support and services. The facility need to be upgraded specifically the... customer waiting area.

Thank you Alan L. for your assistance with my vehicle. I truly appreciate your knowledge and accommodating what my vehicle needed at the time of service.

The service department is phenomenal. I was due for a new battery and called at the last minute. They were able to get me in the same day and perform some... fixes on a recall. Estimated time was one and a half hours. They were done in under an hour. Very courteous, very friendly, highly recommend to everybody

Friendly, quick and professional. I have done all of my maintenance on my Honda here and they always are courteous and search fir the best discounts on... my repairs.

We have been buying Honda's forever. We purchased a CRV from Dean, whom we loved, very honest, nice guy. Few months later brought back our civic to return... and get a new one, Dean not available to sent to ALAN. Left with a car, awesome, nice guy. Few months later I get billed for $1200 from Honda. My husband and son said, everything was zeroed out according to ALAN, nothing to worry about, but we ended up getting billed and he is not backing us. Not an honest guy. We will pay it, nothing we can do, but they lost our business and they don't seem to care.