Jack Phelan Chevrolet

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Reviews

3.5
Average based on 10 reviews.
  • EXCELLENT

    Excellent access system in the company,a good selections of cars.


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    Excellent access system in the company,a good selections of cars.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great buying process and service!

    We purchased our vehicle in September of 2014. The purchase process was the best that I have ever experienced from the price negotiation, trade in...


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    We purchased our vehicle in September of 2014. The purchase process was the best that I have ever experienced from the price negotiation, trade in and paperwork to the test drive and vehicle overview. Everyone we worked with was top notch! Furthermore, each service experience we have had since the purchase has been great. The service is easy to schedule and the vehicle is repaired with quality and in a timely manner. We greatly appreciate the great service we received and continue to receive at Jack Phelan!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Don't want to talk after the sale

    Bought a new 2016 Tahoe from them on a Friday afternoon. Decided to leave the Tahoe there because I did not trade in the vehicle I went to the dea...


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    Bought a new 2016 Tahoe from them on a Friday afternoon. Decided to leave the Tahoe there because I did not trade in the vehicle I went to the dealership in. I went back later in the evening to bring the new vehicle home. Noticed a few days later that the spare tire was not there and emailed the salesman immediately. I have since called Cell and Dealership number, emailed and texted my salesman. I have called and emailed the customer relations manager and no one will respond. When buying they give you a big story of how important it is to them that you return the customer survey with all satisfactory scores and offer a $ 25 dollar gift card if you bring it to the dealership yet they wont return a telephone call. I was very pleased before this. They are quick to take your money and sell you on there customer service. I must assume since they are not responding that they took the tire for themselves. I wont be using them for the "Free" Maintenance they offer or for another vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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