Skip to main content

Jennings Chevy / VW

(1,570 reviews)
Visit Jennings Chevy / VW
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–6:00pm
Tuesday 8:30am–8:00pm 6:30am–6:00pm
Wednesday 8:30am–8:00pm 6:30am–6:00pm
Thursday 8:30am–8:00pm 6:30am–6:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 941-0356 (847) 941-0356
Used (847) 850-0256 (847) 850-0256

Reviews

(1,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jennings Chevy / VW from DealerRater.

Want to share your experience with this dealership?

Write a review

Chris Hallenberg is the best. My family has been going...

Chris Hallenberg is the best. My family has been going to him for almost 25 years. He has provided our family with amazing vehicles and the warmest heart. Thanks Chris for taking care of us once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great group of friendly people. I flew in from Detroit to...

Great group of friendly people. I flew in from Detroit to pick up a CPO Volkswagen GTI. Lenny and the others at the Dealership were very accommodating and made me feel very comfortable while I waited for the car to be delivered. Although there were some delays in preping the car, the overall trip was worthwhile and stress free. At no time did I feel uncomfortable or unwelcomed. Everyone I spoke to was genuine and very friendly. Thanks guys! Great car, my son loves it! -- Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

found a car on the internet, applied for credit. Very...

found a car on the internet, applied for credit. Very fast Alan Stern called me to discuss available cars and invited me to come in. I did stop by without an appointment a very friendly greeted me at the front door. He did have an appointment coming soon and introduced me to Chris who spent the next two hours test driving and looking at the available cars at their remote lot. A car was found price negotiated are bought. Quite a smooth transition. I have been servising a Tahoe their for years, the best shop around. So why not buy there, seemed to be my best option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

needed better fuel mileage, purchased a Chevy Equinox...

needed better fuel mileage, purchased a Chevy Equinox will has 32-38 for highway, Chris Hallenberg was very helpful in finding the right vehicle for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I was a first time car buyer and went to Jennings on my...

I was a first time car buyer and went to Jennings on my search for my first vehicle purchase. I started online and got a prompt and thorough response to my inquiry. When I arrived in person, they did everything to show me around and make sure I got the vehicle I wanted without any games. I would recommend for a new car buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Jerry, is the best. He makes sure I got what I wanted for...

Jerry, is the best. He makes sure I got what I wanted for the best price. This is the 2nd vehicle within 8 months. Believe me I wouldn't have gone back if they didn't do me right the first time around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

An overall terrible experience....Alain Bondi was a very...

An overall terrible experience....Alain Bondi was a very nice fella but quickly shuffled me to Lenny Hack who is just not worthy to be a salesman, he gets defensive if you bring something up about a vehicle and was rude at more than one point and at one point I couldn't believe he would actually say something like he said to me, the customer. Very unprofessional. The vehicle I purchased was supposed to go through a "115 point inspection" but clearly it hadn't so beware. The front brake pads were replaced but the rotors weren't turned, the front upper control arms were bad...boots torn and joints popping, half of the instrument cluster gauges don't work correctly,(a common problem on this vehicle) I test drove the vehicle in the city up to 45 mph...bad idea. After all was said and one I drove it away and got on the highway and when I hit 60 mph I felt in danger from the violent shaking from the vehicle. Turns out the two drivers side wheels were bent...and bent beyond balancing. Lastly the carfax said "no accidents" but the truck had clearly been hit, the front fenders and hood were replaced and painted and the right bedside was replaced and painted also. Never again will I trust a carfax! And to top it all off after a month the a/c starting working randomly...not good when it's 95+ degrees out. Also the two used car sales managers who said multiple times they would help me could never seem to call me back. I can't recall the first man I spoke to but he said he would call and never did. And when I went to get the vehicle registered after having it three weeks the title still wasn't ready....and they had the vehicle on their lot for 2.5 months! The office gals got it handled fast though so kudos to them. After speaking to one office gal she had me call Ray Morris and when I spoke to him he was all about helping me. But when I called back to say how much it would cost and left a message he never returned my call. Overall just a poor place to deal with, they claim family owned for 50+ years but never again would I buy a vehicle there or recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the second car we bought from Jerry and Jennings...

This is the second car we bought from Jerry and Jennings in about a month's time. Jerry was extremely helpful and made the process very quick and efficient. Once we decided on a car, I think he had us in and out of there in an hour with no nonsense. I have enjoyed working with him and would highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was referred to Alan Stern by my father who purchase a...

I was referred to Alan Stern by my father who purchase a car with Alan last year. I had checked out new cars (models/prices/etc) prior to my visit but had not bought a new car in a long time. Alan took his time, gave me detailed information on several models and put no pressure on me for my decision. His knowledge of the cars and his patience with an inexperienced buyer like me was very appreciated. Between the great price and the wonderful service I drove away with a new Cruze. I would highly recommend anyone who is an experienced or inexperienced person in the market for a car to call Alan Stern at Jennings Chevrolet first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Josh is a great young man to work with. He is...

Josh is a great young man to work with. He is knowledgable, professional, courteous, efficient and respectful. He knows his business well. It was a pleasure to have him as our sales person and an honor to work with the entire Jennings team. Alan and Karen Zucker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.