Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
{{currentIndex + 1}} of 8

Reviews

4.9
179 lifetime reviews.
  • Plugs take 3 hours now?

    I came in just to get my tire plugged because it was going out and ended up waiting for 3+ hours before it was done. There was only 1 person ahead...

    Dealer Response

    Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Upper Marlbor...


    Show Full Review

    I came in just to get my tire plugged because it was going out and ended up waiting for 3+ hours before it was done. There was only 1 person ahead of me. Everytime I come here the service is SLOW and receptionist are rude and don't address you unless you're standing directly in front of them. I bought something with my car that allows me to get free service for tires but I believe since the service team doesn't get payed for their labor (due to my package) they take their time.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Upper Marlboro Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (301) 627-5600 and we will do our best to make this better. We hope to hear from you soon.


    Hide Full Review
  • My experience with Ford

    My experience purchasing a new vehicle was great. This is my third purchase within 25- 30years with Ford.


    Show Full Review

    My experience purchasing a new vehicle was great. This is my third purchase within 25- 30years with Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car buying experience

    The customer service was excellent and buying process was painless and hassle free!


    Show Full Review

    The customer service was excellent and buying process was painless and hassle free!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since September 2015