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Jennings Chevy / VW

(1,570 reviews)
Visit Jennings Chevy / VW
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–6:00pm
Tuesday 8:30am–8:00pm 6:30am–6:00pm
Wednesday 8:30am–8:00pm 6:30am–6:00pm
Thursday 8:30am–8:00pm 6:30am–6:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 941-0356 (847) 941-0356
Used (847) 850-0256 (847) 850-0256

Reviews

(1,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jennings Chevy / VW from DealerRater.

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Great person, sales person ....Honest trustworthy

Abu Badar is the BEST: Had a purchase with him in 2001 and he has only grown in helpfulness, kindness and expertise. He deserves a raise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Wonderful Service

I have been dealing with the same seller for six years and he has never let me down I have always walked out of here with a car at a good price. I love Joe Jennings they are the only dealership I will buy a car from! Abu is an excellent person on top of seller! My family has bought seven cars from here In the past ten years and nowhere else so that says something. I will always shop here until Abu retires!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great service and great staff

Chris Hallenberg was very helpful in assisting my husband and I with leasing a new Traverse. We walked into the dealership curious about the Tahoe, as we need a 3 row vehicle. Chris pointed us to the new Traverse and we fell in love with it. It was exactly what we were looking for. He is a friendly and helpful guy, who didn't pressure us in any way. He was able to get us exactly what we wanted for what we wanted to pay. I also went back a couple weeks later to get a TV/DVD player installed and everyone in the service department was extremely friendly and helpful. Everyone, from the Service Manager, to the person who helps with rentals, to the cashier. Everyone was great and made the process painless. Not to mention the service took less than half the time they said it would. I would definitely go back to Jennings for another car and any future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
6 people out of 6 found this review helpful.
Dealer response

Thanks so much for your business, we appreciate it a great deal! Enjoy your beautiful new Traverse. Sincerely, Jim Walsh 39 years with Jennings

Beware

Beware Jennings for parts or service. I needed a new key for my 2006 Pontiac Vibe. Jennings charged $45 for the look up and $9.00 for the key. They then cut a key which did not work and refunded my money. I then took the problem to a Toyota dealer. They charge nothing for the look up and $5.00 for a key. Based on the prices, I consider Jennings to be an expensive place

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for giving us an opportunity! Sorry the key didn't work. Happy to hear you were able to get it fixed. Sincerely, Jim Walsh 39 years with Jennings

Consumer response

The response ignores the pricing rip off

Great Experience

Hands down the most pleasant experience I have ever had at a car dealership. No high pressure tactics, no BS. I bought a good vehicle at a good price and the staff bent over backwards to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Amanda and Kevin, Thanks so much for your business, we appreciate it a great deal! Enjoy your beautiful Traverse. Sincerely, Jim Walsh 39 years with Jennings

Great sales staff, great vehicle selection, great price!

This is the second vehicle I've purchased from Jennings and I can say that any future purchases will be from Jennings also. Debbie is a great salesperson, knowledgeable, personable and very straight forward. Dion and Andy worked out a deal that I couldn't pass up and I am very happy with my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your business, we appreciate it a great deal! Enjoy that beautiful new Silverado. Sincerely, Jim Walsh 39 years with Jennings

Sue Hernandez

Adel was the most wonderful person I have ever met , I keep coming back to him , I bought about 8 cars from Adel , please see him if you ever needs a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Best car buying experience ever!

I would recommend Jennings Chevrolet to anyone who is looking for great customer service! They helped me find a GREAT used car with low mileage and in mint condition .Buying a car is always stressful in most situations. My salesperson, Jerry Perberg, walked me through the process making it a simple and easy, no stress car-buying experience. I am VERY happy with my new vehicle and would return to Jennings for any of my future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Experience for first time buyer

I was shopping for a used car and found one I liked online. I stopped in and Adel was extremely helpful. Test drove it. Loved it but it was gone before I had the chance to go back and buy it. Adel didn’t forget about me and kept me in mind whenever a new similar vehicle came in. As luck should have it, a new trade in came in and he called me right away. This time I loved it even more than the first one so we made sure to not loose out on this one. Adel made sure this looked brand new and was very helpful with the whole process. Never felt any unwanted pressure and I would highly recommend Jennings and Adel for any future car purchases new or used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car buying experience.

Stopped in this dealership just to pick up a brochure and ask about any used vehicles in stock. Was connected with Jerry Perberg and the rest was history. Jerry found me a vehicle better than I could have imagined in one day. He made the whole purchase extremely easy. I am now driving one of the best cars I have ever owned and I have Jerry to thank for that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rory, Thanks so much for your business, we appreciate it a great deal! Also, thanks so much for the nice review. Sincerely, Jim Walsh 39 years with Jennings