Texas Toyota of Grapevine

Saw this used vehicle on the internet and contacted Texas Toyota of Grpevine and set up an appointment. Arrived the next day and met Joe Deleon one of... the sales staff at Texas Toyota of Grapevine. He pulled the vehicle around to the front and I took it for a test drive. Joe explained all the detaIs about the vehicle and gave me insights about the features this vehicle had that were different than the vehicle I use to own. Joe ehlped me through the buying paperwork and walked me through the entire process. This was a buying experience that was actually pleasant and not the normal pressure to buy stuff. Would recommend that anybody interested in purchasing a Toyota vehicle talk to Joe Deleon. He was great.

I definitely recommend going here to find your dream car! I’m a first time buyer and Fernando walked me through the whole process and helped me get a 2018... Toyota Corolla that I love!! Initially I didn’t think I would be able to get this car but fernando really worked to get me the price that I could afford on my car. On top of that, Duane in finance really listened to the troubles I’ve had with cars in the past and helped me get coverage on my car to make sure I don’t have any troubles with it in the future.

Hello everyone If you thinking buying car don't wait. One of the best dealer near you. ToyotaofGrapevine is the best place,.

Excellent customer service. Ask for Sean when shop at this dealership. He was very knowledgeable and personable. I will come back to this dealership for... service and my next car purchase.

William Lomax is a HORRIBLE sales rep!!! Has no emotion and no personable skills. The dealership lost a for sure sale due to his attitude and his lack... of communication. I dealt with Douglas today at lunch and he was amazing if he was here this evening he would have had the sale for sure!! I will ensure everyone knows not to go here due to our treatment.

My wife and I recently purchased a 4Runner from the dealership. We dealt with Tommy Shehada. He went above and beyond to make sure he could take care of... my family and I. He was very knowledgeable of the vehicles. We'll be back to purchase another vehicle again from him soon as well recommend him to anyone looking to buy a vehicle at this dealership!

called about a trade in for specific on line car. Carlos was was VERY short with me, as he immediately directed me to web site. which is how I got the... info in the first place. seemed not to have time for me. Guess business is so good you do not need mine.

I'll make this short and sweet, because I have several places to post this review. It took me more than 7 HOURS to get this dealership to sell me the... car at the price they advertised. I paid cash. The amount of additional services they push... no, FORCE on you is nothing short of ridiculous. This kind of selling should be illegal. I feel bad for first time car buyers or folks who are unfamiliar with these tactics because there is a high chance this dealership took advantage of them.

Staffs are very good until you bought a car, when you step out with your new car they will ask who are you and no one listens your concern here.

The service was great! My salesperson was Yarley. He has a great personality for the job! Yarley introduced himself and let me know how difficult it was... getting in contact with me as I never answered his calls. Lol! Yarley showed me were the restrooms, popcorn and drinks were. In addition, he asked me what cars I had an interest in and immediately let me test drive. He even took the car through the car wash to let me see how it would look cleaned up. Haha! He definitely made an effort to seek the car I wanted and remained patient as I was indecisive at times and didn't anticipate actually leaving with a vehicle that day. Youseff was fantastic as well a he assisted in closing the deal. I greatly appreciated the follow up after my purchase and the GM addressing my concerns mentioned via email. So far my experience has been great with TOG!!! I would highly recommend them.