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Long of Chattanooga

(1,294 reviews)
Visit Long of Chattanooga
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (855) 373-3697 (855) 373-3697
Used (888) 827-1307 (888) 827-1307
Service (877) 232-7450 (877) 232-7450

Inventory

See all 177 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2025.
Long of Chattanooga is a Mercedes-Benz dealership in Chattanooga Tennessee. We offer a wide selection of new pre-owned and certified Mercedes-Benz vehicles for you. We make your vehicle buying process easy and have one of the highest customer satisfaction index scores in the southeast.

We sell quality certified pre-owned cars at affordable prices. We have excellent specials from time to time so be sure to checkout our online specials while shopping for your next Mercedes-Benz vehicle.

Service center

Phone number (877) 232-7450

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long of Chattanooga from DealerRater.

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Parts dept stinks.

Parts dept stinks. Does not answer phone or return calls. Never can speak to parts manager. I recommend Clayton Volvo Parts, ask for Thomas the Parts Manager, he will answer phone and get parts correct and delivered on time. I am located 12 miles from Chattanooga dealer and can not get service.

Parts dept stinks.

Parts dept stinks. Does not answer phone or return calls. Never can speak to parts manager. I recommend Clayton Volvo Parts, ask for Thomas the Parts Manager, he will answer phone and get parts correct and delivered on time. I am located 12 miles from Chattanooga dealer and can not get service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ardis provides excellent customer service.

Ardis provides excellent customer service. His professionalism was only exceeded by his intentionality to serve well.

Ardis provides excellent customer service.

Ardis provides excellent customer service. His professionalism was only exceeded by his intentionality to serve well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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James Odom was great to work with.

James Odom was great to work with. He listened to all my need and wants and found the right vehicle. Thanks again to the dealership.

James Odom was great to work with.

James Odom was great to work with. He listened to all my need and wants and found the right vehicle. Thanks again to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Neil has been helping my family for 20 years.

Neil has been helping my family for 20 years. Very helpful and resourceful. Knowledgeable about MB.

Neil has been helping my family for 20 years.

Neil has been helping my family for 20 years. Very helpful and resourceful. Knowledgeable about MB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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You are always with the same service representative.

You are always with the same service representative. My representative, Joshua, takes good care of me, knows me, and always provides a car for me!

You are always with the same service representative.

You are always with the same service representative. My representative, Joshua, takes good care of me, knows me, and always provides a car for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Neil was great this is are 8 th car from him wouldn't

Neil was great this is are 8 th car from him wouldn't buy from anybody else love long mercedes

Neil was great this is are 8 th car from him wouldn't

Neil was great this is are 8 th car from him wouldn't buy from anybody else love long mercedes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Neil and Roman we great.

Neil and Roman we great. Always have dealt with Neil and will continue to with him best salesmen I have seen

Neil and Roman we great.

Neil and Roman we great. Always have dealt with Neil and will continue to with him best salesmen I have seen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Aaron was awesome to work with again.

Aaron was awesome to work with again. I purchased my second car from him and the experience was amazing.

Aaron was awesome to work with again.

Aaron was awesome to work with again. I purchased my second car from him and the experience was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Been dealing with Neil for over 15 years.

Been dealing with Neil for over 15 years. Love my new AMG. Will be back!

Been dealing with Neil for over 15 years.

Been dealing with Neil for over 15 years. Love my new AMG. Will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Been dealing with Neil for over 15 years.

Been dealing with Neil for over 15 years. He is the best. Love my new AMG.

Been dealing with Neil for over 15 years.

Been dealing with Neil for over 15 years. He is the best. Love my new AMG.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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