Reviews
Had an amazing experience buying my Kia .
Had an amazing experience buying my Kia . Shout out to Richard and Melissa . Very satisfied with the service :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am Not sure why everyone is tripping, this dealer is
I am Not sure why everyone is tripping, this dealer is excellent. Shout out to their Internet Team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
the team here is the best i would not take my vehicle
the team here is the best i would not take my vehicle to any other location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I called service department asked for Jesse who’s been
I called service department asked for Jesse who’s been taking care of my Kia told him that I needed an oil change if it was possible to get me in today. He said yes, come on in and within an hour I had my oil change and my car wash. Jesse is so nice considerate listens to the customers and because of him I purchased a new Kia from them,and will continue to do service because of him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First impression?
First impression? I was greeted and treated with care but that’s to be expected. I arrived prior to the opening of the dealership and, once they opened, immediate attention was devoted to me. The first sales person (please forgive me but I believe her name was Jasmine) was extremely professional. There was a specific vehicle I came to see and, after the test drive, negotiations began. After a brief stint, I decided to think about the purchase. I was then turned over to Omar. Omar spoke quickly and it was soon evident I was not leaving without this vehicle; he wanted to sell it and I wanted to purchase it. Needless to say, we were miles away from the purchase. That being said, we reached Nirvana in terms of a price. There was some subtle (yet financially detrimental) steps where Omar dropped the ball. Fortunately, I caught him each time. This left a sour taste in my mouth and is the main reason I did not rate the dealership with 5 stars. The vehicle could have been cleaned a bit better. The date of purchase was Sunday so it could have been a limited staff issue, yet I feel the vehicle should have been immaculate. I was sold a 10 year, 100,000 mile warranty but was told, once I had to sign the warranty paperwork, that it wasn’t exactly as it was presented. It should have been something mention in the beginning; it wouldn’t have been an issue at all. Overall I’m pleased with the vehicle but feel the issues with the process were completely unnecessary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Crooks work in this private owned kia dealership.
Crooks work in this private owned kia dealership. I just wanted to tell you this place is full of liare and rude and disrespectful crooked emploees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They are crooks.
They are crooks. It is not matter if you need customer service or you buy or lease car these people are crooked and rude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I love my Riverside Kia
I went to get my oil changed at Riverside Kia dealership and it went out good I met a man name Armando Gomez here yo sit with you tell you what you are going to be getting with your car so yes I recommend Riverside Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If there were no stars, I would have selected that.
If there were no stars, I would have selected that. Don't buy a car there unless you enjoy being insulted or ripped off!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Seamless service
Staff was so nice. I would recommend Kia of Riverside for automotive purchase and service needs. I am happy to recommend Riverside Kia and the personnel who work here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase