Texas Toyota of Grapevine

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3.8
(1,052 reviews)
Visit Texas Toyota of Grapevine
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 7:00am–5:00pm 9:00am–9:00pm
Sunday Closed Closed
New (817) 380-4991 (817) 380-4991
Used (817) 697-3807 (817) 697-3807
Service (817) 697-3747 (817) 697-3747

Inventory

See all 386 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 1999.
Texas Toyota is a trusted Grapevine Toyota dealer serving the community since 1997. Our dealership features a wide collection of incredible new Toyota cars on our lot that are suited for a variety of buyers with different needs. Additionally buyers in search of used vehicles for sale in Grapevine will be pleased with our affordable pre-owned inventory. Stocked with high-quality cars trucks and SUVs there are numerous great options to choose from. For those looking for car repair our Toyota dealership near Dallas also has an auto repair shop onsite that is fully equipped to handle all of your vehicle's needs.
The dealership you can trust!

Service center

Phone number (817) 697-3747

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

3.8
(1,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Do not trust the sales rep

Terrible experience. I purchased a used car, and took three sales rep to finalize the agreement. I never received the key until the documents were signed. I was told to wait outside. When they deliver the key, there was no second key. They didn't provide any support afterward to fix the problem, and several other parts that were missing and agreed to be provided, actually never got delivered. After two months of calls and messages with the sales rep who promised to solve all issues discussed, ended up ghosting Do not trust

Dealer response

Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

1.0

Terrible experience.

Terrible experience. I purchased a used car, and took three sales rep to finalize the agreement. I never received the key until the documents were signed. I was told to wait outside. When they deliver the key, there was no second key. They didn't provide any support afterward to fix the problem, and several other parts that were missing and agreed to be provided, actually never got delivered. After two months of calls and messages with the sales rep who promised to solve all issues discussed, ended up ghosting Do not trust

Dealer response

Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

5.0

We had our car towed to the service department.

We had our car towed to the service department. David was very helpful to get our car repaired. When we went to pick it up we were looking to replace the car. Cesar Dominguez was the associate to show us two vehicles we were looking at. With the help of the sales manager we bought a 2023 Highlander. Duane Stice in finance was very professional setting up the details of the sale. We recommend Texas Toyota of Grapevine.

Dealer response

Thank you for your five-star review!

1.0

BUY ELSEWHERE!

BUY ELSEWHERE!!!! We have purchased MANY cars and this is the WORST experience we have ever had! We bought our son a used KIA for Christmas! We were told by John the Used Salesman that the vehicle was new to the Used car lot and it would have the mandatory 180 point safety check done, maintenance needed done and ALL safety equipment (spare tire & tools missing when we looked over vehicle) would be in the car when we came to collect it. We put a deposit down, left car to get safety check and maintenance etc done. Used Salesman John "Big John" called and told us "Yes, everything is done and it was ready for pick up! We rushed over that evening to get the car as it was almost Christmas and we wanted to surprise our son for Christmas! It was freezing weather when we went to collect the vehicle so we neglected to check for the spare and tools - Unfortunately, we trusted the salesman's "word"... BIG MISTAKE!!!!! We paid cash in full as WE promised - Got the car home - then when we looked in trunk - there was NO SPARE and NO emergency tools! We called the next day and spoke with our used salesman John and was PROMISED the dealership would deliver tire and tools ASAP! CRICKETS!!! NOTHING delivered!!! My husband called again, now the excuse is the tire/tools is on order. Then at least 3 times we were told by John used salesman that the tire was in stock (at the dealership) and he would hand delivered the tire/tools to us (dates/times given). We waited and waited and waited!!!!! STILL no show and no delivery! So.... ONE MONTH later, manager of service Dan and the manager of used sales Omar and John our used salesperson are all aware of our situation. And Yes, we are STILL WAITING!!! We can't safely use the car we bought for our son for Christmas because there is NO spare or tools in the car. We live out in the country and we don't want to risk my Autistic teen or myself getting stuck in the middle of nowhere with a flat tire in the cold!!!! So thanks for ruining our sons big Christmas Texas Toyota... it really sucks to pay all this money for a vehicle and we had to tell our son... ***MERRY CHRISTMAS SON!! YOU can look at your new "used" car but sorry you can't drive it!**** :o( All I can say - from our experience - there is a MAJOR lack of integrity, professionalism and honesty when dealing with these employees! Don't believe a word these people tell you... this experience is what gives "Car salesman and car dealerships a BAD name" Hopefully a bad review may motivate this dealership into doing the RIGHT thing! VERY DISAPPOINTED!

Dealer response

Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

5.0

Today was my first time servicing my car here.

Today was my first time servicing my car here. It was a great experience. And thank you Monica for getting me in and out today!

Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our serviceteam and we were able to accommodate your vehicle needs. We appreciate your business and hope we can assist you again soon.

5.0

Kaleb was very kind and understanding to my service needs

Kaleb was very kind and understanding to my service needs and not pushy like other places I've been to.

Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our service team and we were able to accommodate your vehicle needs. We appreciate your business and hope we can assist you again soon.

5.0

Brought my sons truck in for service while he was in for

Brought my sons truck in for service while he was in for college and Kaleb really helped me out with getting all passed dues services caught up!!

Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our serviceteam and we were able to accommodate your vehicle needs. We appreciate your business and hope we can assist you again soon. Congrats!

5.0

I would like to recommend Chris Wilton, a sale person at

I would like to recommend Chris Wilton, a sale person at Toyota of Grapevine. He had done a very good service before and after I bought a Camry"s 2022 from the dealership.

Dealer response

Thanks for the positive feedback! We're happy to hear our team was able to be accommodating to your needs. Congrats on your new vehicle!

5.0

CHRISTOPHER Wilton was very helpful with what kinds of

CHRISTOPHER Wilton was very helpful with what kinds of cars I was looking for. He was very professional at a salesman and treated me very kind and nice while I was at the dealership. I would recommend him to my friends if they go to the dealership and looks for a car.

Dealer response

Thanks for the positive feedback! We're happy to hear our team was able to be accommodating to your needs. Congrats on your new vehicle!

5.0

I have been a customer for a very long time and have

I have been a customer for a very long time and have always received excellent service from Robert Moran! I will continue to return and work with him!

Dealer response

Thanks for the positive feedback! We're happy to hear our team was able to be accommodating to your service needs. We hope we can assist you again in the future.

See all 1,052 reviews