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Bill Kay Buick GMC

(1,578 reviews)
Visit Bill Kay Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 523-2016 (888) 523-2016
Used (888) 523-5870 (888) 523-5870
Service (888) 237-9399 (888) 237-9399

Inventory

See all 198 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2002.
Bill Kay Buick GMC in Downers Grove offers a great selection of New Buick and GMC vehicles. Also with a large pre-owned inventory you're sure to find what you're looking for. Conveniently located in Downers Grove near Naperville and Chicago we're just 1 miles East of I-355 on Ogden Avenue. Or bring your car in and our service & parts staff will help you keep it in great shape.
Premier New and Used Buick GMC Chicago Dealer In Illinois

Service center

Phone number (888) 237-9399

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Buick GMC from DealerRater.

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Great people to work with.

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

Great people to work with.

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jordyn was so professional and knowledgeable, he helped

Jordyn was so professional and knowledgeable, he helped us get the van we wanted. We were very pleased with his service.

Jordyn was so professional and knowledgeable, he helped

Jordyn was so professional and knowledgeable, he helped us get the van we wanted. We were very pleased with his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great people who really try to help in any way they can.

Great people who really try to help in any way they can. So happy with my new car!

Great people who really try to help in any way they can.

Great people who really try to help in any way they can. So happy with my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service friendly atmosphere very informative.

Great service friendly atmosphere very informative. Easy going and a great place. I would definitely recommend to anyone in need of a new car.

Great service friendly atmosphere very informative.

Great service friendly atmosphere very informative. Easy going and a great place. I would definitely recommend to anyone in need of a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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jordyn was very helpful and helping me find the car that

jordyn was very helpful and helping me find the car that I wanted. I came into the dealership not knowing what vehicle I wanted and Jordyn went above and beyond to help me get something that fitted my needs. I really appreciate everything that he did for me and I recommend him to everyone that goes to BILL KAY!

jordyn was very helpful and helping me find the car that

jordyn was very helpful and helping me find the car that I wanted. I came into the dealership not knowing what vehicle I wanted and Jordyn went above and beyond to help me get something that fitted my needs. I really appreciate everything that he did for me and I recommend him to everyone that goes to BILL KAY!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing work!

Amazing work! Great service he made the process very easy he made dreams happen. Very satisfied. Overall great person and great sells man highly recommend this place and person to speak to and get a vehicle from!

Amazing work!

Amazing work! Great service he made the process very easy he made dreams happen. Very satisfied. Overall great person and great sells man highly recommend this place and person to speak to and get a vehicle from!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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They were so pleasant, kind and helpful and met all my

They were so pleasant, kind and helpful and met all my needs!!! Jordyn and Sisson are a great asset to the dealership and the company as a whole. I’ve never been to a deal shop that took care of me like they did. Also I was only there for a short period of time, which was great!!!! I’m so happy with new Infiniti truck!!!!

They were so pleasant, kind and helpful and met all my

They were so pleasant, kind and helpful and met all my needs!!! Jordyn and Sisson are a great asset to the dealership and the company as a whole. I’ve never been to a deal shop that took care of me like they did. Also I was only there for a short period of time, which was great!!!! I’m so happy with new Infiniti truck!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I’m a senior buying my first car alone and these

I’m a senior buying my first car alone and these gentlemen were so kind and patient. I was nervous but they made the experience fun. I ended up with a vehicle that I love. I will definitely recommend this dealership.

I’m a senior buying my first car alone and these

I’m a senior buying my first car alone and these gentlemen were so kind and patient. I was nervous but they made the experience fun. I ended up with a vehicle that I love. I will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jordyn was phenomenal.

Jordyn was phenomenal. He went above and beyond to seal the deal. Also he ensured i was satisfied with my vehicle. Although they didn’t have the color i wanted he made sure i got a color i liked.

Jordyn was phenomenal.

Jordyn was phenomenal. He went above and beyond to seal the deal. Also he ensured i was satisfied with my vehicle. Although they didn’t have the color i wanted he made sure i got a color i liked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mena and Daniel helped me out so much.

Mena and Daniel helped me out so much. I am definitely coming back to see both of them.

Mena and Daniel helped me out so much.

Mena and Daniel helped me out so much. I am definitely coming back to see both of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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