Reviews
Always attentive to my concerns with the car I bought
Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and we are happy that you are provided with attentive customer care. We will look forward to seeing you at your next visit with us. Thank you for continually choosing INFINITI of Bellevue!
We ended up at this dealership by accident but absolutely
We ended up at this dealership by accident but absolutely enjoyed the experience. We ended up purchasing our beloved Q60 red sport purely based on their willingness to help us and the absolutely lovely treatment that each individual gave us. I will recommend Infiniti of Bellevue all day everyday! I love my Infiniti and it is by far the best purchase I have made in my adult life thus far. Thank Infiniti of Bellevue for helping achieve a beautiful dream that I didn’t realize I had!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car and thank you very much for taking the time to share your kind and thoughtful review and recommendation. We are happy that our Sales team provided you with an exceptional experience during your visit and it was our pleasure working with you. We appreciate you and your business and we welcome every opportunity to assist you, your family and friends in the future. Thank you for choosing INFINITI of Bellevue and all the best in the New Year!
Arturo is always very helpful with any issues that might
Arturo is always very helpful with any issues that might arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for allowing Arturo and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Wishing you all the best in the New Year!
Greed will eventually be the death of all dealerships.
Greed will eventually be the death of all dealerships. People are tired of markups and being ripped off at every turn. I get s business needs to make a profit but trying to make 10k on every transaction is pure greed and the exact reason a sale did not happen with this stealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to learn that your visit was not a positive one. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.
Arturo was great as always!
Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!
Convenient appointment process, pleasant and
Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that your visit with us was convenient, comfortable and pleasant. We will look forward to your next visit with us. Have a great weekend!
Brandon was excellent!
Brandon was excellent! Loaner had less than 1/4 tank gas with low fuel light coming on soon after, probably should have been fuller.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and visit with our service team. We are happy that Brandon provided great customer care for you and we are sorry to learn about your loaner not having enough gas. I will make sure to pass on your feedback to management and apologize for any inconvenience this may have caused. Thank you again for your visit and for trusting our service team to assist you. Have a wonderful afternoon!
Asha was very helpful and clear in her description and
Asha was very helpful and clear in her description and recommendations for service. It was a pleasure to work with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you Stephanie! Thank you for choosing INFINITI of Bellevue and for allowing Asha and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.
Very professional and efficient, my car had battery issue
Very professional and efficient, my car had battery issue so I drove in without appointment, I asked to replace the battery and was suggested to repair without replacement, also had oil change and lights fixed, very professional and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!
I don't choose to write anything about the dealership.
I don't choose to write anything about the dealership. Please remove from survey. Thanks.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recent visit and review. We have removed you from our follow up survey/review request list. Please reach out if we can assist with anything further. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business.