Mercedes-Benz of Tysons Corner

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Tysons Corner Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2000

Mercedes-Benz of Tysons Corner features the finest collection of new and used Mercedes-Benz vehicles in Northern VA and

...

Metro DC areas. While you are visiting our website, please take a look at our extensive inventory of new and pre-owned vehicles, including the newly released 2018 and 2019 models. Our pre-owned inventory features everything from top-of-the-line luxury cars and SUVs to inexpensive offerings for the newest driver in your family. At Mercedes-Benz of Tysons Corner, we work hard to find you the Mercedes-Benz or other pre-owned vehicle of your dreams.

"Take advantage of the Summer Event special offers!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
152 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 10, 2019

    Had my final prepaid service. This car is 5 years old, but only has 18000 miles on it, so there was some adjustment to what would have been a fifth year... service. Collin Jenkins was the advisor and provided a 10000 mile service. Collin is very capable and handled my case efficiently. I waited for the car and the service was done in an hour and a half. I have bought 3 E class vehicles from this dealer and have always had first rate service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful review, Paul! We're so glad to see that your service has always exceeded your expectations and Collin carried on the tradi...tion. Please bring your car back at any time.

  • 2.0 out of 5
    November 6, 2019

    Stopped in this past weekend to look at a used vehicle that MB of Tysons Corner had listed on their website. While the photos were stock one of the sales... reps was kind enough to send me pictures of the vehicle in question. Drove all the way to the dealership only to be completely amazed that a Mercedes-Benz dealership would put a car in its given condition on their lot to represent their dealership. Been a Mercedes-Benz owner for 20 years and a was shocked to arrive down there and see a car with a FAILED VA inspection sticker in the window, clear coat peeling off half of the hood, front bumper was not aligned correctly as the gaps on the right side were very evident. These things coupled with a sizeable dent on the right rear door and all of the wheels had significant clear coat issues or were curbed so bad, I would bet to say they would be hard to even road force balance. The only other mention is that they do not offer CarFax reports on their website to help consumers choose or eliminate vehicles based on its previous history.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, I am sorry to hear about the vehicle you were interested in not meeting your expectations. Providing excellent customer service is our main goa...l and I would appreciate the opportunity to discuss your concerns about the condition of the vehicle further. Please email me at jhoover@penskeautomotive.com. Thank you! -Jason Hoover, General Manager, Mercedes-Benz of Tysons Corner

  • August 25, 2017

    Ed Moore and the sales team are nothing but the best. He went above and beyond from beginning to end. Thank you Tysons Corner Mercedes!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 16, 2019

    My wife has been taking her Mercedes ML-350 in to this dealer since we bought it, for regular services and repairs. As exected with luxury cars, the... charges for labor and parts have been sky-high. However, I began to notice that after almost every visit they seem to find something different on the car (and not for the reason we brought it in) that needs to be "fixed" and at an exceptionally high cost, of course. Recently, I took her car in for simple a battery/starting problem. When the Maintenance Rep called me to give me the findings on the battery issue, he also told me he had found another unrelated problem. He said the car's right-rear suspension coil was broken and needed to be replaced. Really, I replied - becoming suspicous and knowing that if I had a bad coil I would not only know it, I'd hear it when driving. I declined that repair when he told me it would cost in excess of $1,300 to replace it. Thinking this could be an fraudulent attempt to get paid for a repair job not needed (perhaps not even actually done), I later took the car into another service shop I trusted to confirm what I suspected. I had them put it on the rack and the mechanic and I went under the car to inspect all the coils. They were all in perfect condition - no cracks, no breaks. I write this for the benefit of other customers who may be getting ripped-off for phony or unneeded repairs, intentionally or through incompetence. These type of scams have been going on for years. There are honest dealers and service shops out there. I'm just not sure this is one of them. We will be taking our Mercedes elsewhere in the future.

    2.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, Our goal is to keep our guests' vehicles in optimal condition. It is concerning to learn about your impression of us due to you not agreeing wit...h the recommended repairs. If you wouldn't mind. please provide your contact information in an email to jhoover@penskeautomotive.com when you have a moment so that we may discuss your experience. Best regards, Jason Hoover- General Manager of Mercedes-Benz of Tysons Corner

  • 5.0 out of 5
    October 12, 2019

    Jaime took his time on the last Sunday of the month to educate us on the cars, show us the cars that would fit our monthly budget and most importantly... made us feel so comfortable. Nam also did a great job! We know Tyson’s Mercedes is now home!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Kiara, for taking the time to share your experience with Jaime! We truly appreciate your positive feedback, and We look forward to taking c...are of any of your auto needs in the future.

  • 1.0 out of 5
    October 4, 2019

    I've bought two cars from this place. Each time, I've come out getting the feeling that I got low balled. Yesterday, they made me go through the entire... process of car buying only to tell me 3 hours later that there was a nick on my new car's side mirror and the car was in the body shop. They said they would deliver my car the next day and so far, there is no car. Also, I told the sales associate, Nick Williams , that I had my own check from my credit union and not to run my credit. 30 mins later, I got an alert on my phone that they ran my credit anyways. When they finally brought the car over, the fuel lid wasn't flush with the body. Opening and closing it didn't work. You would think paying $90,000 for a vehicle, you would get better service and a clean car. Will never recommend this place.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Adnan, Thank you for bringing this situation to our attention. I apologize for any inconvenience and would appreciate the chance to speak with you to... learn more. Would you mind emailing me at jhoover@penskeautomotive.com with your preferred contact information? Sincerely, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

  • 1.0 out of 5
    September 11, 2019

    They quoted me over $2100.00 for a repair, went to another Dealership and the Module was loose and was unplugged so repair cost me $150.00.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Eric, We strive to offer complete and accurate services to our guests. I regret to learn that the suggested repair did not meet your expectations. Pl...ease reach out to me when you have a moment at jhoover@penskeautomotive.com so that we may discuss your concerns. Best regards, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

  • 5.0 out of 5
    September 8, 2019

    Services was great. We also previously worked with a salesman Ahmed. He was very good at guiding us through the process of buying a new car. Highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Nadhra. We will be sure to thank Ahmed for providing you with excellent service during your car-buying experience. Let... us know if there is anything else we can help you with. We look forward to your next visit.

  • 5.0 out of 5
    August 31, 2019

    Aria was extremely helpful. I had my mom with me. She can not stay on her feet long. Aria gave his chair to my mom. I had a very good experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing us, Shamila! We hope to see you again!

  • 4.0 out of 5
    August 15, 2019

    Negotiating and buying was the enjoyable part of the process. After we bought the car we were told we will be contacted by customer services to go over... all the features of the new car.... still waiting that call. So much for customer service ...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, I am sorry to hear about you not receiving a follow-up call. Providing excellent customer service is our main goal and I would appreciate the... opportunity to discuss this further with you. Please email me at jhoover@penskeautomotive.com. Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

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