Reviews
Sold the car out from under me after I drove 8 hours. Eric asked me to come in and check it out but didn’t hold it. I presumed he took care of it since I had an appointment and locked it in online and confirmed the appointment 3 times with two different people and I was told to come in first. 25 minutes away I was told it’s gone and no help was offered. I can not recommend doing business with a dealership or people like that.
Sold the car out from under me after I drove 8 hours. Eric asked me to come in and check it out but didn’t hold it. I presumed he took care of it since I had an appointment and locked it in online and confirmed the appointment 3 times with two different people and I was told to come in first. 25 minutes away I was told it’s gone and no help was offered. I can not recommend doing business with a dealership or people like that.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
My daughter has bought several cars from Mayse and we have always had a great experience. Recently I decided to buy from Mayse and purchased a new car. I had an excellent experience at first. The car had hail damage from a recent storm. I was told during the purchase process that it would be fixed. Fixed! not partially fixed or it may not be 100%, but fixed! After picking my car up after being "fixed", I notice some hail damage still present on the passenger window trim, two placed that were very noticeable on the driver front fender that were patched and a larger one on the hood. When I spoke with the salesman, he explained, " well this is why it was discounted off so much, there was not a guarantee it would be 100%." I explained that was not what he had told me the day of the purchase, his exact words were " We will fix all of the damage." He then proceeds to tell me, he will speak to the owner of the repair shop and advocate for me. He would then let me know what he says. It has been a week and I have not heard back. I sent him a text and crickets!!!!!! Lessoned learned!!
My daughter has bought several cars from Mayse and we have always had a great experience. Recently I decided to buy from Mayse and purchased a new car. I had an excellent experience at first. The car had hail damage from a recent storm. I was told during the purchase process that it would be fixed. Fixed! not partially fixed or it may not be 100%, but fixed! After picking my car up after being "fixed", I notice some hail damage still present on the passenger window trim, two placed that were very noticeable on the driver front fender that were patched and a larger one on the hood. When I spoke with the salesman, he explained, " well this is why it was discounted off so much, there was not a guarantee it would be 100%." I explained that was not what he had told me the day of the purchase, his exact words were " We will fix all of the damage." He then proceeds to tell me, he will speak to the owner of the repair shop and advocate for me. He would then let me know what he says. It has been a week and I have not heard back. I sent him a text and crickets!!!!!! Lessoned learned!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Looked at a used jeep for my son Was told no negotiations plus a 549 dollar administration fee Absolutely would go somewhere else to shop for a vehicle
Looked at a used jeep for my son Was told no negotiations plus a 549 dollar administration fee Absolutely would go somewhere else to shop for a vehicle
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
have purchased 2 pre-owned vehicles from Mayse. Live in Kansas City. What I like about them is they had gone thru the vehicles and fixed all the problems before they even sold the vehicle. we settled on the price, and I told them if it was as clean as they said it was, I would take it. both times went down, inspected and less than 2 hours drove off. cannot compline about anything. first car lasted 10 years and had over 275000 miles before I decided, it was time for a different car. 2nd on purchased 3 years ago. driven 50,000 miles no issues.
have purchased 2 pre-owned vehicles from Mayse. Live in Kansas City. What I like about them is they had gone thru the vehicles and fixed all the problems before they even sold the vehicle. we settled on the price, and I told them if it was as clean as they said it was, I would take it. both times went down, inspected and less than 2 hours drove off. cannot compline about anything. first car lasted 10 years and had over 275000 miles before I decided, it was time for a different car. 2nd on purchased 3 years ago. driven 50,000 miles no issues.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mayse is a great place to buy a car. Simplified and straightforward process. No surprise fees or costs. Good people to work with.
Mayse is a great place to buy a car. Simplified and straightforward process. No surprise fees or costs. Good people to work with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mayse is the best place to buy a car. John Kieney our sales persons is super professional and polite. They also have the best pricing and no hassle experience.
Mayse is the best place to buy a car. John Kieney our sales persons is super professional and polite. They also have the best pricing and no hassle experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We just bought a new Buick. We couldn’t have had a better experience. We will recommend MAYS to everyone looking for a new car. And will definitely buy from them again. They even passed out ice cream bars to help cool down a very hot day!
We just bought a new Buick. We couldn’t have had a better experience. We will recommend MAYS to everyone looking for a new car. And will definitely buy from them again. They even passed out ice cream bars to help cool down a very hot day!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I reached out to Mayse Automotive about a 2025 Silverado that was being advertised on Cars.com. Never heard a peep back from them. I have gone elsewhere to look for a truck.
I reached out to Mayse Automotive about a 2025 Silverado that was being advertised on Cars.com. Never heard a peep back from them. I have gone elsewhere to look for a truck.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Micah, I am very sorry to hear that your experience here at Mayse was not completely positive. This is not the norm, as we take customer satisfaction very seriously here at Mayse. I do see in our system where we sent you 6 emails and a text. Again, I am very sorry that your perception of our store was not a positive one, and I hope that in the future you are willing to give us another chance to prove our commitment to customer care! If you'd like to speak about this further, please reach out to our Sales Manager.
Ehren and Laz were great to work with from start to finish. We experienced top notch service with no pressure to buy. We took off work to come to Aurora and appreciate their prompt attention and being ready when we arrived. Also enjoyed the conversations while there. Get to know Laz and Ehren, you won’t regret it.
Ehren and Laz were great to work with from start to finish. We experienced top notch service with no pressure to buy. We took off work to come to Aurora and appreciate their prompt attention and being ready when we arrived. Also enjoyed the conversations while there. Get to know Laz and Ehren, you won’t regret it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for a great review, Jim and Michelle! We are pleased Ehren and Laz provided you with a great purchasing experience. As always, please don't hesitate to reach out for any of your future automotive needs. We are here to help! Thank you for choosing Mayse!
I was absolutely amazed at the professionalism of the staff at Mayse. William and Stan were so accommodating but not pushy. I would recommend them to anyone and definitely will be back. Thank you for such a pleasant car buying experience
I was absolutely amazed at the professionalism of the staff at Mayse. William and Stan were so accommodating but not pushy. I would recommend them to anyone and definitely will be back. Thank you for such a pleasant car buying experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for a great review, Leona! We are pleased William and Stan provided you with a great purchasing experience. As always, please don't hesitate to reach out for any of your future automotive needs. We are here to help! Thank you for choosing Mayse!