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INFINITI of Bellevue

(536 reviews)
Visit INFINITI of Bellevue
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 11:00am–6:00pm Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (425) 988-0733 (425) 988-0733
Used (425) 988-0719 (425) 988-0719
Service (425) 988-0793 (425) 988-0793

Reviews

(536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Bellevue from DealerRater.

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Always attentive to my concerns with the car I bought

Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and we are happy that you are provided with attentive customer care. We will look forward to seeing you at your next visit with us. Thank you for continually choosing INFINITI of Bellevue!

We ended up at this dealership by accident but absolutely

We ended up at this dealership by accident but absolutely enjoyed the experience. We ended up purchasing our beloved Q60 red sport purely based on their willingness to help us and the absolutely lovely treatment that each individual gave us. I will recommend Infiniti of Bellevue all day everyday! I love my Infiniti and it is by far the best purchase I have made in my adult life thus far. Thank Infiniti of Bellevue for helping achieve a beautiful dream that I didn’t realize I had!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car and thank you very much for taking the time to share your kind and thoughtful review and recommendation. We are happy that our Sales team provided you with an exceptional experience during your visit and it was our pleasure working with you. We appreciate you and your business and we welcome every opportunity to assist you, your family and friends in the future. Thank you for choosing INFINITI of Bellevue and all the best in the New Year!

Arturo is always very helpful with any issues that might

Arturo is always very helpful with any issues that might arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and for allowing Arturo and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Wishing you all the best in the New Year!

Greed will eventually be the death of all dealerships.

Greed will eventually be the death of all dealerships. People are tired of markups and being ripped off at every turn. I get s business needs to make a profit but trying to make 10k on every transaction is pure greed and the exact reason a sale did not happen with this stealership.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are sorry to learn that your visit was not a positive one. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

Arturo was great as always!

Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

Convenient appointment process, pleasant and

Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that your visit with us was convenient, comfortable and pleasant. We will look forward to your next visit with us. Have a great weekend!

Brandon was excellent!

Brandon was excellent! Loaner had less than 1/4 tank gas with low fuel light coming on soon after, probably should have been fuller.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and visit with our service team. We are happy that Brandon provided great customer care for you and we are sorry to learn about your loaner not having enough gas. I will make sure to pass on your feedback to management and apologize for any inconvenience this may have caused. Thank you again for your visit and for trusting our service team to assist you. Have a wonderful afternoon!

Asha was very helpful and clear in her description and

Asha was very helpful and clear in her description and recommendations for service. It was a pleasure to work with her.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you Stephanie! Thank you for choosing INFINITI of Bellevue and for allowing Asha and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.

Very professional and efficient, my car had battery issue

Very professional and efficient, my car had battery issue so I drove in without appointment, I asked to replace the battery and was suggested to repair without replacement, also had oil change and lights fixed, very professional and efficient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!

I don't choose to write anything about the dealership.

I don't choose to write anything about the dealership. Please remove from survey. Thanks.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your recent visit and review. We have removed you from our follow up survey/review request list. Please reach out if we can assist with anything further. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business.