Upper Marlboro Ford

Top Quality Experience, in and out services. Customer satisfaction was home oriented. This was like doing business with family. My rep Markel made my experience... outstanding. I would not hesitate to do business again with him at Waldorf Upper Marlboro Ford.

Found the vehicle I was looking for on Cars.com and messaged UMF right away to ensure the vehicle was still there. It was, thankfully! I was contacted... by Cornelius within a few hours and made arrangements to see the vehicle. When we arrived Cornelius met us with the vehicle ready and waiting. The whole process was seamless from there on. We agreed on the price, got the standard information reviewed and vehicle paid for and I was out the door. This place has their stuff together. Even going through the financial process was a breeze. Dasha walked me through everything with no 'come on buy this extra' sales pitch about her. She was straight forward and thorough. All in all after buying cars over my 30 years of doing so, which amounts to over 10 vehicles, this was by far the most enjoyable. Everyone there was just there to make sure if that's the vehicle I wanted, they made sure remove obstacles so I could. They even re-cleaned the entire interior of the vehicle because I found the inside of the center console was dirty and there was a small spot on the headliner. To sum up, A rating in my book, if I ever look for another car, I'm going there first to see what they have in stock. Even though its an hour and half drive, it's worth it.

Needed a work truck fast. Texted Marcus and Happy Happy early in the morning and he had me in exactly what I was looking for by 2pm. This is the second... truck I've bought from Upper Marlboro Ford and I will always buy from them.

As soon as I pulled onto the dealership I was greeted by a salesman by the name of Happy. He introduced himself and asked what brought me by after explaining... and a test drive, within about twenty minutes I was ready to buy. Not only my exceptional experience with Happy, but the sales manager Mark made sure everything went by as smooth as it can be. He definitely made sure I was happy with my new ride. Thank you guys sooo much.

Don't go here! I came to an agreed upon price with the online sales team. I then had her confirm with her manager THREE times on the confirmed price before... I drove there. The manager on duty today then said the price was going to be $5k MORE than the agreed upon price! There was no confusion on what was agreed to. The manager even had a copy of the communications between myself and the sales team.

I found the car my wife wanted and our negotiations were all very professional and was treated very well and traded in my old car and bought a new one... and we love it

In my experience I have bought many cars and I would say these were one of the best dealers I have worked with.

Great car shopping experience at Upper Marlboro Ford. The sales consultant, Mr. Cornelius Woodson, was very patient and didn't pressure me. He allowed... me to shop on my own, and when I wanted more information he was available. Marcus the sales manager and the finance office representative were equally impressive. One of the best experiences I had with purchasing a vehicle.

Grady Buckmaster and the other staff that were involved made the process simple and easy.

Everyone at the dealership is top notch in their business there