Upper Marlboro Ford
Upper Marlboro Ford Hours
Special Offers
About Our Dealership
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to b
...
rowse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
"Here for you every step of the way through the ownership cycle of your vehicle."
Photos & Videos
Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Read reviews that mention:
-
May 27, 2021
My experience started off nice. I was told that the car was Maryland inspected but later on came to find out that wasn't true. Windshield wipers were... falling apart, front tires worn on the inside from not being aligned, air conditioning wasn't working, and just finding out that my shocks and struts are all worn out badly. I was sold a lemon under false pretenses. Windshield wipers and air conditioning along with the two front tires were replaced by the dealership. But I'm now I'm paying thousands of dollars to get my shocks and struts fixed. Unacceptable for buying a used car by a authorized dealership!
Does not recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you... are willing, please contact our General Manager, Floyd Alexander, at (301) 627-5600 so we can work towards a resolution. We look forward to hearing from you. Take care.
-
May 17, 2021
Christian took very good care of us. His professionalism was impeccable. We got a great deal on our new 2021 Ford Explorer. The transaction was fast, fair... and very friendly. I would highly recommend Upper Marlboro Ford to anyone buying a new or used vehicle!! The Customer Service Manager and Finance officer were awesome and genuinely caring.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi James, we're happy you found our staff to be so supportive during your experience here at Upper Marlboro Ford. Thank you so much for being one of o...ur valued guests and we look forward to your next visit!
-
March 26, 2021
Very good service. They really help me get the car I wanted.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
March 19, 2021
Great Experience with the staff and overall buying process.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we wi...ll be more than happy to assist you! Safe travels!
-
October 28, 2020
Finance people was excellent, Finance manager handle my account with patience and her expertise
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are happy we could make your experience a positive one! At Upper Marlboro Ford, we value our customers and we look forward to seeing you on your ne...xt visit. Take care!
-
October 21, 2020
I actually had not com to buy I had come just to see a vehicle. I left with a brand new vehicle
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHerman, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than hap...py to assist you! Safe travels!
-
October 20, 2020
I contacted the dealer online. I am from Florida but I was in Dumfries Va at my son's house. I had a trade as well. We worked the numbers via text and... email. They delivered my new vehicle to my son's house and picked up my trade. It was a great experience. I would buy a vehicle from them in a heartbeat. Great deal vehicle was as described.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
September 11, 2020
Shelly from Financing and Cristian from sales made my purchased a great experience ever
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you? -
August 8, 2020
The salesman Happy, the sales manager and finance team were great. World class experience. The only caveat is I had to buy a new battery a week after buying... the truck.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseJason, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you have any additional questions abo...ut services you received and thank you again for choosing Upper Marlboro Ford!
-
June 30, 2020
My overall experience at this dealership was amazing. The salesman Mr. Harold did a fantastic job along with the finance officer Ms. Shelly Samuel. Ms.... Samuel made the buying process easy, quick, and affordable.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseInga, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Tak...e care!