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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 AM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:00 AM - 7:00 AM
Tue 7:00 AM - 7:00 AM
Wed 7:00 AM - 7:00 AM
Thu 7:00 AM - 7:00 AM
Fri 7:00 AM - 7:00 AM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.4
262 lifetime reviews. Includes reviews of DARCARS Ford Kia Lanham from DealerRater.com
  • Awesome Experience!

    I recently purchased a 2013 Kia Sorento from the DARCARS Ford Kia Dealership in Lanham, MD. There are Kia dealerships that are closer to my home, ...


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    I recently purchased a 2013 Kia Sorento from the DARCARS Ford Kia Dealership in Lanham, MD. There are Kia dealerships that are closer to my home, but based on various recommendations from friends, I decided to check out DARCARS in Lanham. I certainly am glad that I did. This was a great car buying experience! The team at DARCARS is excellent...very knowledgeable and helpful, friendly and professional....probably one of the best sales teams I have come in contact with. Mike in sales is fantastic. He took his time to explain all of the features in my new Sorento and truly made this an enjoyable experience, which is not always the case at other dealerships. My Kia is great...absolutely love the car and so happy I made the decision to buy a Kia. Very well made car, great features and the warranty is definitely an added bonus.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?

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  • Took care of everything

    I was visiting a ton of different dealerships to find and purchase my first new car- after days and many hours or searching, the team at darcars l...


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    I was visiting a ton of different dealerships to find and purchase my first new car- after days and many hours or searching, the team at darcars lanham kia were the most courteous, informative, and helpful out of all my visits. Shortly after that- I drove off the lot in a brand new car thanks to Mike Robinson and his crew. Great group of individuals, really helped reduce some of the stress and questions I had around the whole process. Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service mgr James provided excellent service

    They're currently under major renovation, hence the 3-star facility rating. I'd have scored even lower from before the renovation, as their previo...

    Dealer Response

    Thank you for sharing your feedback with us, Ricardo! We always look to improve the service we provide. If you have more information about your vi...


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    They're currently under major renovation, hence the 3-star facility rating. I'd have scored even lower from before the renovation, as their previous customer waiting area was dirty, hot, grungy, and uncomfortable. Their cashier is very bad at customer service, but that was more than made up for by James, the Service mgr, who's the only person in 3 years of Kia dealers who flagged the multiple recall repairs my 2014 Kia Soul! required - that's exactly the kind of professional product knowledge and attention to detail that I expect from any dealer. As long as he's there, and manages my car service and repair, I expect to rate them 5 stars. Their shuttle drivers were courteous and helpful as well. The other two people in the office I've dealt with - a service scheduler, and the cashier - both lack decent customer service skills. The scheduler merely does as asked, and never flagged my recalls on either visit, and the cashier/receptionist lacks basic courtesy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback with us, Ricardo! We always look to improve the service we provide. If you have more information about your visit, please let us know. Thank you!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2014

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

"See what it's like to love your dealership."