Reviews
Have pre approval talk to bank they said they couldn't
Have pre approval talk to bank they said they couldn't get me approved kept my credit app inquiry on my credit report says different . No adverse letter as in accordance with law .will be moving forward with legal claim
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi K, we apologize about missing your review, and we appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (425) 821-1600 so we may assist you in moving forward towards a resolution.
Outstanding service!
Outstanding service! A huge thank you to the team at Infiniti of Bellevue for their exceptional care and kindness throughout my car-buying journey. From the moment I stepped in, I felt valued and supported. The staff went above and beyond to ensure I found the perfect fit for my needs. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We apologize for missing your review. Congratulations to you! We are thrilled to hear about your positive experience at Infiniti of Bellevue! Your kind words mean a lot to our team, and we're so happy to know that we were able to make your car-buying journey a memorable one. Thank you so much for choosing Infiniti of Bellevue. We look forward to seeing you on your next visit! If you have any questions or any concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com
Asha was a wonderful representative, was knowledgeable,
Asha was a wonderful representative, was knowledgeable, helpful and courteous. It was a super positive experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there! We apologize for missing your review. Thank you so much for taking the time to share your positive experience with Asha at Infiniti of Bellevue. We're so glad to hear that she provided you with knowledgeable, helpful, and courteous service! It is our goal to male every customer feel valued and supported, and we're thrilled to know that Asha exceeded your expectations. If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com
It exceeded all expectations.
It exceeded all expectations. I went in for an oil change they got my car back to super quick and it was vacuumed and washing! Great work!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.
Always attentive to my concerns with the car I bought
Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and we are happy that you are provided with attentive customer care. We will look forward to seeing you at your next visit with us. Thank you for continually choosing INFINITI of Bellevue!
We ended up at this dealership by accident but absolutely
We ended up at this dealership by accident but absolutely enjoyed the experience. We ended up purchasing our beloved Q60 red sport purely based on their willingness to help us and the absolutely lovely treatment that each individual gave us. I will recommend Infiniti of Bellevue all day everyday! I love my Infiniti and it is by far the best purchase I have made in my adult life thus far. Thank Infiniti of Bellevue for helping achieve a beautiful dream that I didn’t realize I had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car and thank you very much for taking the time to share your kind and thoughtful review and recommendation. We are happy that our Sales team provided you with an exceptional experience during your visit and it was our pleasure working with you. We appreciate you and your business and we welcome every opportunity to assist you, your family and friends in the future. Thank you for choosing INFINITI of Bellevue and all the best in the New Year!
Arturo is always very helpful with any issues that might
Arturo is always very helpful with any issues that might arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for allowing Arturo and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Wishing you all the best in the New Year!
Greed will eventually be the death of all dealerships.
Greed will eventually be the death of all dealerships. People are tired of markups and being ripped off at every turn. I get s business needs to make a profit but trying to make 10k on every transaction is pure greed and the exact reason a sale did not happen with this stealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to learn that your visit was not a positive one. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.
Arturo was great as always!
Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!
Convenient appointment process, pleasant and
Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that your visit with us was convenient, comfortable and pleasant. We will look forward to your next visit with us. Have a great weekend!