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Upper Marlboro Ford

4.7
(378 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 2:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–2:00pm
Sunday Closed Closed

Reviews

4.7
(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great experience.

Great experience. Everyone from the salesperson to finance. It was so quick and an enjoyable experience. Will definitely suggest this dealer to my friends.

5.0

Great experience.

Great experience. Everyone from the salesperson to finance. It was so quick and an enjoyable experience. Will definitely suggest this dealer to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

The service was sensational.

The service was sensational. My assistant team was great starting from the time I walked in the front door.I would highly recommend this dealship to any in the DMV area. 5 stars for sure!

5.0

The service was sensational.

The service was sensational. My assistant team was great starting from the time I walked in the front door.I would highly recommend this dealship to any in the DMV area. 5 stars for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kelvin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Floyd, Grady and the whole Crew at UMF as always are a

Floyd, Grady and the whole Crew at UMF as always are a pleasure to deal with. I have purchased may Vehicles from them and are thoroughly pleased with the service they provide. I recommend them to all my friends & associates.

5.0

Floyd, Grady and the whole Crew at UMF as always are a

Floyd, Grady and the whole Crew at UMF as always are a pleasure to deal with. I have purchased may Vehicles from them and are thoroughly pleased with the service they provide. I recommend them to all my friends & associates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Very friendly and had a great experience with everything

Very friendly and had a great experience with everything at this dealership. I’m satisfied with the service I got!

5.0

Very friendly and had a great experience with everything

Very friendly and had a great experience with everything at this dealership. I’m satisfied with the service I got!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Love my new vehicle!

Love my new vehicle!!! Pleasant experience from beginning to end! Professional and warm staff who never failed to greet with a smile with the eagerness to assist. Marboro Ford Customer for life! Vw

5.0

Love my new vehicle!

Love my new vehicle!!! Pleasant experience from beginning to end! Professional and warm staff who never failed to greet with a smile with the eagerness to assist. Marboro Ford Customer for life! Vw

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Upper Marlboro ford

They treated us absolutely amazing as soon as we parked my guy Cornelius took care of us and had us test driving in less than 5 mins. They made the process very easy and we felt very welcome. After we decided what we wanted we went to financing and Ms Shelly was also a treat. She made us feel at home and welcome and was very understanding about our budget and did everything in her power to make our payments work for us. They also played with my son and kept him occupied while we did paperwork. They gave both my kids ford shirts as well. It was hands down the best experience I've ever had a a car dealership. I would highly recommend upper Marlboro Ford if your looking for a Ford

5.0

Upper Marlboro ford

They treated us absolutely amazing as soon as we parked my guy Cornelius took care of us and had us test driving in less than 5 mins. They made the process very easy and we felt very welcome. After we decided what we wanted we went to financing and Ms Shelly was also a treat. She made us feel at home and welcome and was very understanding about our budget and did everything in her power to make our payments work for us. They also played with my son and kept him occupied while we did paperwork. They gave both my kids ford shirts as well. It was hands down the best experience I've ever had a a car dealership. I would highly recommend upper Marlboro Ford if your looking for a Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello William, thank you for taking the time to leave us your response to our staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

Definitely a 10 out of 10 highly recommend

Upper Marlboro Ford has a super friendly staff from the manager, sales team ,and the finance team they all made the buying process super easy this is the second car I have bought over the years from this team highly recommend you checking this dealership out

5.0

Definitely a 10 out of 10 highly recommend

Upper Marlboro Ford has a super friendly staff from the manager, sales team ,and the finance team they all made the buying process super easy this is the second car I have bought over the years from this team highly recommend you checking this dealership out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

The team at Upper Marlboro Ford was fantastic I was

The team at Upper Marlboro Ford was fantastic I was incredibly happy with purchase of the 2007 Mini Cooper S.

5.0

The team at Upper Marlboro Ford was fantastic I was

The team at Upper Marlboro Ford was fantastic I was incredibly happy with purchase of the 2007 Mini Cooper S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I am not satisfied with getting a nice car nice nice nice

I am not satisfied with getting a nice car nice nice nice like good car

5.0

I am not satisfied with getting a nice car nice nice nice

I am not satisfied with getting a nice car nice nice nice like good car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Caring, professional, and understanding

The team at Upper Marlboro Ford continue to be the best. Even if something isn?t perfect they are professional and understanding to find an appropriate solution to rectify your concerns. It truly feels like dealing with family. Thank you for another great vehicle. No matter where I am in the country, they will be my dealership,

5.0

Caring, professional, and understanding

The team at Upper Marlboro Ford continue to be the best. Even if something isn?t perfect they are professional and understanding to find an appropriate solution to rectify your concerns. It truly feels like dealing with family. Thank you for another great vehicle. No matter where I am in the country, they will be my dealership,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels!

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