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Bill Kay Buick GMC

(1,603 reviews)
Visit Bill Kay Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 523-2016 (888) 523-2016
Used (888) 523-5870 (888) 523-5870
Service (888) 237-9399 (888) 237-9399

Reviews

(1,603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Buick GMC from DealerRater.

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Great experience

Bill Kay and Tom Keane did a graat job getting me into a CPO GMC. No hassles and would gonack again! They made everything easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Very pleasing and satisfying dealership

Work with me to please me and had great patience and understanding to make sure I got the best deal possible and the automobile I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Roger Nicklaus was GREAT!

From my intro to sales employee Roger Nicklaus, to finalizing the purchase of a new vehicle, "two thumbs up". Also thanks to Noel Rivera for serving my best interest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

The car buying experience was quick and easy, overall a great! We like this dealership, they were honest and answered all of our questions. Roger is a very nice not pushy salesman and Jose in finance was so helpful. They both were so great we bought the car the same day! We love our new Buick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

I bought 2 cars this day. I've bought many cars of my years and this was by far my best experience. Thanks to all that helped!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great sales team

Came looking at a lacrosse was very happy with the service I got and am very please how Jordan took car of me absolutely recommend this dealer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

Bob, our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!

Tom keane was excellent

Very upbeat and really worked to get the payment I needed for my new car as well as the money I needed for my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Great Service very nice people got me done when I went to multiple dealers that couldn?t get me done and even the manager worked on getting me done and was very involved and my sales representative Raul know exactly what to do with my situation and put me in a great vehicle and got me done definitely will be returning here for my next vehicle and would recommend my friends and family to go here !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bob, thank you for taking the time to leave a review for us at Bill Kay Buick GMC. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

The most most wonderful GMC dealership

There is not enough praise for our Tom—our sales person at Bill Kay GMC. He is super helpful, Tom took the time to listen and understand our needs. Tom handles all types of cars both new and used , he was happy to show me a used car that we ended up purchasing from him.. He made the whole process totally awesome...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil change, tire rotation, multi PT inspection+minor warrant

Came in fo oil Change and tire rotation an a few minor problems. There was a rattle by the drivers side door that I couldn’t pinpoint. I expected to hear from them that they could not find it. But they did find it and corrected it. Trunk lid would not open fully. Corrected it. The tech was thorough. The service advisor was knowledgeable and courteous. They even washed the car. Got all the salt off. A fantastic experience. Thank you Bill Kay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.