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My sales person was Carly she was very knowledgeable, considerate and very instructional in helping my wife go through every detail of the car’s functioning‘s.... Not pushy she took her time and explained every question we asked. It didn’t feel like I was with a salesperson more like a friend wanting to help. If she was ever to leave the dealership it would be a great loss. I recommend Carly hands down
Customer service provided by Rick and maintenance team at Brian Harris was superb. To my satisfaction, I felt he was truthful with his explanations. I... was disappointed to learn that the maintenance agreement was not transferrable on a certified preowned BMW, therefore my charge was more expensive than I had expected for a routine oil change and checkup.
Having just purchased my seventh vehicle from BH I finally had to stop long enough to write about how pleasant the experiences have been. From Cynthia... W in sales to Rick T in service, everyone treats you with respect and everyone bends over backwards to make sure you leave a very satisfied customer. I HIGHLY recommend anyone looking for a new car to check out BH.
Carly was absolutely excellent and instrumental in the timely purchase of our new BMW. She was friendly and catered to our every need making the car purchase... efficient and convenient with delivery of the vehicle (200 miles away) within hours
Highly recommend this state of the art facilities. Service and quality of professionalism portrayed was definitely first class. Their process leaves... no room for questions
I was greeted upon driving up and was asked to sit inside and Brennen would be right with me. A hour later I stopped a Rick to check on what was going... on. He could not have been nicer. Yes they forgot me but I should have spoke up sooner. Over all the job got done but it being my first service with them was not good. Funny brennen messaged for this review. I applaud Rick for saving the day!
Great customer service! The Brian Harris team went above and beyond to fix my car quickly and answer my questions. The facility is also top notch.
Louis with service was extremely kind and caring and very professional and helped to get my car ready and out in time for my meeting
Great from stay to finish. Got a great deal and great customer service. If. You are looking for new or used this the place to go
Best used car purchasing experience of my 63 years. From start to finish, ever interaction was world class. The financial department offered useful safety... net without high pressure sales tactics.