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Riverside Kia

(199 reviews)
Visit Riverside Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
New (951) 267-5592 (951) 267-5592
Used (951) 267-5692 (951) 267-5692
Service (951) 267-6217 (951) 267-6217

Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Kia from DealerRater.

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Ivan and Linda were amazing to work with.

Ivan and Linda were amazing to work with. They went above and beyond to make sure I was taken care of. They were kind and made the experience one that was stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Melissa was very friendly, professional and knowledgable

Melissa was very friendly, professional and knowledgable about the Kia Sportage my mom leased. Very enjoyable experience altogether! Will definitely pass it on about this Kia dealership. Thank you Melissa!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2 words is all I need Angel Dorado - in these times we

2 words is all I need Angel Dorado - in these times we truly have forgotten how important real person to person interaction is so important in life so we can achieve our goals. When I arrived to the dealership let’s just say - I was back to my childhood (only child ) finding myself talking to the wall or should I say to the Tellurides I was eyeing, there were 4 sales people sitting outside (Angel not being one of them ), I entered the dealership and a went to the managers office and asked for some help, Mike was with a client and was the first to stop and greet me and explained to me he was busy However would be with me shortly. I sat in waiting room and Angel was helping a couple with 3 minor children- I observed and listened to this young man’s conversation and how he took time to explain the sales process and what was left to finish the transaction. The most impressive part of my observation was Angel realizing the children were getting a little anxious and how he made the couple comfortable and prioritized the kids and urgency of speeding up the process. Long story short- Angel wound up helping me- even though I was there 5.5 hours- we got to the price I wanted and drove off with what I wanted- while the others were still working o their tan lines

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Melissa was waiting for us and all the paperwork was

Melissa was waiting for us and all the paperwork was completed. My wife will rarely drive a car with a salesperson but she was totally at ease with Melissa. The Finance Mgr, I think it was Anthony was the nicer Finance person we had ever met. Answered all our questions and explained every form we signed. Melissa then finished up plus setup up our Kia connect. She has since been in touch to see if there were any questions or concerns. While we did not do a.great deal of negotiating since the Sportage is very popular she handled things very professionally resulting in a win-win situation for everyone. On the other hand although I gave the dealership 5 stars this was mostly due to Melissa and found your dealer add ons complete xxxxxxxx and other than the none essential wheel locks could not see, touch, or smell that any of the other illusionary add ons were done. Had it not been for Melissa we would have moved on to the other dealers we were in contact with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service!

Great service! The staff made our decision making smooth. They were knowledgeable and didn’t make us feel pressured or rushed. It was one of most positive vehicle purchasing experiences we’ve had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, got us what we were looking for, glad we made a

Friendly, got us what we were looking for, glad we made a deal. Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best and easiest car shopping I have ever experienced.

Best and easiest car shopping I have ever experienced. Truly what car buying should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would not return to purchase a vehicle, they ran my

I would not return to purchase a vehicle, they ran my credit on 3 different days after assuring me that they would only run it one time. They were not counting that i monitor my credit on several apps.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ivan and the dealership helped me get the car I exactly

Ivan and the dealership helped me get the car I exactly wanted, they were professional and welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

People are friendly and patient, especially Melissa that

People are friendly and patient, especially Melissa that provided excellent customer service. Good experience and will recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.