Brian Harris BMW

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
57 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 14, 2019

    Highly recommend this state of the art facilities. Service and quality of professionalism portrayed was definitely first class. Their process leaves... no room for questions

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    May 13, 2019

    I was greeted upon driving up and was asked to sit inside and Brennen would be right with me. A hour later I stopped a Rick to check on what was going... on. He could not have been nicer. Yes they forgot me but I should have spoke up sooner. Over all the job got done but it being my first service with them was not good. Funny brennen messaged for this review. I applaud Rick for saving the day!

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    Came in for service or repair
    Did make a purchase
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  • June 1, 2015

    Having just purchased my seventh vehicle from BH I finally had to stop long enough to write about how pleasant the experiences have been. From Cynthia... W in sales to Rick T in service, everyone treats you with respect and everyone bends over backwards to make sure you leave a very satisfied customer. I HIGHLY recommend anyone looking for a new car to check out BH.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 10, 2019

    Great customer service! The Brian Harris team went above and beyond to fix my car quickly and answer my questions. The facility is also top notch.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 2, 2019

    Louis with service was extremely kind and caring and very professional and helped to get my car ready and out in time for my meeting

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2019

    Great from stay to finish. Got a great deal and great customer service. If. You are looking for new or used this the place to go

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2019

    Best used car purchasing experience of my 63 years. From start to finish, ever interaction was world class. The financial department offered useful safety... net without high pressure sales tactics.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 26, 2019

    I have driven a BMW since 2005, wouldn’t drive anything else. Nothing feels like a BMW. I recommended it to my sister, now she drives a BMW.

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    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    April 25, 2019

    I would have given a no star if I could have. I will never buy another vehicle from this dealership ever! I had some issues with my lease vehicle. I... turned in my lease vehicle practically in Brand new condition with only 8400 miles on it. The vehicle I leased was one of their if not their most expensive car they have. I had two issues with my lease vehicle that I tried to talk to them about and when I tried to talk to the Lease manager both times, he pretty much told me that that he had more things to do than to help me with my situation. The second time he told me that it was not his problem! I am so furious with this company. I have never been treated this way by any other dealership in my life and I have had cars from Audi, Merecedes, BMW and Lexus. I have paid too much money to BMW to be treated like I did. I had a similar problem with my Audi and their customer service was grand! We solved my issue without any problems. Beware of Brian Harris BMW and their lease options! They are not very helpful at all!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 25, 2019

    Everything about this Service Department is top notch. They will take care of everything from the moment you drive up until you leave with your car. Beautiful... new service department with many amenities for customers to enjoy while waiting. I didn’t have time to wait though so they brought me to and from work while my vehicle was being serviced. I wouldn’t take my vehicle anywhere else after my experience at Brian Harris BMW.

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    Does recommend this dealer
    Came in for service or repair
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